Job Description

Programme Coordinator (full time, 35 hours per week)
You will provide essential administrative and coordination support to the Investment Delivery Team to ensure investment programmes run smoothly. Youll maintain accurate records and systems, handle enquiries and telephone calls, attend meetings and take minutes, draft reports, ensure that contractors are paid in a timely manner, chase outstanding paperwork, and assist colleagues across the department with ad-hoc tasks.
What youll be doing

• Providing day-to-day support to the Assets Team, including Contract Delivery Officers and Tenant Liaison Officers.
• Coordinating with delivery teams to set up, monitor, and update records for investment programmes.
• Managing and maintaining accurate records and systems, including contractor information and the programme work register.
• Raise purchase orders in line with valuations.
• Assisting with general administration tasks and supporting colleagues across the department as needed.
• Handling telephone enquiries and helping to balance team workloads.
• Attending meetings and taking minutes where required.
• Drafting reports and documentation as directed by the team.
• Following up on outstanding paperwork and resolving queries promptly.
• Carrying out other reasonable duties as directed by managers.

What youll need

• Proven administrative experience comfortably managing records, maintaining databases and handling general office tasks
• Strong IT skills, including proficiency in Microsoft Office (Excel and Word)
• Excellent verbal and written communication, with a professional telephone manner and confidence liaising with colleagues, contractors and external partners
• Experience taking accurate meeting minutes and drafting clear, concise reports or documentation
• Highly organised approach with strong attention to detail, able to prioritise a varied workload and follow up on outstanding actions
• A collaborative mindset, flexible in providing support across the department and stepping in where needed
• A proactive problem-solving attitude, able to investigate queries, chase paperwork and drive issues to resolution
• Desirable: experience in housing, asset management or investment-programme administration

What we need from you

• A commitment to understand the challenges and opportunities that exist in the communities in which we work. We particularly value lived experience in social housing
• A passion to advocate on behalf of people and communities
• A commitment to work in partnership with others for the benefit of Great Places
• A commitment to continuous learning and improvement
• Ability to work flexibly and when needed outside normal working hours to ensure service continuity
• An ability to work in uncertainty.
• To be professional and work with integrity, inclusivity and respect for diversity

What we give you in return for your hard work and commitment

• Pension 6 DC scheme (up to 10% contribution from both colleagues and Great Places)
• WPA 6 Healthcare auto enrolled at no contribution level with 31250 of savings available - option to increase & add family members
• Ways of Working6 We offer some hybrid and flexible working
• Annual leave 6Start at 26 days annual leave, increasing up to 30 days within 5 years + Bank Holidays
• Reward & Recognition 6 You Count Rewards are individual rewards for going xe2x80x98above & beyond
• Professional fees 6 The business pays the cost of one professional role related membership fee for each colleague
• The Market Place 6high street, restaurant & supermarket discounts, gym memberships, cycle to work, smart tech loans and much more
• Health and Wellbeing Initiatives 6 Our colleagues enjoy wellbeing campaigns throughout the year, with activities designed around our four pillars of wellbeing, these include career wellbeing, mental wellbeing, physical wellbeing and financial wellbeing

Great Places Housing Group exists to improve the lives of the people living in our 25,000 homes across the North West and Yorkshire. We are much more than just a landlord, providing a wide-range of services and promoting partnership work to create vibrant, sustainable communities.
You can find details of our story, our vision and our values .
At Great Places, we are committed to using inclusive hiring practices. By embracing diversity and difference, we enrich our teams with varied perspectives, drive, and innovation to create an environment in which everyone can thrive. We welcome applications from people of all identities, backgrounds, and cultures and are committed to fostering an environment in which everyone can be their authentic self; building a workforce that truly reflects the diverse communities we serve.
We love to hear from anyone who is enthusiastic about working in social housing. We know people can be reluctant to apply if they dont fill 100% of the job requirements. So, if you are unsure that your qualifications and skills are what we are looking for in this role, why not let us decide?
We want to create a recruitment process that allows you to perform at your best! Should you need any support or information throughout the process, please reach out to our recruitment team at .