Job Description

We are recruiting for a Product Administrator to join us on a 9-month fixed term contract, with the possibility of being made permanent.

As a Product Administrator, your main responsibility is to support the Product Management team by handling everyday tasks that keep things running smoothly and meet the required quality standards and timescales. This includes running processes to monitor live insurance products, ensuring they work correctly and validating any changes to prices, documents or EDI messages before they go live.
What you'll be responsible for:


Handle team enquiries and requests within agreed SLAs. Run monitoring and validation processes to generate results. Raise purchase order requests for product-related costs. Administer the set up or amendment of agency requests. Liaise with Brokers regarding policy queries or audit requests. Raise and track tickets via supplier portals. Produce summaries and reports from BAU functions to the team manager and/or other stakeholders. Investigate discrepancies identified via monitoring or validation processes. Raise defects or incidents via internal and external platforms. Provide first line investigation or administration for incidents reported into the team. Conduct scheduled audits. Test product behaviour relating to defects and/or scheduled changes. What you'll need:


Ability to plan and manage your own workload. Strong attention to detail. Ability to produce clear and accurate reports. Ability to analyse and interpret data. Prior experience within the Insurance industry would be desirable. Our Benefits:


Hybrid working - 2 days in the office and 3 days working from home 25 days annual leave, rising to 27 days over 2 years' service and 30 days after 5 years' service. Plus bank holidays! Discretionary annual bonus Pension scheme - 5% employee, 6% employer Flexible working - we will always consider applications for those who require less than the advertised hours Flexi-time Healthcare Cash Plan - claim cashback on a variety of everyday healthcare costs Electric vehicle - salary sacrifice scheme 100's of exclusive retailer discounts Professional wellbeing, health & fitness app - Wrkit Enhanced parental leave, including time off for IVF appointments Religious bank holidays - if you don't celebrate Christmas and Easter, you can use these annual leave days on other occasions throughout the year. Life Assurance - 4 times your salary 25% Car Insurance Discount 20% Travel Insurance Discount Cycle to Work Scheme Employee Referral Scheme Community support day About Somerset Bridge Group


Somerset Bridge Group is dedicated to delivering fair products and innovative services in the insurance industry. Our group focuses on underwriting, broking, and claims handling to provide sustainable and innovative insurance solutions. Somerset Bridge Insurance Services Limited, operating under GoSkippy and Vavista, offers insurance coverage to over 700,000 customers. Somerset Bridge Limited handles underwriting and claims, processing almost 50,000 claims annually. Somerset Bridge Shared Services Limited provides essential support functions to ensure operational efficiency and compliance. With a strong commitment to values, culture, and customer service excellence, Somerset Bridge Group is recognised for its industry awards and growth. Join us to be part of a dynamic team that fosters creative thinking and personal development.

We are very proud to have been awarded a Silver Accreditation from Investors in People! We recognise that all of our people contribute to our success. That's why we are always looking for talented people to join our team - people who share our vision, who are passionate about what they do, and who want to be part of something special.

Equal Opportunity Employer

Somerset Bridge Group is committed to creating a diverse environment and is proud to be an Equal Opportunity Employer. We prohibit discrimination or harassment of any kind based on race, color, religion, national origin, sexual orientation, gender, gender identity or expression, age, pregnancy, physical or mental disability, genetic factors or other characteristics protected by law. SBG makes hiring decisions based solely on qualifications, skills and business requirements.

Application Deadline

June 27, 2025

Department

[SBL] Product Management

Employment Type

Fixed Term - Full Time

Location

Bristol

Workplace type

Hybrid

Compensation

27,000 - 30,000 / year

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