Job Description

About

Fresha

Fresha is the leading marketplace platform for beauty & wellness

trusted by millions of consumers

and

businesses worldwide

.



Fresha is used by

120,000+ businesses

and

450,000+ stylists

and

professionals worldwide

, processing over

1 billion appointments to date

.



The company is headquartered in

London, United Kingdom

, with 12 global offices located across

North America, EMEA

and

APAC.

Fresha allows consumers to discover, book and pay for beauty and wellness appointments with local businesses via its marketplace, while beauty and wellness businesses and professionals use an all-in-one platform to manage their entire operations with an intuitive subscription-free business software and financial technology solutions.



Fresha's ecosystem gives merchants everything they need to run their business seamlessly by facilitating appointment bookings, point-of-sale, customer records management, marketing automation, loyalty, beauty products inventory and team management.



The consumer marketplace

unlocks revenue

potential for partner businesses by

leveraging the power of online bookings

and

automated marketing

through mobile apps and advanced integrations with major tech brands including

Instagram

,

Facebook

and

Google.

Role Overview

Join us at Fresha as we embark on an exciting journey of growth and innovation! We're on the lookout for an exceptional Product Designer to become a key player in our global team. In this dynamic role, you'll report directly to the Head of Product Design and collaborate closely with cross-functional teams including product, engineering, customer experience, and senior leadership. Your mission: bring fresh perspectives to all product areas at Fresha.

This is a prime opportunity for someone eager to thrive in a fast-paced, ever-evolving environment, who loves working independently, relishes a challenge, and aims to make a significant impact. You'll be joining a stellar team of seasoned designers from top-tier companies like Sky, Dyson, Renault, and ASOS.
###

What you'll be doing

Collaborative

- Partnering with product managers, senior leadership, engineering, design, and other teams. Together, you will be involved in designing & shipping features across the entire product.

Articulate

- Communicating your vision and designs effectively by presenting your work to key stakeholders.

Accountable

- Taking accountability on high design quality and contribute to the design team's culture and growth through knowledge sharing to ensure we drive quality forward

Inquisitive

- Build knowledge product knowledge by speaking to internal experts, monitor feedback channels, speak with users, review usage and data. Set up, run, and synthesise learnings from user research studies and benchmarking to help inform what use cases and improvements we should focus on.

Simplifying

- Turning the complexity into the simplicity of a beautiful solution that truly solves customer needs, which requires deeply understanding the problems our users have and the capabilities of current technology.

Meticulous

- Design & prototype interfaces to make our product simple and elegant while taking care of every small detail. This could involve quickly building lightweight prototypes to explore interaction pattern or an idea, or building out complex prototypes.
###

What we're looking for

4-6 years of professional experience in a product design role. Exceptional visual and user interface design skills, grounded in user-centered design principles. Strong sense of consistency, colour, typography, and an eye for detail. And you've worked with design systems to produce beautiful and functional design that scales Ability to grasp complex issues and distill them into clear, focused solutions for our partners and their customers. Effectively communicate product direction even under tight deadlines. Excellent communication skills, coolness under pressure, creative problem-solving, attention to detail, and a passion for design. You are able to translate design concepts into production collaborating with leadership and engineering teams to deliver value to customers at the highest level of craft quality Self-starter with a proactive approach. Comfortable thriving in a fast-paced, dynamic environment.
###

Interview Process

Screening Call

- Video call with the Talent Team - 30-mins

First Stage

- Video call / in-person with Head of Product Design, Head of Product - 45-mins

Second Stage

- In-person portfolio review with Head of Product Design, Head of Product, Deputy CPO & Design Team members - 1 hour

Final Stage

- In-person presentation with Head of Product Design, Head of Product, Deputy CPO, Co-founder - 1 hour


We aim to complete the entire interview process and deliver feedback within 2 weeks.

Every job application is reviewed manually by our talent team. While we strive to assess applications within 7 days, the sheer volume of talented individuals expressing interest may occasionally extend this timeframe.

Inclusive workforce

At Fresha, we are creating a culture where individuals of all backgrounds feel comfortable.

We want all Fresha people to feel included and truly empowered to contribute fully to our vision and goals. Everyone who applies will receive fair consideration for employment.

We do not discriminate based on race, colour, religion, sex, sexual orientation, age, marital status, gender identity, national origin, disability, or any other applicable legally protected characteristics in the location in which the candidate is applying.

If you have any accessibility requirements that would make you more comfortable during the interview process and/or once you join, please let us know so that we can support you.