Job Description

Product Manager
Are you experienced in managing product lifecycles?
Do you want to work on cutting-edge products?
Location: London
About our Team
The Identity and Access team, part of the broader Shared Technology team, at Elsevier is at the heart of our transformation from a traditional publisher to a technology-driven provider of digital solutions. We're building a unified identity and access platform that enables seamless, secure, and personalized access to thousands of products and services across our global portfolio. Our team is collaborative, ambitious, and deeply committed to improving user experience through smarter authentication, interoperability, and data-driven innovation. By centralizing identity systems, we reduce friction for users, accelerate product onboarding, and support strategic goals like cross-selling, privacy compliance, and scalable development. We work closely with engineering, UX, and product teams to deliver solutions that empower researchers, institutions, and customers worldwide.
About the Role
As a Product Manager in Elsevier's Identity and Access team, you'll play a central role in shaping the future of our unified identity platform--serving millions of users across a diverse portfolio of products. You'll lead a cross-functional squad focused on delivering secure, seamless, and scalable identity solutions, while also supporting internal teams as they onboard to the platform. This role blends technical depth with strategic thinking: you'll dive into authentication and access workflows, collaborate with engineers, UX designers, and stakeholders, and translate user needs into impactful product decisions. You'll own roadmap priorities, drive delivery, and help define the long-term vision for identity at Elsevier. If you're passionate about solving complex systems problems and improving user experience at scale, this is an exciting opportunity to make a meaningful impact
Responsibilities:
Interacting frequently with customers, and generating customer requirements.
Anticipating customer needs and prioritize those for the organization.
Actively gather data from multiple sources (customer, market analysis, sales and revenue, etc.) to drive solutions to business problems and issues of consequence to the company.
Supporting the go to market strategy with good communication of customer requirements and timelines to stakeholders.
Solve customer issues with product features that achieve business goals and metrics.
Requirements:
Bachelors or Masters degree in a technical subject (Computer Science or Engineering discipline) is preferred, but not essential.
Min of 4-6 years of PM Experience in a similar role
Recognized as full owner of a product or multiple features
Identified, led and released changes or enhancements that improved customer in satisfaction and/or commercial impact.
Demonstration of thorough product development knowledge, include the ability to develop related business cases, content and product plans.
Successful participation in customer engagements.
Work in a way that works for you
We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.
Working for you
We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:
Generous holiday allowance with the option to buy additional days
Health screening, eye care vouchers and private medical benefits
Wellbeing programs
Life assurance
Access to a competitive contributory pension scheme
Save As You Earn share option scheme
Travel Season ticket loan
Electric Vehicle Scheme
Optional Dental Insurance
Maternity, paternity and shared parental leave
Employee Assistance Programme
Access to emergency care for both the elderly and children
RECARES days, giving you time to support the charities and causes that matter to you
Access to employee resource groups with dedicated time to volunteer
Access to extensive learning and development resources
Access to employee discounts scheme via Perks at Work
About the Business
A global leader in information and analytics, we help researchers and healthcare professionals advance science and improve health outcomes for the benefit of society. Building on our publishing heritage, we combine quality information and vast data sets with analytics to support visionary science and research, health education and interactive learning, as well as exceptional healthcare and clinical practice. At Elsevier, your work contributes to the world's grand challenges and a more sustainable future. We harness innovative technologies to support science and healthcare to partner for a better world.
We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our or please contact 1-855-833-5120.
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We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
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