Location
About the job
Benefits
Things you need to know
Apply and further information
Location
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Birmingham, Leeds, Liverpool, London (Canary Wharf)
About the job
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Job summary
The Chief Data Officer (CDO) Group mission is to enable UKHSA to make the nation's health secure through safe and innovative digital capabilities and by the transformation of public health data, analysis, insight and surveillance. In Digital Development and Operations, we do this by delivering services which meet and maintain the Digital Service Standards (https://www.gov.uk/service-manual/digital-by-default). We proactively partner, across UKHSA and beyond, to influence, design and deliver digital and technology products and services that underpin Agency objectives, and provide tangible, valued business and citizen health outcomes.
As a Product Manager you will lead one or two multi-disciplinary squads within a portfolio of work. The Product Manager will develop working relationships and communicate regularly with a wide range of individuals, clinical and non-clinical, internal and external to UKHSA.
You will assess value, develop cases, and prioritize stories, epics and themes to ensure work focuses on those with a maximum value that are aligned with product strategy.
Working closely with key stakeholders and multiple customers to set, priorities, and accept the work generated across multiple platforms. The owner of the product roadmap, responsible for effective management of the product backlog and agreeing this with disparate business stakeholders.
We pride ourselves as being an employer of choice, where Everyone Matters promoting equality of opportunity to actively encourage applications from everyone, including groups currently underrepresented in our workforce.
UKHSA ethos is to be an inclusive organisation for all our staff and stakeholders. To create, nurture and sustain an inclusive culture, where differences drive innovative solutions to meet the needs of our workforce and wider communities. We do this through celebrating and protecting differences by removing barriers and promoting equity and equality of opportunity for all.
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Job description
As a Product Manager, you will
Work with stakeholders up to and including Ministers (or equivalent), providing advice in a format that allows risk-based decisions to be made to reach outcomes and ensure smooth delivery
Deliver services that meet UKHSA requirements and are best in class for government, giving the same level of digital experience users expect from daily interaction with the most respected web services
Create digital and technology strategies, roadmaps and plans for products, considering demand across the team, and highlighting potential gaps and risks
Deliver services that meet UKHSA requirements and are best in class for government, giving the same level of digital experience users expect from daily interaction with the most respected web services
Be part of one or more multi-disciplinary agile delivery teams to deliver excellent new products and iterations to existing products to meet user needs.
Gather user requirements based on a communicable understanding of diverse audience groups
Define and get user buy-in for product definition and delivery approach.
Create effective, prioritised product descriptions and delivery plans to meet user needs in a cost-effective way.
Underpin the delivery and iteration of digital services through effective analysis of qualitative and quantitative user data
The Product Manager will develop working relationships and communicate regularly with a wide range of individuals, clinical and non-clinical, internal and external to UKHSA.
You will assess value, develop cases, and prioritize stories, epics and themes to ensure work focuses on those with a maximum value that are aligned with product strategy
Working closely with key stakeholders and multiple customers to set, prioritise, and accept the work generated across multiple platforms. The owner of the product roadmap, responsible for effective management of the product backlog and agreeing this with disparate business stakeholders.
Other Responsibilities include:
Interpret user research to make the correct product decisions, noting that users do not always know what they want.
Keep abreast of changes to user habits, preferences and behaviours across various digital platforms and their implications for successful delivery of government digital services.
Provide leadership across the organisation in digital, making the case for digital and agile ways of working.
Develop and manage stakeholder relationships within UKHSA Technology and externally to create buy in for the product
Communicate credibly with a wide range of digital delivery disciplines and talent both internally and externally.
Be actively involved across partner and user communities to promote the department's principles and foster a collaborative approach to solution delivery and engagement
In addition to the job specific already mentioned, this role will require adherence to all UKHSA Policies and Procedures. All staff are expected to contribute to the delivery of corporate goals and objectives.
The role holder may be expected to support corporate service activity as set out in the Corporate Services Standard Operating Procedures.
This document provides an outline of the tasks, responsibility and outcomes required of the role. The job holder will carry out any other duties that may reasonably be required by their line manager.
The job description and person specification may be reviewed on an ongoing basis in accordance with the changing needs of the team, Directorate, and the Organisation.
For a full list of the main duties and responsibilities of the role, please refer to the attached .
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Person specification
Essential criteria
You will be assessed on the below 11 essential criteria, which have been selected from the Document.
Digital Service Standards: experience of applying Digital Service Standards, or similar, to products or services.
Stakeholder engagement: has experience of seeking senior stakeholder buy-in to support the development of products or service and building long-term relationships with stakeholders.
Agile working: has experience of agile methodology and can apply the agile mind-set to all aspects of their work.
User focus: has experience of using insights to represent the user and prioritising needs.
Lifecycle Perspective: has experience of the different phases of product delivery, is able to lead a team through each phase and know when a product should move to the next phase.
Operational Management: has experience of the operational processes of running and maintaining a product or service.
Problem Ownership: has experience of identifying problems, analysing and helping to identify the appropriate solution.
Product Outcomes: has experience of defining key performance indicators to assess the success and performance of a product or service.
Product Leadership: has experience of using a product-led approach to delivery and participation in product management community activities
Product Management: has experience of validating what adds value now versus the future and address uncertainty around scope.
Strategic Ownership: has experience in developing a strategy and visions for products and focussing on outcomes, not solutions.
Careers website
Please visit our careers site for more information https://gov.uk/ukhsa/careers
Benefits
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Alongside your salary of 54,416, UK Health Security Agency contributes 15,764 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.Learning and development tailored to your role
An environment with flexible working options
A culture encouraging inclusion and diversity
A Civil Service pension with an employer contribution of 28.97%
Things you need to know
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Selection process details
This vacancy is using Success Profiles and will assess your Behaviours, Ability, Experience & Technical skills.
Stage 1: Application & Sift
Success Profiles
You will be required to complete an application form. You will be assessed on essential criteria, and this will be in the form of
o An application form ('Employer/ Activity history' section on the application)
o A 750-word Statement of Suitability.
This should outline how you consider your skills, experience, and knowledge, provide evidence of your suitability for the role, with reference to the essential criteria.
The Application form and Statement of Suitability will be marked together.
Please do not exceed 750-words. We will not consider any words over and above this number.
Feedback will not be provided at this stage.
Longlisting:
In the event of a large number of applications we will longlist into 3 piles of:
1. Meets all essential criteria
2. Meets some essential criteria
3. Meets no essential criteria
Please note piles 1 & 2 will be carried though to shortlisting.
Shortlisting
: In the event of a large number of applications we will shortlist on
Digital Service Standards: experience of applying Digital Service Standards, or similar, to products or services
Reasonable Adjustments
The Civil Service is committed to making sure that our selection methods are fair to everyone. To help you during the recruitment process, we will consider any reasonable adjustments that could help you. An adjustment is a change to the recruitment process or an adjustment at work. This is separate to the Disability Confident Scheme. If you need an adjustment to be made at any point during the recruitment process you should contact the recruitment team in confidence as soon as possible to discuss your needs.
You can find out more information about reasonable adjustments across the Civil Service here: https://www.civil-service-careers.gov.uk/reasonable-adjustments/
Stage 2: Interview
Success profiles
You will be invited to a single remote interview.
Behaviours, technical, experience & abilities will be tested at interview.
There will be a Presentation, and the Behaviours tested during the interview stage will be
Communicating and Influencing
Working Together
Making effective decision
Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.
Please note you will not be able to upload your CV. You must complete the application form in as much detail as possible. Please do not email us your CV
Eligibility Criteria
External
Open to all external applicants (anyone) from outside the Civil Service (including by definition internal applicants).
Location
Hybrid any Core HQ
This role is being offered as hybrid working based at any of our Core HQ's. We offer great flexible working opportunities at UKHSA and operate using a hybrid working model where business needs allow. This provides us with greater flexibility about how and where we work, to get the best from our workforce.
As a hybrid worker, you will be expected to spend a minimum of 60% of your contractual working hours (approximately 3 days a week pro rata, (averaged over a month) working at one of UKHSA's core HQ's (Birmingham, Leeds, Liverpool, and London, Canary Wharf)
Our core HQ offices are modern and newly refurbished with excellent city centre transport link and benefit from benefit from co-location with other government departments such as the Department for Health and Social Care (DHSC).
Please note Travel to London Canary wharf will be required when needed.
Security Clearance Level Requirement
Successful candidates must pass a disclosure and barring security check.
Successful candidates must meet the security requirements before they can be appointed. The level of security needed is Basic Personnel Security Standard
International Police check
If you have spent more than 6 months abroad over the last 3 years you may need an International Police Check. This would not necessarily have to be in a single block, and it could be time accrued over that period.
Artificial Intelligence (AI)
Your application may be rejected and/or you may be subject to disciplinary action if evidence of plagiarism is detected. Examples of plagiarism can include presenting the ideas and experience of others, or generated by artificial intelligence (AI), as your own.
Internal Fraud check
If successful for this role as one aspect of pre-employment screening, applicant's personal details - name, national insurance number and date of birth - will be checked against the Cabinet Office Internal Fraud Hub and anyone included on the database will be refused employment unless they can show exceptional circumstances. Currently this is only for External candidates to the Civil Service.
Feedback will only be provided if you attend an interview or assessment.###
Security
Successful candidates must undergo a criminal record check.
People working with government assets must complete baseline personnel security standard (opens in new window) checks.###
Nationality requirements
This job is broadly open to the following groups:
UK nationals
nationals of the Republic of Ireland
nationals of Commonwealth countries who have the right to work in the UK
nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS)
nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
Further information on nationality requirements
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Working for the Civil Service
The Civil Service Code sets out the standards of behaviour expected of civil servants.
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles .
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.###
Diversity and Inclusion
The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service Diversity and Inclusion Strategy .
Apply and further information
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The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window).
Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.###
Contact point for applicants
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Job contact :
Name : Chris.Williams
Email : chris.williams@ukhsa.gov.uk
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Recruitment team
Email : chris.williams@ukhsa.gov.uk
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Further information
The law requires that selection for appointment to the Civil Service is on merit on the basis of fair and open competition as outlined in the Civil Service Commission's Recruitment Principles. If you feel your application has not been treated in accordance with the Recruitment Principles, and you wish to make a complaint, in the first instance, you should contact UKHSA Public Accountability Unit via email: Complaints@ukhsa.gov.uk If you are not satisfied with the response you receive from the Department, you can contact the Civil Service Commission: Visit the Civil Service Commission website: https://civilservicecommission.independent.gov.uk
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