, supporting the delivery and improvement of digital services in the public sector. You will play a key role in ensuring these services meet user needs, support strategic goals, and deliver measurable outcomes.
About the project
You will be working on a set of high-profile
public sector digital services
that play a key role in supporting national recruitment and training objectives. These services are widely used by both candidates and providers and form part of a larger digital ecosystem that underpins long-term workforce and education goals.
The vision is to ensure that services are
user-centred, efficient, and scalable
, enabling fair access, smoother processes, and better outcomes for users and stakeholders alike.
Responsibilities
As a Product Manager, you will:
Own the
vision, roadmap, and delivery
of new and existing features for teacher training recruitment services.
Work with
multidisciplinary Agile teams
(design, engineering, data, and policy) to ensure services meet user needs and strategic outcomes.
Collaborate across wider programme communities and relevant
communities of practice
.
Manage backlogs, prioritisation, and feature delivery aligned to user needs, business goals, and technical feasibility.
Support continuous improvement through
user research, feedback loops, and service data insights
.
Ensure services align with
public sector digital standards
and best practices, including accessibility, scalability, and sustainability.
Document knowledge, artefacts, and information in appropriate repositories, adhering to process requirements.
Engage with stakeholders to ensure effective communication, transparency, and buy-in at every stage of delivery.
Themed Goals
Your work will focus on delivering against key service goals, including:
Reducing the number of unsuccessful outcomes for eligible candidates.
Increasing successful reapplications to suitable courses.
Enabling users to self-serve changes.
Monitoring and optimising application processing steps.
Ensuring services remain scalable and sustainable.
What we're looking for
Proven experience as a
Product Manager
(public sector/GDS environment preferred).
Strong track record of delivering
complex digital products in Agile environments
.
Knowledge of
GDS service standards
and government technology practices.
Experience working with
multidisciplinary teams
including user researchers, designers, developers, and data specialists.
Strong
stakeholder management
skills, with experience of engaging senior stakeholders.
Excellent communication, organisation, and prioritisation skills.
Familiarity with tools such as Jira, Confluence, Trello, or similar.
Certification such as
Certified Scrum Product Owner, AgilePM, or equivalent
(desirable).
Contract Details
Duration:
6 months FTC
Location:
Hybrid (remote with occasional on-site in London)
*
Start:
ASAP
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