Product Design Lead

London, ENG, GB, United Kingdom

Job Description

The Product Design Lead plays a pivotal role at Octopus Money, guiding the design vision, strategy, and execution across our customer journeys and tools. You will lead and nurture our Design team, ensuring we deliver products and experiences that align with our mission of making money advice accessible to all.


About Octopus Money





At Octopus Money, we're on a mission to make money advice accessible to all - because the right advice can turn your life dreams into reality.



The facts are alarming: half of Brits reach retirement age without enough money to live the life they want, financial stress is a leading cause of poor mental health and only 8% of us have access to 1-to-1 advice.



There's plenty of information out there, but most of us just wish that someone we trust would tell us what to do with our money!



With Octopus, you get a personalised plan and a friendly expert to help you make it happen. We combine advisers, coaches and technology to understand your situation and recommend the right steps for your savings, investments, pensions and more. Then, we make it easy to invest in a custom portfolio, managed by experts.



We believe everyone deserves personal, 1-to-1 advice with their money.


The role and opportunity





Reporting to the Chief Product & Technology Officer, the Product Design Lead will collaborate closely with Product, Proposition, Engineering and Marketing to champion user needs while balancing business objectives and technical constraints.



If you're passionate about mentorship, experimentation, and leading design at scale, this is your chance to drive impact, challenge conventions, and shape the future of financial design.


Day to day you will:




Build and mentor a high-performing design team (currently two designers but with plans to scale), fostering alignment, innovation, and autonomy while cultivating a culture of continuous learning Guide the design vision and strategy for our customer journeys, ensuring alignment with our brand and mission Collaborate with Product Managers, Engineers, and the Marketing and the Proposition teams to deliver seamless, accessible, and engaging user experiences across all touchpoints Oversee and evolve our design system in collaboration with Product and Engineering teams to ensure consistency and efficiency across products Advocate for user needs by conducting and leveraging user research and testing to inform design decisions Ensure high standards of quality and usability, giving and receiving constructive feedback through design critiques and reviews Use data and customer insights to refine and improve designs iteratively Contribute to shaping the overall product strategy and roadmap, representing design in leadership discussions

About You




Collaborative and a great team player



We've built a great team of top performers, and you'll need to work with others from across the business to identify problems, agree solutions and implement changes


Problem solver at heart with an analytical mindset



You should be someone who gets excited by complex problems and can find creative ways to solve them no matter what your level of knowledge and experience with the subject matter. You should be able to digest complexity and develop a plan to move forward, without losing sight of the important details.


Goal driven and not afraid to get stuck in



We like to set ambitious goals and find creative ways to hit them, even if that means rolling up our sleeves and doing manual tasks before we've managed to fully automate them. You should have a bias towards action and getting things done.


Knowledge and experience required




Significant experience in digital product design, including leading design projects end-to-end, 3+ years in a leadership role. Proven track record of mentoring and managing designers and fostering high-performing design teams Strong portfolio demonstrating excellence in interaction design, visual design, and user-centred design processes balancing user needs with business requirements Experience working closely with product managers and engineers in agile environments to deliver customer-facing products Proficiency with modern design and prototyping tools (Figma, Balsamiq etc) and user testing tools (Lyssna, Maze etc) Experience evolving and maintaining design systems Excellent communication skills, with the ability to articulate design decisions and influence cross-functional teams Passionate about using design to make financial services more accessible and intuitive for everyone

Nice to have (but not essential)




Experience working in fintech, financial services, or investment platforms Expert understanding of accessibility standards and inclusive design practices Experience with AI-assisted design tools for prototyping, content generation, or user research Interest in behavioural design or service design methodologies

If you want to use your design skills to help more people feel confident about money, we would love to hear from you.



Let us know by submitting your CV, hitting the apply button, and we'll be in touch!


In return for your contribution, we offer a base salary between 80,000 - 95,000 - DOE + benefits





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Please note, as a regulated business we are required to run background checks for all employees which covers adverse financial and unspent convictions. These will only take place upon a successful job offer.



Please note, as a regulated business we are required to run background checks for all employees which covers adverse financial and unspent convictions. These will only take place upon a successful job offer.




About Octopus Group





Octopus is a group of companies which invests in the people, ideas and industries that will help to change the world. We collectively believe that the companies serving two of our most important needs - our financial wellbeing and our planet's future - are failing. And we want that to change. We want everything we do, whether that's in financial services or energy supply, to have a positive impact on the people it touches. The energy supply business - Octopus Energy is the #1 rated UK energy supply business, and the only one to be recommended by Which? three years in a row.


Perks & Benefits




Make a difference



We're on a mission to help millions of people improve their finances. Seeing the impact we can make on our client's lives is deeply rewarding, and motivates the whole team to keep doing more to improve our service. Our client feedback is extremely positive, with a rating of 4.8 out of 5 on Vouchedfor.


Flexible working



We currently operate a hybrid model which is a mix of office and remote. You'll have the option of working from home 2 days per week (Monday and Friday) with the remainder from our central London office in Holborn.


Work from anywhere



We give an 18 day work from anywhere allowance to swap out the on site days or take some time working from another country. Due to regulations this does not apply to individuals that give regulated financial advice.



Join a great team



We're a diverse team with decades of experience in financial services and a proven track record. We believe in treating everyone with transparency and respect.


Rapidly grow your career



We believe in hiring people who are better than us, and giving them opportunities to achieve great things. As we continue to scale up, there will be opportunities for ambitious new joiners to demonstrate their skills and take on bigger roles.


Share incentive plan and team bonus



Being part of Octopus we benefit from the group share incentive plan which means we can buy shares via salary sacrifice. For those who are not commission based we offer a team bonus of up to 10% provided we meet our team goals. The % allocation is determined on the basis of our collective performance.


Pension, enhanced parental leave, private medical insurance & other benefits



As an Octopus Money employee you'll get access to a company pension, enhanced parental leave (after 15 months), PMI, day off for your birthday and other benefits to make sure you're healthy and happy, now and in the future!



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We believe in equal financial education for everybody, no matter their background. We pride ourselves on building an inclusive working environment where diversity is celebrated.




We do not and never will discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, disability status or any other protected characteristic.

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Job Detail

  • Job Id
    JD3419362
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    London, ENG, GB, United Kingdom
  • Education
    Not mentioned