Job Description

Permanent

Up to 80,000 + Pension + PMI + ShareSave + 6.6 weeks holiday + Hybrid Working (Average 2 days per week in the office)

Southampton, Store Support Office

We believe anyone can improve their home to make life better. From our Southampton Store Support office (SSO) we equip our stores, our people, and our whole business with everything it takes to help our millions of customers create a home they'll love. Join us as a

Product Manager (Supply Chain & Fulfilment)

and you'll be a big part of this.

Role Purpose

: As Product Manager in Supply Chain and Fulfilment, you will create and own a prioritised backlog with input from stakeholders from across B&Q in support of our strategic priorities and to maximise return on investment in technology for the B&Q business. You will identify opportunities to use technology to improve our proposition and increase our operational effectiveness within our supply chain, warehouse and fulfilment operations. You will also secure funding through the appropriate governance forums and working with stakeholders, PMO and Delivery teams, will ensure we unlock value and deliver against our investments.


This role is within the Supply Chain & Logistics domain; the work can be varied and could initially look at items such as upgrading our Warehouse Management Systems, supporting with our Order Management System implementation and exploring how technology can support operational efficiency across our logistics network.


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Key responsibilities

Key Accountabilities / Responsibilities:

Develop and deliver against a prioritised backlog for tech development working closely with key business stakeholders and aligning to the B&Q strategic priorities (including strengthening our eCommerce business, simplifying our operating model and building a world class fulfilment proposition) while using knowledge of retail and logistics best practice, trends and innovation. Support early design work alongside the Architecture Team to estimate effort & cost and identify appropriate delivery route for new requirements (including creating new projects, changes to existing products, and through our rapid response channel for small changes and service requests) Use data and research to identify and quantify opportunities, including spending time in our retail and logistics networks to learn how the operations work Work closely with Group Technology teams to provide input from B&Q to support planning and prioritisation Influence the roadmap for major Group technology and digital projects (e.g., Data, Cloud) to shape scope and prioritisation for the Group roadmap Prepare initiatives for funding through the approval process, optimising returns on the B&Q technology investment and keeping within the budget (capex, revex and opex) with support from Finance and Programme teams Identify innovation that may be of interest to B&Q and the Kingfisher Group and collaborate around potential adoption opportunities Support with the selection of technology providers (e.g., software, devices, infrastructure) as required Help create an agile / product-led culture within the B&Q business, particularly within business areas involved in technology projects - demonstrating how technology can help deliver value and outcomes iteratively Support the identification of improvements that can be made to ways of working around B&Q and Kingfisher group in developing and deploying technology Initially, this role will not work directly with its own development squad, as the majority of the focus is on delivering value through our vendors and group managed technology teams

Key Business Relationships:

This role will be based within the Supply Chain and Fulfilment Technology Team, and will require you to build effective working relationships with the stakeholders across supply chain, logistics, and digital, as well as with our logistics and technology partners. You will need to develop a good understanding of the business processes in these areas and the technology that supports them so they can identify and understand how technology can enable and drive better ways of working. The role will also work closely with various teams in Group Technology to represent B&Q in planning, design and prioritisation discussions, as well as being part of the relevant governance and prioritisation forums. The roles will also be outward looking and understand the broader retail technology landscape including recent innovation and how other retailers are using technology to drive a better customer experience and operation. This will require developing relationships with new and existing technology vendors/partners. The role is a key part of the B&Q Product & Technology team which owns the technology roadmap for B&Q to enable the future growth of the business, ensure efficiencies and create competitive advantage.

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Required skills & experience

Skills & Experience:

Experience of digital product management, governance models and delivery of tech initiatives Preferred experience in working with logistics technologies including warehouse management, carrier management and order management Experience in backlog management and prioritisation frameworks Demonstrable evidence of building relationships and influencing across work levels, up to and including senior leadership Business case development and budget management Track record of being a structured problem solver able to see, develop and focus on the bigger picture. Be a product thought leader and help to embed a product-led culture in B&Q Comfortable navigating with ambiguity to identify opportunities for technology to support with the business strategy

Whilst this role is a Product Manager role, we would also love to hear from you if you have delivered software in a product-led/agile way as a Delivery or Project Manager.



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What's in it for me?

As part of a great team, you'll be valued for who you are.We're committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities

.

You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business.


We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes an award-winning pension scheme, bonus, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more!


So we can support you during the application or interview process, please contact recruitment@b-and-q.co.uk for any recruitment adjustments.


We want to ensure that all employees, future employees and applicants to all Kingfisher companies are treated equally regardless of age, gender, marital or civil partnership status, colour, ethnic or national origin, culture, religious belief, philosophical belief, political opinion, disability, gender identity, gender expression or sexual orientation.



If you require any additional support or adjustments to help you make an application, please contact us at recruitment@b-and-q.co.uk.

Rewards &

benefits

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Discount card

The one we all love! Get 20% discount on your purchases at B&Q in-store and online, after you've been with us for 3 months.


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Share schemes

Share in the success you help create. With our shareplans, from just 5 per month, you can build up a savings pot, or use what you save to be a Kingfisher share holder.


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Life assurance

If the worst should happen, Life Assurance ensures those close to you have some protection.


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Employee assistance programme

We offer free and confidential support and counselling to help you through matters such as wellbeing, divorce, legal, and financial management.


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Salary/Bonus

We offer competitive salaries for all roles, and benchmark them, to ensure that we're getting it right. And, as we value the contribution of all our colleagues equally, whether they are 17 or 70, our rates of pay for each job is the same.


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Pension

You'll have access to the award-winning Kingfisher Pension Scheme, and we'll put money in alongside your savings too.


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Medical

We have a number of medical benefits available depending on your role to help you and your family look after yourselves.


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Leave

All work and no play is no fun! So, you can enjoy 6.6 weeks' leave, plus we'll reward you with additional leave and cash rewards to celebrate long service anniversaries and milestone years.


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Flexible working

The chance to achieve more balance between work and your other commitments.


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Shopping discounts

Take advantage of fantastic discounts on loads of products and services, just for being a B&Q colleague!


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Gym discounts

We have a network of over 3,300 health clubs offering discounts to colleagues and their partners of up to 25% on self-paid gym memberships.


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Eye care

If you use a computer regularly for work, then we pay for your eye test

every two years. If you do require glasses, then you'll also get 49/EUR69 towards single focal lenses and frames too.


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Cycling to work scheme

Whether you are thinking green, trying to get fit or saving money, our cycle to work scheme helps colleagues spread the cost and save money on any bike and safety equipment through salary sacrifice.


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Long service

Just like most families, we like to celebrate anniversaries and milestone years. For every 10 years up to 40 years' service we give extra annual leave and a cash payment.

Training &

development

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Learn & Develop at B&Q

When you join B&Q, we want you to be all you can be. From the minute you walk through our doors to the exciting moment you make that next career move, we're here to help you make the most of every opportunity. Thanks to our friendly learning system, Leo, we make sure you always have the support you need to take on every challenge and fit your learning around your life. Here, we know that the best way to grow is together.


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Flexible learning with Leo

Leo is your every day, on the go learning and development partner. Helping you build the knowledge you need now and in the future. With Leo, you can access training and content, anywhere, anytime and on any device. You can even influence the type of training on offer by rating and recommending content, and letting us know what we can do to improve. Award-winning and featuring over 150 different learning activities - like short videos, articles, workshops and webinars - think of Leo as your 24/7 training pal, designed to help you make the most of your B&Q career journey.


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Developing in role

Learning never stops at B&Q. Whether you've been in your role for one day or five years, there's always something to be curious about. It's why we're always creating learning opportunities and experiences that'll give you the chance to develop your skills. Like our First Line Manager programme: a course that helps our newest line managers build their confidence and management skills. Or our Leadership Development programme that challenges our more experienced leaders to reflect on and adapt their approach for our ever-evolving ways of working.


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Building expertise and know-how

We believe anyone can learn the technical skills to do their job with excellence. It's all about attitude and behaviour here. So, if you're passionate about customer service and design, we'll teach you how to create beautiful kitchens. If you're someone who loves being outdoors, we'll help you learn about our garden ranges. And, if you're someone who just loves what we do but doesn't know where to start, we'll help you find the perfect role for you to grow into.


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Accelerated Development Talent Programmes

Whatever goal you're working to at B&Q, we want to help you get there. We do this by designing a number of programmes which help you to practice your skills and learn new ones, gain valuable experiences, learn from others and jump on opportunities that are right for you. From leaders taking their first steps into management to those simply looking for a new challenge, we're there to make sure you achieve your ambitions.


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Induction

At B&Q, we want every new colleague to understand our values, our customers, and how we work together to achieve our purpose. That's why we've designed an induction programme that'll give you real insight into our business, our culture and help you feel included from day one. For your first few weeks on the job you'll work with your team and line manager, mixing online learning with practical tasks, to grow your knowledge a little every day.

A day in the life

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Tare, Online Merchandiser

I make customer interactions with B&Q better, from a digital point of view. It means looking closely at customer journeys, seeing what customers are doing, and listening to them through feedback and reports, then seeing how I can take that information and practically tweak it and improve things so they have better experiences.

Take a tour

around our

office

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Our Store Support Office sits within B&Q House and supports our colleagues and stores right across the UK and Ireland. In our bespoke, modern and eco-friendly building just north of Southampton, you'll find a friendly team of talented people in a huge range of roles.

Explore our

store support office

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Facilities

In B&Q house, you'll enjoy an onsite gym, a subsidised Costa, a canteen and restaurant, prayer room, plus open plan and cosy work spaces, an outdoor picnic area, and bike sheds for those who cycle in.


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Sustainability

B&Q House has a biomass boiler, solar panels and a rainwater harvesting system. Our building also makes use of upcycled and recycled furniture and fittings, and features natural ventilation, heat retention and CO2 management, all via our very own weather station on the roof.

Why

choose us?

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Why Digital & Technology at B&Q?

We're much more than just our stores these days, which is why our Digital & Technology teams are so important. Using technology to create seamless customer experiences for millions, they're helping us change for the future.


Why B&Q

Ready to apply?

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Step 1:

Apply via bandqcareers.com


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Step 2:

We'll contact you for a phone interview


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Step 3:

We'll carry out a face to face or online interview (and we may request a 2nd interview if the role you're applying for is more complex).


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Step 4:

We'll contact you with feedback, and maybe even a job offer.



Check out our FAQs for more information about interviewing at B&Q.


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Product Manager - Supply Chain & Fulfilment

Eastleigh, Hampshire Open to Job Share, Full Time or Part Time - Permanent * Up to 80,000.00 per year