Job Description

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Description

Join our Product Development team as a

Product Information Manager!

We are Cintra.

Known for our award-winning software that delivers payroll solutions to over 1000 clients. The Product Information Manager will play a key role in shaping how our users understand, adopt, and succeed with our payroll and HR solutions.



Our modern offices are located in Hoults Yard, nestled on the outskirts of the vibrant Ouseburn Valley. This area boasts a thriving creative community, rich local heritage, and a lively social scene.



The role is offered as an

initial two-year fixed-term contract

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The Opportunity

We are seeking a

Product Information Manager

to join our Product Team. Reporting to the Head of Product, this role is responsible for managing and delivering all product related content, both for external users and internal teams.



This is a great opportunity to take ownership of our product content and play a key role in shaping the end user and internal experience. You'll create and maintain clear, user focused content from product descriptions and help centre articles to internal FAQs, ensuring it's accurate, accessible, and aligned with product updates.



Working closely with cross functional teams, you'll deliver content that reflects our brand voice and supports both customers and internal teams. You'll manage our knowledge base, contribute to internal enablement materials, and explore AI tools to scale and enhance content creation.###

About You

You're an experienced product content specialist or technical writer with a strong background in creating clear, high quality documentation for digital products. Your writing is precise, user focused and able to distill complex concepts into simple, accessible content. You're a confident communicator who collaborates well with subject matter experts and cross functional teams, and you're highly organised, capable of managing multiple projects in a fast paced environment. Technically adept, you're comfortable using tools like Confluence, Freshdesk, and other content platforms, and you pick up new software quickly.



Ideally, you bring experience with B2B SaaS, especially in payroll, HR, or finance and have a strong interest in content design and UX writing.###

What's in it for me?

At Cintra, we firmly believe that our employees are the cornerstone of our success, and investing in their growth is synonymous with investing in the future of our company. As part of our commitment to nurturing our team, we are proud to offer:Salary of 35,000-45,000 depending on experience and skills. We welcome applicants with a range of backgrounds, and will tailor the role to the strengths and development needs of the successful candidate. Hybrid and flexible working arrangements supporting your work-life balance Employer matched pension contribution to 5% Wellbeing support through our company paid cash plan and employee assistance program which includes spa and gym discounts Onsite discounted parking And more!
We go the extra mile to strategically invest in our employees by providing them with invaluable learning opportunities to propel their careers forward. Our commitment to continuous employee training ensures that knowledge remains up-to-date, skills stay sharp, and confidence continues to grow. We firmly believe in empowering our workforce with the tools they need to thrive and succeed.



Further details of the role can be found linked in the . Please note that we do not accept unsolicited CVs from agencies for this position, we thank you for your cooperation. We reserve the right to close this job advert at anytime should there be a high volume of applications.

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About Payroll Software & Services Group

Established in 2019, the PSSG specialises in delivering top-notch software and outsourcing solutions for HR, Payroll, and Business Support across the UK, Ireland, and international markets.



Payroll, serving as the foundation of all employee-employer relationships, ensures accurate and timely compensation, while HR provides vital support, training, and development to unlock the full potential of individuals and create a harmonious work environment.



With a team of dedicated professionals and supported by financial investment from esteemed private equity firm Tenzing, we are poised for even greater success. This is an exciting time to join the PSSG, as numerous opportunities for career advancement and progression await those who are ready to seize them.



Join us in shaping the future of HR & Payroll as we continue to expand our horizons and make a lasting impact in the industry.