Job Description

Role:

Production Assistant

Department:

SMARTester

Reporting to:

Customer Operations Manager

Works with:

Production

Responsible for:

Servicing, packing and performing quality checks on SMARTester devices

Job Type:

6-month Fixed Term Contract

Full Time - 37.5 Hours, Monday to Friday, 08:30 - 17:00

Salary:

DOE

Role Purpose

The role exists to provide essential cover on a 6-month fixed-term basis, ensuring continuity of service during a period of staff absence.

You will directly support the team by maintaining the quality, reliability, and availability of devices that are critical to our customers work in the field. Within the team, this role contributes to delivering an efficient and safe operation by servicing and packing devices for dispatch, carrying out quality checks, and supporting administrative tasks such as stock counts and maintaining a clean, orderly workspace.

By upholding high standards of accuracy, safety, and teamwork, the role ensures that both the department can continue to deliver on our commitments effectively.

Success Factors

Accuracy in servicing Quality checks are performed accurately and consistently to the standards that are set Strong attention to detail Strong organisational skills Ability to multi task and manage shifting customer priorities Adherence and implementation of best practices in a production environment

Competencies, Skills and Knowledge

Good understanding of a production environment Comfortable working to deadlines and maintaining high standards Strong organisational skills and attention to detail Ability to maintain a professional attitude while working with a team

Key Duties/Responsibilities

Servicing devices Preparing materials for shipments Performing stock checks Maintaining a clean and tidy environment Performing quality checks

SVI Benefits

We're committed to supporting our employees both personally and professionally. Our benefits package includes:

Competitive salary

25 days annual leave plus bank holidays, with an incremental increase based on length of service

Workplace pension scheme with matched contributions up to 7.5%

Income protection insurance

Life assurance

Medical cash plan to help with everyday healthcare costs

Employee Assistance Programme (EAP), confidential support for personal and professional issues

Charitable Giving Scheme

Cycle to Work Scheme

Home and Tech Scheme

Date Created / Last Updated:

08/09/2025

Job Types: Full-time, Temporary, Fixed term contract
Contract length: 6 months

Benefits:

Company pension Cycle to work scheme Health & wellbeing programme Life insurance Sick pay
Education:

GCSE or equivalent (preferred)
Experience:

Production: 1 year (preferred)
Work authorisation:

United Kingdom (required)
Work Location: In person

Reference ID: Production Assistant