Job Description

Programme Manager

Position Summary:

Focal point for all matters relating to the customer.

Primary Responsibilities:

Working with a Customer Scheduler to deliver the objectives of the account and support the planning, procurement and operational teams with a customer liaison through the manufacturing process. Facilitating cross-functional teams to ensure delivery of all the account in line with the contractual agreements (Planning, Procurement, Operations, Quality and Engineering). Sales, margin and arrears forecasting. Schedule change management including contractual obligations. To manage and control the acceptance of customer requirements and ensure their input into Syteline so that customer requirements are understood, and in liaison with the Production Controller ensure before acceptance that production is achievable. Host and manage customers whilst on site and ensure that their activities are controlled within company procedures. Liaise with the Credit Controller and Sales team in connection with disputed debts out of contract and/or those in which technical problems are involved. Maintain professional business relationships with key stakeholders to achieve service levels and attain a high reputation for integrity both internally and externally. To work in a safe manner in to satisfy Health and Safety legislation and to avoid accident or injury to people, machinery or property. To be aware of and comply with relevant aspects of the Company's Quality Policy and Procedures. Carry out such other duties as may reasonably be required within the job holder's capability consistent with Terms and Conditions of employment.

Knowledge and Skills:

Essentials:

Customer facing experience Strong Excel and PowerPoint skills 3 directional management Goal oriented and driven Team management Data analysis
Desirable:

Building and presenting of KPI customer pack Time management and flexibility Determination and persistence

Experience and Education:

Education:

Qualifications in Commercial and Business Management is preferred.
Experience:

Strong organisational skills, with the ability to manage multiple tasks, prioritize and follow up Excellent attention to detail and high level of accuracy Ability to achieve results even when under pressure Has a positive attitude and be motivated by the role Flexible and adaptable to change High level of resilience Experience and knowledge of engineering production methods is also preferred.
Job Types: Full-time, Permanent

Pay: 45,000.00-47,000.00 per year

Benefits:

Cycle to work scheme Free parking Health & wellbeing programme On-site parking
Schedule:

Day shift Monday to Friday
Application question(s):

Do you have experience in Aerospace/Manufacturing? If so, how many years?
Work Location: In person