Job Description

Volvo Product Specialist

Are you as passionate about Volvo's as we are?

Your role

Choosing a car can be overwhelming. Sometimes our customer just want answers without any sales talk. This is where the Specialist role comes in.



Product Specialist's are there to talk to our customers about anything Volvo. They know every piston, stitch and sensor on every model. Not only are they experts on technology, but also on the important questions such as "will my baby seat fit?" or "does it handle as well in the rain?".

Your profile

You'll be passionate and customer focussed with a desire to learn about the Volvo brand and products. Be excellent at building rapport with our customers and being able to communicate, sometimes technical information, in an engaging way.



You'll enjoy working in a varied and busy role, where no 2 days are the same from working through technical issues, talking through the "which car" dilemma or carrying out a thorough vehicle handover with our customers. The one thing that will be the same is the outstanding customer service delivered every day, to every customer.

You'll need

A full UK driving licence Previous experience in a sales or retail environment A passion for the motor industry & our products Strong attention to detail with the ability to learn quickly The ability to learn, use and demonstrate digital tools effectively To be a team player who has a positive attitude & outlook To be self-motivated & uses own initiative

Work schedule:

5.5 days per week, Monday to Saturday with a fixed day off during the week. Every other Sunday and Rota' d bank holidays.

Salary:

22,900 to 27,950 per year.

Benefits:

25 days holiday plus bank holidays rising to 28 after three years continuous service Employee discount across all Group companies, including special offers. Access to bespoke training courses at the Volvo Training Academy and Volvo accreditation and certification. On-site parking

Work Location:

On site