Job Description

Feltham

A little bit about Lindt

We are a premium chocolate manufacturer established in 1845 operating in over 86 countries around the World. Guided by our Global purpose to Enchant the World with Chocolate and UK vision of Creating Moments to Make Everyone Feel Special, we have around 400 team members in the UK across our Head Office, Retail, and Field Sales divisions. We are a Top 20 Great Place to Work and are proud of our incredible people, our unique values-led culture and our iconic market leading brands such as LINDOR & GOLD BUNNY.


We're also proud of being one of the few bean-to-bar chocolate makers in the world, where we control every step of our chocolate production.

Where you'll be based

This role is based in in Feltham, London (Hybrid Working: in the office 60% and WFH 40%). From the end of 2025 / early 2026, our Head Office will be based in Richmond Upon Thames.

How you could help us to Enchant the World with Chocolate

With an ideal start date of mid June, in this role you will work in partnership with the wider business to ensure the integrity of the Material Master Data in all Lindt UK&I and 3PL systems through the timely and accurate creation, validation, monitoring and maintenance of data for all live SKUs and timely obsoleting of SKUs at the end of their life. The role is primarily responsible for processing and maintaining all related Material Master Data for finished goods, Nonstock materials and packaging within SAP S4 Hana and Informatica.

Provide support to Master Data team by providing cover during annual leave and project work Work closely with Marketing, Project Managers, Finance, Co-packing, Procurement, Logistics, IT, DHL and other key functions to set up new products right first time, on time, on budget and in scope, ensuring successful product introductions Monitor Master Data regularly for accuracy, with discrepancies corrected or highlighted to the relevant data owner for resolution

Co-ordination of NPD Process

Support the setup of NPD codes (Copack & Factory) according to workflow requirements in Informatica Approval of Packaging Creation/Retail fresh products & Hampers in Informatica in a timely manner whilst maintaining high quality of data Mass updating of pricing as directed by Finance workstream Maintenance of functions outside of the Informatica that enable the successful set up of a new/existing SKU e.g. Material determination, set up of storage locations, list and RRP pricing Support the creation of Bill of Materials as specified in Informatica & GP Tool - extra care should be taken as they influence the requirements for all components Input all PWI data provided in tracker ensuring it is recorded in line with the requirements of Procurement and Finance for NFR Complete data change requests in Informatica ensuring that correct back up documentation is recorded as per LICS requirements

On-going Maintenance & Review

Evaluation and audit of all master data for all live skus to an agreed cycle to include checking for completeness, highlighting discrepancies/inaccuracies and either correcting the data or flagging issues with the data owners. Escalation of unresolved issues. Ensure effective communication of any master data changes to the relevant people within Lindt and 3PLs Report against standard master data KPIs (accuracy, completeness and timeliness) and identify the root cause of any errors. With the support of the Manager, use this to address recurring issues, improve data accuracy and drive accountability Provide ad hoc master data related information and reports in a timely manner e.g. shelf dimensions and pallet configurations for sales team; packaging waste reporting

What experience you will bring

Highly motivated to learn the Material Master Data functions and understand their impact and relevance to each area of the business Good excel skills and ideally a working knowledge of SAP Strong analytical, numerical, and problem-solving skills with keen attention to detail Resilient under workload peaks; adaptable to shifting priorities and able to prioritise Ability to build and maintain effective relationships with all the departments of the company and with DHL counterparts Good team player, self-motivated and flexible with a high level of personal initiative Custodian of the process but with a customer service mindset Ability to develop product knowledge to spot anomalies/draw conclusions Able to hold others accountable for their timely and accurate inputs into the process Knowledge of the NPD process and the roles and responsibilities of people within the lifecycle of a product

How you will be rewarded financially

For the position of Product Lifecycle Coordinator the salary range is 34,000 - 43,000 pro-rated. In addition, you will receive a benefits package including; bonus, pension, life cover, chocolate allowance; chocolate give-aways, chocolate discount, 100 personal incentive, birthday day off and so much more!

Being yourself every day

We want everyone at Lindt feel safe to be themselves, ensuring they are empowered, represented, celebrated and included in our workplace. You'll notice this throughout the recruitment process; in our 'dress for your day' policy and through our proactive DE&I strategy

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Living our values everyday

At Lindt UK, our values guide us in everything we do. Being Passionately Lindt, Always Evolving, Building Real Relationships, Acting Responsibly and Making An Impact are an integral part of life here at Lindt.

What you can expect from us

In return for everything that you'll bring, we can offer you an exciting role in a fast-growing organisation, where we'll provide an environment where you will thrive, feel supported and fulfil your career aspirations, all while supporting your physical and mental wellbeing.