Job Description

Description

Zencargo is looking for an experienced Product Manager to work in one of our cross-functional Experience Teams.

The role works alongside our other Product Managers to deliver our product strategy which will help us realise our vision of a world with smarter trade, and our mission of making our customers' supply chain their competitive advantage.

Our platform is a web application with features that enable customers to capture their products and suppliers; plan and book their shipping; track shipments to arrival; pay for shipping; and analyse their supply chain performance. We provide the platform, combined with our freight services, to major retailers across the globe, with a particular focus on the UK and EU. We have an exciting vision for the platform over the coming years so there will be opportunities to build market-leading and market-first features that satisfy and delight our users.
We are looking for candidates whoappreciate complexity and love distilling vast information down to its essence value outcomes over outputs and adapt to what they learn love building relationships with a squad to form a high-performing team take ownership and are comfortable working with stakeholders across seniority levels

Key Responsibilities

Carry out user research and analyse opportunities by staying close to our customers, suppliers, and competitors Work with the wider business to understand requirements and facilitate product launches Collaborate with designers & software engineers to develop solutions that meet users' needs and further the aims of the product strategy Support engineers to iteratively deliver releases based on feedback led by you Communicate progress and promote your team's efforts to all stakeholders internally Define and track the metrics which show the impact of your team's work Act as the customer's voice in prioritisation

Skills, Knowledge and Expertise

Worked as a product manager or adjacent role in a software organisation Demonstrable passion for solving customer problems Focused on delivering and measuring outcomes An ability to translate user needs and product strategy into successful solutions A curiosity to explore and communicate new problem spaces Excellent collaboration skills both leading execution across teams and influencing across the organisation

About Zencargo

Zencargo is a digital-first freight forwarder & logistics provider. Our platform allows customers to book, maintain and keep track of their international freight as well as use analytics to drive intelligent supply chain decisions that help their businesses thrive.




Whilst shipping is a complex trillion-dollar industry, you might be surprised to know that many of the processes that could be simplified with technology are currently done over the phone, by fax and email or even jotted down on scraps of paper




Our services include ocean, air and rail freight as well as trucking and cargo insurance. We deliver significant time, paper and financial savings to our customers offering instant quoting, easy booking and an online dashboard to give them 360 degree, 24/7 visibility on their shipments. Shippers and their counterparts collaborate to oversee their logistics on Zencargo and all their supply chain data is stored together in the cloud making business analytics easier than ever.




At Zencargo, we believe that technology can simplify logistical complexity and tear down barriers to trade. Automating trade and logistics operations and providing access to data and analysis will help companies to trade smarter and more efficiently, freeing businesses to concentrate on key outcomes. Only by combining human endeavour and technology, can we build smarter supply chains that know no borders.

Life at Zencargo

What's in it for me?

Zencargo is where you come to do something you're passionate about, and learn new things. We are in scale mode at Zencargo and we work to realistic growth targets and metrics. You will thrive here if you enjoy working in a scaling environment. As we grow we want you to grow with us. At Zencargo there is a huge opportunity to build your experience and grow your career. We want you to be part of the team for a long time to come, and we will focus on helping you get to where you want to be. We all have dreams and aspirations. As part of the Zencargo team, we ask you to deliver your optimum work and help us create real value for our customers and teams.

Work, Life and Balance

At Zencargo, we work hard! We do, however, realise that you have family, friends, interests and life outside the world of work. As a scaling business, we constantly evolve our reward and benefits approach.

Here are some highlights!

Generous Annual Leave Flexible, Remote and Hybrid Working Home Equipment Allowance Vitality Private Medical Insurance Annual L&D Budget Paid Volunteering Days Pension Scheme Enhanced Maternity, Paternity, Adoption and Shared Parental Leave & Pay

Our Vision, Mission and Values

Zencargo is a company driven by our

Vision, Mission and Values

. We conduct values interviews as part of our recruitment process to ensure we are able to hire top talent that embodies concepts that align with our core values and beliefs.

Our Zencargo Vision

- "A world with smarter trade"

Our Zencargo Mission

- "To make customers' supply chain their competitive advantage"

Our Zencargo Values

We Learn Fast and Grow We Build Trust We Take Ownership
We Deliver Outcomes

A Fair Chance

Every role in the Zencargo team is open to applications from all sections of society. We believe in the superpowers and potential of everyone, regardless of race, religion or belief, ethnic origin, different physical ability, family structure, socio-economics, age, nationality or citizenship, marital, domestic or civil partnership status, sexual orientation, gender identity, or any other difference that makes you, you.


More than just encouraging your application, we're committed to conscious inclusion that (we hope and intend) cultivates an environment of belonging.

We open our doors to those who share these motivations.