Job Description

ABOUT JOURNEY

We've been solving problems for clients since 2001. Based in London and Auckland, we are a studio of multi-disciplinary designers, strategists and tech-enthusiasts balancing the precision of technology with the art of human connection. Whether crafting customer experiences, designing digital touchpoints, or implementing AI solutions, we believe in elevating the customer experience.

We love what we do, and we do it well. We look after each other and have fun together. Our goal is to make Journey the place where you can do the best work of your career and enjoy yourself at the same time. We don't work like traditional agencies. No slow communication chains. You work directly with the people who make decisions.

Our values aren't just wall art. Learn Why means we're curious before we're clever. Never Settle means we ask how to level things up. Be a Radiator means bringing the right energy at the right moment. Be Prepared means knowing your craft inside out. Getting naked (keeping your clothes on, but taking your pride off) means honest conversations, difficult feedback when needed, and no extra corporate layers.

ABOUT THE ROLE

Level:

Intermediate to early-senior.

Location:

Old Street, Central London.

Flexible working

(up to two days working from home).

Duration:

This is a full-time (40 hour/wk), 3-6 month contract role.

For this role you must have the legal right to live and work in the UK and be based in London or within an easy commute to London. We will not be offering a visa to overseas candidates for this role, and you will not be able to work from offshore.

A competency test and other assessments will form part of the interview process.

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Based in Journey's London studio, a short walk from Old Street tube station, you'll join us in working with a major healthcare client on a multi-market digital programme that's designed to add value for healthcare professionals. Think disease awareness, medical education, scientific thought leadership and broader industry-specific information.

You'll work collaboratively with a Design Lead and wider design team, creating everything from highly interactive landing pages to engaging digital newsletters. Our goal is to create experiences that look and feel very different to traditional healthcare and pharmaceutical marketing content!

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KEY RESPONSIBILITIES:

Bringing designs to life (UI): Applying the ever-expanding design system to prototypes, creating beautiful user interface experiences. This includes re-drawing medical content (graphs, icons, infographics,) so they look good whilst meeting pharmaceutical regulatory requirements (yes, it's possible!). Making it work everywhere. You'll design responsive experiences that adapt seamlessly across devices and prepare designs for localisation across multiple markets. This means thinking about text expansion, naming conventions, and version control from the start. We use Crowdin for translation workflows, and you'll sync designs with translated content. Building and maintaining the system: You'll contribute to our design system, ensuring consistency across all programme elements whilst documenting country-specific variations and regulatory requirements. This is a flexible living system that you'll help evolve. Collaboration: You'll work directly with senior designers, programme leads, and where required, developers to ensure design consistency. Client communications: Join and contribute to client meetings and touchpoints.

ABOUT YOU

You have 1-3 years of design experience, working on digital experiences (sites, microsites, landing pages), either in-house or at an agency. Your portfolio shows your eye for detail. We're particularly interested in how you approach different projects and represent technical or scientific information. Graphs, infographics, data visualisation. The things that are easy to make boring but shouldn't be. You're comfortable around Figma. Component libraries and complex design systems don't intimidate you; you know how to build and maintain them. You have knowledge of user-centred design principles and best practices. You can explain your thinking clearly, give and receive feedback constructively, and work well as part of a team. You know the basics about web-development constraints. No actual development experience needed, but basic knowledge that helps you understand what's possible and what's painful for developers. You've worked on localisation before (or you're keen to learn!). This is a big part of the role, and we need someone who can learn why it matters and how to design for it. Think multiple countries, languages and alphabets. Formal design qualifications are nice but not essential. Your portfolio and past experiences are more important to us. We value character as much as capability. If you think you're close but don't tick every box, still get in touch. We'd rather talk to someone with the right mindset than someone who just matches a list.

BENEFITS

Being part of a super-lovely team. A competitive salary. Flexible working (hybrid home/office days). A highly-supportive, people-oriented culture and working environment. Support from head office in New Zealand. Being a part of Journey's growth journey in EMEA.

APPLY FOR THIS ROLE

You can apply here on Indeed, at which point we will send you a comprehensive Journey Job Application Form to complete. Alternatively, you can go straight to the job application form: http://bit.ly/Journey-Job-Application

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Journey-Digital.com
Brave Navigators for Bold Journeys

Job Types: Full-time, Fixed term contract
Contract length: 10 months

Pay: 40,000.00-50,000.00 per year

Benefits:

Flexitime Work from home
Work Location: In person