Job Description

:About the Role:Grade Level (for internal use): 11Product Owner - Digital ToolsGrade Level (for internal use): 11About the RoleWe are seeking a Product Owner to manage and optimize our Product Development Lifecycle (PDLC) application, Aha!. In this role, you will play a crucial part in supporting Product Managers and business stakeholders. Your main responsibilities will include enhancing visibility for Aha!, equipping Product Managers with the necessary tools for success, ensuring they utilize the tool effectively, and managing a portfolio of low-code platforms to guarantee that our users have a top-notch experience. This position is key to improving our processes and delivering the best possible user experience.This role differs from a traditional Product Owner position. You will focus on managing the application's configuration and administration, promoting user adoption, and designing/implementing workflows that fit our Product Managers' needs. You will also monitor engagement metrics, suggest improvements to workflows, collaborate with teams for smooth platform integration, and work with vendors for updates and enhancements. Additionally, you will play a crucial role in shaping the long-term strategy for how Product Managers use the tool.The TeamYou will be an integral member of the Digital Product Management Team, a dynamic group dedicated to driving innovation, enhancing efficiency, and elevating the user experience across Commodity Insight. In this collaborative environment, you will work closely with Product Managers, PMO, and key business stakeholders to enhance the functionality of Aha!. Your role will involve require technical expertise and the ability to foster strong relationships across departments to ensure that the tool meets the diverse needs of its users. By actively engaging with team members and stakeholders, you will help shape the user experience and drive adoption, ultimately contributing to the overall success of our product initiatives. Your insights and feedback will be invaluable in creating a seamless integration of the tool into our workflows, ensuring that our Product Managers have the support they need to excel.What We're Looking ForYou have a passion for optimizing processes and enabling teams to work efficiently. You're highly analytical and comfortable working with workflow automation and no-code/low-code tools to enhance productivity. You're naturally curious, eager to define best practices, and enjoy working cross-functionally to solve problems. You thrive in a dynamic, fast-paced environment where you can influence how Product Managers operate. You have experience working with senior stakeholders and can define a strategic roadmap for tool adoption and improvement.ResponsibilitiesStrategic Tool Ownership & Optimization

• Take ownership of the administration, configuration, and long-term strategy for the Aha! and other low-code platforms. Serve as the primary point of contact for management and support, ensuring optimal performance and user satisfaction
• Drive user adoption and engagement, ensuring Product Managers maximize the tool's capabilities.
• Develop and track KPIs such as adoption rates, reduction in manual processes, and improvements in Product Manager efficiency.
• Design and refine workflows to streamline processes, ensuring alignment with business needs and long-term product strategies.
• Act as the primary advocate for the tool, working with leadership to align its use with broader business goals.
• Work with vendors to implement feature requests, resolve issues, and ensure maximum ROI on tool investment.
• Manage onboarding and permissions, ensuring appropriate access control and a seamless user experience.
• Lead cross-functional working groups to establish and refine best practices for PDLC processes.
• Support potential integrations with external systems such as Azure DevOps (ADO) to enhance efficiency.
• Report on adoption and effectiveness, providing strategic insights and recommendations to senior leadership.

User Engagement & Training

• Educate Product Managers and stakeholders on best practices and tool capabilities.
• Develop training materials, documentation, and user guides to facilitate onboarding, including live and virtual training sessions and workshops.
• Conduct demos and presentations to showcase improvements and best practices.
• Gather feedback from users, iterating on workflows and processes to improve usability and ensure continuous improvement.

About You: Qualifications

• 4+ years of experience in Product Operations, Product Management, or a related field.
• Strong understanding of product development processes and lifecycle management, especially with Aha!
• Proven experience with workflow automation and low-code/no-code tools.
• Vendor management experience, including negotiating feature requests and managing tool investments.
• Familiarity with administering and configuring SaaS tools to meet business needs.
• Strong analytical mindset, with experience tracking and reporting on tool adoption and efficiency.
• Excellent stakeholder management skills, with experience working with senior leadership to drive tool adoption and process improvements.
• Comfortable leading cross-functional collaboration with Product Managers, business stakeholders, and technical teams.
• Experience in defining and implementing best practices within a team or organization.
• Strategic mindset, with the ability to shape long-term plans for enterprise tooling and workflow efficiencies.

Why Join Us?

• Make a real impact by shaping how Product Managers work and optimizing critical processes.
• High visibility role with exposure to senior leadership and strategic decision-making.
• Opportunity to define best practices and establish a long-term vision for Aha!
• Career growth potential, particularly for those interested in transitioning into Product Management leadership.
• Collaborative and dynamic environment, where your expertise will directly influence the efficiency of Product Managers and business stakeholders.

If you're passionate about enabling Product Managers, optimizing workflows, and managing a key enterprise tool, we'd love to hear from you!About S&P Global Commodity Insights
At S&P Global Commodity Insights, our complete view of global energy and commodities markets enables our customers to make decisions with conviction and create long-term, sustainable value.We're a trusted connector that brings together thought leaders, market participants, governments, and regulators to co-create solutions that lead to progress. Vital to navigating Energy Transition, S&P Global Commodity Insights' coverage includes oil and gas, power, chemicals, metals, agriculture and shipping.S&P Global Commodity Insights is a division of S&P Global (NYSE: SPGI). S&P Global is the world's foremost provider of credit ratings, benchmarks, analytics and workflow solutions in the global capital, commodity and automotive markets. With every one of our offerings, we help many of the world's leading organizations navigate the economic landscape so they can plan for tomorrow, today.For more information, visit .What's In It For You?Our Purpose:Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology-the right combination can unlock possibility and change the world.Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligencexc2xae, pinpointing risks and opening possibilities. We Accelerate Progress.Our People:We're more than 35,000 strong worldwide-so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We're committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We're constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference.Our Values:Integrity, Discovery, PartnershipAt S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals.Benefits:We take care of you, so you can take care of business. We care about our people. That's why we provide everything you-and your career-need to thrive at S&P Global.Our benefits include:Health & Wellness: Health care coverage designed for the mind and body.Flexible Downtime: Generous time off helps keep you energized for your time on.Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.Family Friendly Perks: It's not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.Beyond the Basics: From retail discounts to referral incentive awards-small perks can make a big difference.For more information on benefits by country visit:Inclusive Hiring and Opportunity at S&P Global:At S&P Global, we are committed to fostering an inclusive workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and equal opportunity, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets.Equal Opportunity EmployerS&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment.If you need an accommodation during the application process due to a disability, please send an email to: and your request will be forwarded to the appropriate person.US Candidates Only: The EEO is the Law Poster describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision -20 - Professional (EEO-2 Job Categories-United States of America), IFTECH202.2 - Middle Professional Tier II (EEO Job Group), SWP Priority - Ratings - (Strategic Workforce Planning)Job ID: 314755
Posted On: 2025-04-27
Location: London, United Kingdom

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