Job Description

About The Role

There's plenty about Topps Group that might surprise you. Like the scale of our Support Office in Leicester. We have Finance, Marketing, Buying, Central Operations, HR, Property, Customer Service and IT all under one roof. Tight-knit teams of talented people working together and working hard to get things done and drive results. But then, would you expect anything less from an ambitious, dynamic, market-leading, multi-million-pound retail business? After delivering our 20% market share goal of "one in five" in 2023, we have launched our new goal - Mission 365 - targeting 365 million of sales.



A high-impact, highly visible position within the business where contributions will make a real difference. The opportunity to drive one of the key growth areas of the Group Mission 365. You will play a pivotal role in shaping brands, ensuring they are relevant, exciting and engaging for their respective consumers, with a focus on collaboration, creativity, product and customer centric strategies. This role has a goal of delivering compelling brand experiences that connect deeply with our audience to unlock sales growth and increase market share.

CUSTOMER / STRATEGY / PLAN

Define and drive brand strategy by setting clear positioning and ensuring brand growth and relevance in key markets ensuring excellence and relevance at every stage Responsible for how the brand shows up internally and externally including tone of voice and brand look & feel through all medias and accountability for website Deliver projects, end-to-end by overseeing from idea to execution, ensuring delivery on time, within budget and to the agreed scope Launch new products with the responsibility of idea generation and execution Proactively monitor the market and competitor trends to maintain a competitive edge and brand superiority Support innovation and growth strategies through brand positioning

PEOPLE / LEADERSHIP

Lead, inspire and motivate the marketing team to achieve outstanding results Align with and influence cross-functional teams, guiding internal experts to bring brand initiatives to life Agency/Supplier relationship management by working closely with our external agencies and suppliers to ensure they deliver first class creative solutions on time and in full Foster a culture of openness and shared ownership

FINANCIAL / COMMERCIALS

Provide input into yearly budget planning and oversee brand activities to ensure cost-effective execution To manage projects to agreed times and investment levels Prioritise initiatives that deliver strategic impact

ESSENTIAL

Ability to Oversee projects from conception to completion, ensuring they align with business objectives Proficient in analysing customer data and market trends to inform brand strategies Strong leadership skills to guide and inspire the team Excellent communication skills for crafting clear, persuasive messages and for engaging with customers across various platforms Creativity in designing campaigns and product launches that resonate with customers Deep understanding of customer needs and the ability to advocate for them within the company Ability to manage multiple projects and campaigns simultaneously, often with tight deadlines Developing strategies to drive business growth Clearly conveying insights and recommendations to stakeholders Ability to address business challenges by leveraging customer data

Diversity, Equity and Inclusion

At Topps Group we believe that diversity isn't just a box to tick. We are committed to creating an authentic 'One Topps' culture, where our colleagues feel included and supported regardless of who they are or where they are from



We actively welcome applications from individuals of all races, ethnicities, genders, sexual orientations, abilities, ages, religions, and socio-economic backgrounds. If you need any adjustments during the recruitment process, just let us know--we're here to support you.



Join us in shaping a culture where inclusion is more than a policy--it's a daily practice.

A career with Topps Group

Think you know Topps Group? Think again.

There's plenty about Topps Group that might surprise you. Like the fact that you don't need to be a DIY or tile expert to work in one of our stores or our Leicester based Support Centre.

Or the fact that that we're Britain's largest specialist tile retailer, with more than 1,600 in-store specialists providing world class customer service to homeowners and tradespeople in over 300 stores nationwide.