Job Description

It's not just about your career or job title... It's about who you are and the impact you will make on the world. Because whether it's for each other or our customers, we put People First. When our people come together, we Expand the Possible and continuously look for ways to improve what we create and how we do it. If you are constantly striving to grow, you're in good company. We are revolutionizing the way the world moves for future generations, and we want someone who is ready to move with us.
Who will you be working with?
Wabtec is a leading global provider of equipment, systems, digital solutions, and value-added services. Whether it's freight rail, transit, mining, industrial, or marine, our expertise, technologies, and people are accelerating the future of transportation.
Role: Product Support Engineer
Location: Edinburgh, Scotland (Field Based)
Contract Type: Permanent, Full-Time
How will you make a difference?
The key aim of the role is to conduct the required support for our customers and products at both Wabtec UK sites & customer locations. The Field Service Engineer is a key role to ensure that Wabtec UK products and services are meeting our customers' expectations throughout their life cycle and our services are delivered in a safe, efficient, and consistent manner.
What will your typical day look like?

• Respond to call-out requests and liaise directly with customers to access trains.
• Diagnose faults using structured work instructions.
• Determine the most effective solution to return trains to service.
• Replace faulty parts on-site or escalate if replacement isn't possible.
• Conduct thorough testing before handing the train back to the customer.
• Maintain a strong customer-centric approach in all interactions.

What do we want to know about you?

• ONC or NVQ Level 3 (or equivalent) in Mechanical and/or Electrical Engineering.
• Strong technical aptitude with proven fault-finding abilities.
• Significant hands-on experience in relevant technical areas (e.g., engines, diagnostics).
• Competent IT skills, particularly with MS Excel and laptop/tablet devices.
• Capable of compiling clear and accurate technical reports.
• Strong organisational skills with the ability to manage workload independently.
• Excellent interpersonal skills.

If you don't have all the above criteria, don't worry, we would still like to hear from you as we live our values and always put people first and strive to expand what is possible.
Legal authorisation to work in the United Kingdom is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening.
*Please note that we do not accept agency candidate submissions without a formalised agreement with Wabtec Talent Acquisition. If you are an agency/third party Recruiter and have not been engaged by Wabtec for this search, we do not owe you a fee if you submit a candidate to the applicant tracking system that is ultimately hired.
Apply today!
Who are we?
Wabtec Corporation is a leading global provider of equipment, systems, digital solutions, and value-added services for freight and transit rail as well as the mining, marine, and industrial markets. Drawing on nearly four centuries of collective experience across Wabtec, GE Transportation, and Faiveley Transport, the company has grown to become One Wabtec, with unmatched digital expertise, technological innovation, and world-class manufacturing and services, enabling the digital-rail-and-transit ecosystems.
Wabtec is focused on performance that drives progress and unlocks our customers' potential by delivering innovative and lasting transportation solutions that move and improve the world. We are lifelong learners obsessed with making things better to drive exceptional results. Wabtec has approximately 27K employees in facilities throughout the world. Visit our website to learn more!
Our Commitment to Embrace Diversity:
Wabtec is a global company that invests not just in our products, but also our people by embracing diversity and inclusion. We care about our relationships with our employees and take pride in celebrating the variety of experiences, expertise, and backgrounds that bring us together. At Wabtec, we aspire to create a place where we all belong and where diversity is welcomed and appreciated.
To fulfill that commitment, we rely on a culture of leadership, diversity, and inclusion. We aim to employ the world's brightest minds to help us create a limitless source of ideas and opportunities. We have created a space where everyone is given the opportunity to contribute based on their individual experiences and perspectives and recognize that these differences and diverse perspectives make us better.
We believe in hiring talented people of varied backgrounds, experiences, and styles... People like you! Wabtec Corporation is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or protected Veteran status. If you have a disability or special need that requires accommodation, please let us know.

Skills Required