Job Description

Shape the future of digital customer experience at Foresters Financial UK

We're looking for an experienced and driven Product Manager to lead the development of a brand-new retail-facing mobile application--a key part of our evolving digital proposition. This is a unique opportunity to shape a product from the ground up, delivering a seamless, customer-centric experience that supports our members and aligns with our purpose-driven values.


You'll be at the heart of our product strategy, working cross-functionally with internal teams and external partners to bring the app to life. From defining the vision and roadmap to managing delivery and optimisation, you'll ensure the app meets customer needs, regulatory requirements, and commercial goals.

What you'll be doing:

Define and deliver the mobile app proposition, informed by customer insights, market trends, and competitor analysis Lead new product development and lifecycle management, ensuring propositions are viable, feasible, and desirable Translate customer needs and business objectives into functional requirements and engaging user journeys Collaborate with third-party developers, designers, and internal stakeholders to ensure smooth delivery and alignment with Foresters' standards Champion continuous improvement through data-driven optimisation and customer feedback Present updates and recommendations to senior stakeholders, including Board-level interactions Ensure the app supports vulnerable customers and delivers good outcomes in line with FCA Consumer Duty Work closely with Compliance to identify and mitigate risks Promote a customer-first culture across the organisation

What we're looking for:

Proven experience in digital product management within financial services Strong background in mobile app development and delivery Experience working with third-party vendors and managing external relationships Solid understanding of UI/UX principles and customer journey design Ability to balance customer experience with commercial and regulatory priorities Excellent communication, presentation, and stakeholder management skills Strategic thinker with hands-on delivery capability Analytical mindset with confidence in interpreting customer and business data Collaborative team player with a proactive approach

Why join us?

At Foresters Financial UK, we're more than just a financial services provider--we're a purpose-led organisation committed to enriching lives and building stronger communities. This role offers the chance to make a real impact, shaping a product that will enhance how our customers engage with us digitally.

Ready to lead the next chapter in our digital journey?

Apply today and help us build something meaningful.


Foresters Financial is not your typical financial services provider. Those who join our purpose-driven organisation enjoy a culture of collaboration, creativity, and mutual respect and are challenged to do their best to make a difference every day. We help everyday families achieve their financial goals and make a lasting difference in their lives and communities.