Job Description

Job reference 332396

Product Manager - Export Services

Competitive salary, plus 4,200 car allowance or 3,700 cash equivalent, private healthcare, 18% annual bonus potential, company pension scheme with highly competitive contribution rates and generous annual leave offering of 27.5 days, plus bank holidays, increasing to 30 days after 10 years' service.

Permanent, Full time


Location: Royal Mail, 185 Farringdon Road, London, EC1A 1AA. This is a Hybrid working role with some expectation of National Travel as and when the business requires.



At Royal Mail, we're not just delivering parcels--we're shaping the future of global commerce.



We're looking for a Product Manager who thrives on strategy, innovation, and collaboration. You'll own our international export products, drive performance, and lead the way in developing new capabilities for export services.


Reporting into the Head of International Product Management you will provide product specific input to the development of our International Export product strategy.



This is a role where your ideas matter--you'll influence strategy and shape the future of international parcel delivery.

About the role

As Product Manager - Export Services, you'll:

Own the Export Account Commercial Product Offer - Be the go-to expert for all things international parcels. Shape Strategy - Provide insights on market trends, customer needs, and competitor activity to influence product direction. Drive Performance - Monitor revenue and volume, interpret trends, and implement interventions to maximise success. Collaborate & Innovate - Work with sales, marketing, operations, and customs teams to deliver best-in-class solutions. Lead Enhancements - Specify requirements for new service providers, product improvements, and quality upgrades. Enable Sales - Providing expert input and sign off on marketing campaigns and provide input to sales training and briefing on product benefits and features.

About You

Proven experience in Product Management ideally within international import/export parcel markets. Strong commercial acumen and understanding of global shipping trends. Skilled in go-to-market strategies, product launches, and cross-functional communication. Comfortable managing revenue lines and driving top-line performance. A natural collaborator with a passion for innovation and customer experience. Opportunities to work on innovative solutions in a fast-moving global market.

Extra Benefits

Family friendly support

- enhanced maternity pay, paternity leave, adoption leave and shared parental leave

Discounts and offers

- there are more than 800 offers to help you save on things like groceries, days out, holidays and your household bills.
Supportive and generous company

sick pay

Your Wellbeing

- you and your family have 24/7 access to services and tools to help you get the most out of life. From your physical and mental health to financial and social support and advice. It's free, and it's for everyone. Available only to perm employees

Next Steps

Closing Date: Monday 8th December 2025. Please note, this advert may close early if the appropriate number of applications has been reached.


The next stage of the selection process will be an interview consisting of competency based and role specific questions.



Trust is the foundation of Royal Mail. We aim to be transparent about the qualities we seek and what a career with us entails, building trust from the start of your journey with us. Your interview is the first step, and we want you to shine. To help you prepare, we'll provide your interview questions in advance, so you can have your best examples ready. At Royal Mail Group, we value trust and our people.


Royal Mail Group is committed to inclusion and representing the diverse communities we serve. We welcome applications from all individuals. As a proud Gold signatory to the Armed Forces Covenant, we especially encourage applications from the Armed Forces community, including cadet instructors and spouses/partners.



We are committed to ensuring an inclusive recruitment process. If you require any adjustments to support you during the hiring process, please discuss these with your recruiter when contacted.



We are Forces family friendly and a Gold signatory to the Armed Forces Covenant. We welcome applications from ex-Armed Forces personnel, reservists, veterans, cadet instructors and military spouses/partners.



For more information on Royal Mail Group and our values please click here: https://www.internationaldistributionsservices.com/en/about-us/



Closing Date: . Please note, this advert may close early if the appropriate number of applications has been reached.


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