Job Description

Production is the backbone of our build process. We build over 10,000 homes a year, nationally. Consistency in the quality of build, safety standards and communication with our customers are all key components to a successful production team. We look for people who have the skills to manage projects effectively, build strong relationships with contractors and all trades on site.

You will lead and inspire the Production Team to achieve high standards of production quality, to budget, ensuring a high standard of health and safety is maintained at all times. Drive a continuous improvement, customer centric agenda, challenging the status quo and proactively identifying operational enhancements. Build sustainable performance in the Production Team by raising the bar in people capability and ensuring that the quality of talent within the Team is able to deliver its current and future requirements.

What you will do:

Health and Safety

• Ensure a rigorous Health & Safety plan is fully developed prior to any site start, for the entire development process from pre-start through to site completion, across the Region.
• Ensure that the Taylor Wimpey Health and Safety Procedures Manual is complied with at all times and that any policy revisions are communicated to site management, so their work practices are amended accordingly.
• Carry out the role of Safety Co-Ordinator within the region ensuring that all statutory requirements are met.
• Interview consultants, sub-contractors and suppliers to ensure they are competent prior to commencing work for Taylor Wimpey.
• Liaise with Taylor Wimpey safety consultants and TW Director of Health, Safety and Environment, to ensure that monthly safety inspection reports are actioned.
• Undertake periodic safety inspections with site managers during site visits.
• Ensure site staff receive the requisite Health and Safety training in accordance with the Company training matrix.

Customer Service

• Embed and drive a customer focused culture by driving sustainable improvements and sharing best practices as a consequence of customer feedback and insight.
• Drive a continuous improvement culture which improves the customer experience and responds to consumer trends locally.
• Manage customer complaints and disputes to ensure they are addressed in a timely and appropriate manner.
• Deliver outstanding customer service in a customer centric way throughout all production functions
• Review, discuss and take action to improve customer satisfaction.
• Operate as part of the Business Unit Senior Management team, advising on best practice from a customer perspective throughout the build process from pre-start to successful home ownership

Pre-Production

• Carry out technical feasibility review of the site prior to Land Purchase Exercise (LPE).
• Appraise the project buildability in conjunction with the Planning and Technical Departments and produce a construction programme.
• Attend pre-planning, pre-tender and pre-start meetings to ensure all necessary construction issues are addressed prior to commencement on site.
• Ensuring the workload, quality and productivity of direct trades is continually monitored and managed efficiently

Production Process

• Lead the Production Team to achieve the agreed build programmes.
• Monitor and drive weekly progress and liaise with other department heads to resolve any delays or issues identified.
• In liaison with the Quality Manager, ensure that a culture exists within the site construction team that guarantees the required quality of the build process is achieved.
• Liaise weekly with the sales team to review sales and production progress on a site-by-site basis, driving performance improvement to ensure deadlines are met.
• Undertake regular visits to the site to review progress and adherence to company and HSE procedures.
• Review sub-contract and materials supplier performance, reporting continual problems and defects to the technical department.
• Lead the completion of developments including ensuring all roads, sewers and public open space adoptions are carried out in a timely manner.

What you will have:

• Extensive Production/Construction management experience is essential, with a detailed knowledge of the building and construction trade
• A natural and engaging management and communication style, demonstrating a passion and excellence for developing trusting, sustainable and robust relationships both internally and externally
• Ability to plan and make decisions, take accountability for and can justify decisions and ensuring teams deliver on those decisions
• NVQ Residential Construction Senior Site Management L7 is preferred

Individuals seeking employments at Taylor Wimpey should know that we foster a culture of inclusion and value diversity positively which creates a better workplace and delivers stronger outcomes. We commit to treating all our job applicants and employees fairly and with respect, irrespective of background, disability or any other protected characteristic. If you require any assistance with regards to reasonable adjustments during the application process, please do not hesitate to contact us

Checks and eligibility to work:

To be successful in this role you must be able to prove eligibility to work in the UK and hold a full UK drivers licence.

If you are successful at interview and the Company considers making an offer of employment, you may be asked to give your consent to the following pre-employment check[s] being undertaken by our third-party provider, Experian (or any other appropriate third-party provider that the Company chooses to engage).

The type of checks made will depend on the role in question but may include any or all the following:

• Criminal records (DBS);
• Credit reference
• DVLA

The purpose of such checks will be to assess your suitability for the role. If it subsequently transpires that you have given incorrect, false or misleading information, your application will not be taken further.

What we will offer you:

Taylor Wimpey is a FTSE 100 business and one of the largest residential developers in the UK, building new homes and communities across England, Scotland and Wales. We are passionate about building new homes and communities with a focus on sustainability.

Our people are important to us and we want to make sure that we reward and recognise all the great work that they do. Our employees enjoy many standard benefits including access to the Taylor Wimpey House purchase discount scheme, pension (including company contributions), quality health cover, share save schemes as well as many flexible benefits such as buying additional holiday days, retails discounts, free Bupa health assessments and so much more. Our benefits work perfectly with our culture where you feel valued as a member of a successful team.

We offer industry leading subsidised professional training and development, which support our employees to excel and fulfil their career and personal goals in a variety of opportunities and environments. This in turn drives a strong succession of high performing customer centric leaders, really putting customers at the heart of everything we do. We embrace diversity and look to develop our people in the skills and areas they are most interested in, leveraging the qualities and appreciate the unique competencies, skills and experiences that each person brings to the company.

As a proud Disability Confident Employer, Taylor Wimpey is committed to creating a diverse and inclusive workforce. We actively collaborate with individuals who have disabilities and long-term health conditions which have an effect on their ability to do normal daily activities, ensuring that barriers are eliminated when it comes to employment opportunities. In line with our commitment, we guarantee an interview to applicants who declare to us during the application process that they have a disability and meet the minimum requirements for the role. Join us in building a truly diverse and empowered team.\xe2\x80\x99

To all employment agencies:

Taylor Wimpey (our/us/we) does not accept unsolicited candidate details, CVs, resumes, applications or any other speculative approaches (Resumes) from employment agencies, executive search firms, recruitment agencies and other staffing agencies unless that agency is specifically appointed by us via an executed service contract for a particular job opening. Please do not forward unsolicited Resumes in response to this advert to any of our employees or any of our regional business offices, including our head office, sales centres and sites. We are not liable for any fees related to unsolicited Resumes. Please refer to our employment agency statement here -

Taylor Wimpey