Job Description

Program Manager

Location: London


Reporting to: Head of Programme Management


Direct Reports: None


Working Arrangements: 35 hours per week, Hybrid

Who We Are

SiriusPoint is a global underwriter of insurance and reinsurance. We utilize deep risk capabilities to protect our customers SiriusPoint is a global underwriter of insurance and reinsurance. We utilize deep risk capabilities to protect our customers and provide intelligent risk solutions to clients and brokers around the world. Bermuda-headquartered and listed on the New York Stock Exchange (SPNT), we work as 'One SiriusPoint', to apply expertise and underwrite risks across our four operational areas - International Insurance, North American Insurance, Global Accident and Health, and Global Reinsurance.

We have underwriting hubs in Bermuda, Liege, London, New York, Stockholm and Zurich, and licenses to write Property & Casualty and Accident & Health insurance and reinsurance globally.

Join Our Team

You will be our

Program Manager

and will report to the

Head of Program Management

.


We are seeking an experienced and proactive Program Manager to join SiriusPoint, focusing on Managing General Agents (MGAs) and delegated underwriting programs. As the Program Manager for MGAs, you will be responsible for overseeing and enhancing the relationships with our MGAs, ensuring their compliance with underwriting guidelines, and driving profitable growth through effective program management. Your role will involve collaboration with various internal teams, including underwriting, claims, finance and compliance to ensure successful program implementation and ongoing performance.


Key Responsibilities:


Build and maintain strong working relationships with MGAs, acting as the primary point of contact for program-related matters and addressing their needs and concerns promptly. Manage the onboarding process for all new MGA's. Monitor the performance of MGAs against defined key performance indicators (KPIs), contractual obligations and identifying areas for improvement and implementing action plans as needed. Collaborate with legal, underwriting, claims and business development teams in negotiating contracts with MGAs, ensuring clear terms and obligations. Develop and maintain requirements for MGAs, ensuring adherence to company standards and regulatory requirements. Assess and manage risks associated with MGAs and delegated underwriting programs, ensuring proper controls are in place to mitigate potential losses. Ensure MGAs comply with all relevant regulatory and legal requirements. Confirming MGA's are aligned to our philosophies and values. Conduct market research and competitive analysis to identify emerging trends and opportunities for new program development and growth. Prepare regular reports and presentations for senior management, providing updates on program performance, issues and recommendations. Support MGAs on underwriting guidelines, product knowledge, and other relevant topics to enhance their capabilities. Identify process improvement opportunities and participate in initiatives to streamline program management and enhance efficiency.

Key AccountabilitiesBe a key point of contact within the Business for Delegated Underwriting related enquiries across all classes. Ensure that all MGAs and Delegated Underwriting Programs are approved in line with SiriusPoint's MGA Playbook and Policies and Procedures. Co-ordination of and attendance at Deal and Portfolio Committee meetings, as necessary. Assist in the maintenance of the SiriusPoint International and Syndicate audit diary (and subsequent recommendations) in respect of all coverholder business. Perform visits and reviews of coverholders / MGAs as part of the audit and regular review process. Visits can be performed by SINT / SIMA personnel, or external auditors / experts.
Technical Skills & ExperienceBachelor's degree in Business, Insurance, Risk Management, or a related field. Advanced degrees or certifications (e.g., CPCU, ACII AINS) are advantageous. Proven experience (typically 3+ years) in program management, underwriting, or managing MGAs within the insurance industry. Thorough understanding of multi-class insurance products, underwriting principles, and the role of MGAs in the insurance distribution model. Knowledge of relevant insurance regulations and industry best practices for program management and delegated underwriting authority. Strong analytical and problem-solving skills, with the ability to assess program performance data and make data-driven decisions. Excellent communication and negotiation skills to effectively interact with MGAs, TPA's and internal stakeholders. Proven track record of successful relationship management and customer-centric approach to business partnerships. Project management expertise to effectively plan, execute, and monitor program initiatives. Ability to work in a dynamic environment and adapt to changing market conditions. Team player with leadership qualities, capable of motivating and coordinating cross-functional teams.

Why should you join SiriusPoint?

Our people are our experts, and from day one you will be empowered to apply your expertise in a supportive, collaborative and purposeful environment. Our Values - Integrity, Customer Focused, Solution Driven, Diversity, and Collaboration - are at the heart of our business, and they guide our everyday actions and decision making. We also unite our global team behind common goals, ensuring you can make a meaningful impact.

We Achieve More Together

At SiriusPoint, we know that diversity, inclusion and allyship make us stronger. We value and are committed to supporting the unique voices, backgrounds, cultures, lifestyles and contributions of the diverse global employee base that make up our business.


We know that a diverse and equitable culture, where all voices are included and heard, is critical to our success as an employer. We are committed to developing our DE&I strategy to ensure that SiriusPoint remains a supportive and empowering place of work.