Job Description

At Starglaze Our MISSION is to Develop & maintain high performing teams, who share our Starglaze Family Principles to enhance our customers, by delivering continuous improvements to become their supplier of choice. We achieve this by working to a shared set of values known internally as our Starglaze Family Principles.

We're looking for someone who wants to champion change and has a positive attitude to be a fully trusted and supportive member of our production team. You will have responsibility and accountability in your role and will be supported to progress using our leadership roadmap, as you gain knowledge and skills with the company. If want to add value by helping move the Company forward, you enjoy working in a busy, progressive, person centred, work environment and you want to ensure we make tomorrow better than today THEN PLEASE READ ON, THIS WILL BE THE JOB FOR YOU!

We currently hold the Investors in People Gold award and are on our "Pursuit For Platinum" which means we will be assessed in October 2025 to progress to the IIP platinum award. By joining us here at Starglaze as a Production Team Leader/Supervisor, you will be supported and mentored by a leadership team who live by the values of Self Assurance, Dynamic drive, and determination, and a "just do it" attitude. We have also recently won the Training and Development initiative of the year award in 2024 for the 3rd year running, at the Glass and Glazing awards, an industry wide event recognising excellence within our industry and we have also won the "Commitment to People" award from the Lincolnshire business awards 2025

In return we are looking for a Production TeamLeader/Supervisor that wants to make tomorrow better than today, work smart as well as hard, and be effective efficient and right first time.

All our orders and products are bespoke and therefore it's critical that the person applying for this role is adaptable under pressure and is able to plan, make decisions and adapt to constant change whilst keeping the team driven and motivated.

The Production Team Leader/Supervisor role is key to supporting the Production Management team to ensure we have the necessary communication, drive, determination, and leadership within the production department to achieve our vision goals.

Requirements:

2 years of supervisory experience in fast paced manufacturing operations (this needs to have involved more than working on a line)

Excellent communication, planning and organisational skills

Excellent attention to detail and data analysis skills

Excellent emotional intelligence and performance management skills

IT skills (Excel, word, outlook etc)

Lean Manufacturing experience

Opportunity

This is a great opportunity for someone with supervisory experience looking for their next role to give them the development they need to pursue a role into management. We will work within our training and development framework to provide the necessary training.

What we can offer:

Competitive salary

Internal training and development

Career progression

Key areas of the role

:

People

Informing, empowering, and engaging with the team to achieve our vision

Developing the team leaders and operatives in line with our Starglaze Family Principles, training and development framework and the team leader roadmaps

Ensuring that we are working in line with our vision goal of attaining and maintaining gold Investors in People standard

Performance management of the team to ensure we maximise efficiencies and effectiveness, monitoring attendance/attitudes to meet our internal targets for outputs and quality

Ensure that all operatives are adequately trained for their respective roles, in terms of their skills, health and safety and quality requirements

Playing a lead role in the quarterly employee scorecard evaluations

Manage the team leaders bonus scheme to ensure actions/attitudes are in line with our agreed plans, e.g. maintaining the daily SIC meetings, 8-D improvement meetings, PSI's, weekly SQCC meetings

Develop strong working relationship with the production management team

Production planning

Organise, direct, and control the resources within your area of responsibility, to achieve the output indicated in the daily/weekly production demand plan in the most efficient and effective manner

Utilise the existing bar-coding technology to improve efficiencies within the department, altering targets to suit changes in efficiencies (technology, machine, or manpower)

Monitor the production plan, ensuring that daily capacity is fully utilised and where necessary liaise with internal departments to smooth production demands

Lead and run the SIC meetings to track daily performance, investigate and communicate any issues

Review operator skill matrix to ensure that the factory has suitable coverage for each process and improve operator flexibility by creating a training plan

Quality

Work with the team to achieve our COTIF and CONC (Cost of non-conformance targets)

Improve quality standards and ensure any quality issues are communicated to management/customers as soon as they arise along with plans to make the necessary improvements

Work with the management team to investigate complaints and implement immediate containment and long-term rectification actions

Investigate NCRs (non-conformance report) and RCA (root cause analysis), implement immediate containment and long-term rectification actions

Work with the management team to track, communicate and rectify any internal remakes to ensure that material waste is kept to a minimum

Work with the management team to track, communicate and rectify any machine and internal supply issues, escalate to Production Manager where required

Ensure that the disciplinary procedures are followed in respect of any operatives failing to follow company rules and failing to meet the quality standard

Health & Safety

Be fully aware of the health and safety requirements and ensure that all regulations are followed; this includes enforcement of the correct use of PPE, monitoring equipment and notifying relevant personnel of any defective equipment.

Reporting and investigating near misses and unsafe acts to identify the root cause(s) and implement immediate containment and long-term rectification actions

Conduct accident investigation meetings to identify the root cause(s) of the accident and implement immediate containment and long-term rectification actions

Ensure that all factory operatives have read and signed the relevant Standard Operating Procedures (SOP) and Risk Assessments (RA) prior to commencing any new work

Maintain the highest standard of housekeeping and hygiene on site by conducting area reviews and 5S improvement activities

Any other duties as required that the role of a Production Supervisor would need to fulfil

Job Types: Full-time, Permanent

Pay: Up to 17.09 per hour

Benefits:

Casual dress Company pension Employee discount Free parking Health & wellbeing programme On-site parking
Work Location: In person