Job Description

Spanning the historic streets of the "city of dreaming spires," the University of Oxford has been ranked the world's leading university for nine consecutive years. A place where centuries of tradition meet world-changing innovation, we offer you the chance to shape the future while working in an inspiring environment that promotes excellence. Here, you will contribute to ground-breaking research that tackles global challenges - from advancing sustainability to pioneering healthcare solutions - and join a diverse, inclusive community that champions your wellbeing, development, and aspirations. Apply now to become part of our extraordinary legacy.

This is a fantastic opportunity for Programme Manager with CRM experience to manage an exciting and far-reaching programme. This role will help drive forward Digital Transformation across our world leading university. Could this be you?

What We Offer

Working at the University of Oxford offers several exclusive benefits, such as:
38 days of annual leave to support your wellbeing, with the option to purchase up to 10 extra days and additional leave after long service. One of the most generous maternity and adoption leave schemes in UK higher education, offering up to 26 weeks of full-pay leave, followed by additional statutory and unpaid leave options. A commitment to hybrid and flexible working to suit your lifestyle. An excellent contributory pension scheme. Affordable and sustainable commuting options, including a cycle loan scheme, discounted bus travel, and season ticket loans. Access to a vibrant community through our social, cultural, and sports clubs.

About the Role

The Programme Manager will lead the CRM programme team and the programme of works across the collegiate University of Oxford, as part of the wider Digital Transformation Programme. The role ensures alignment with the university's strategic objectives and involves overseeing multiple CRM-related projects, managing resources, budgets, and timelines, ensuring successful stakeholder communication and engagement. The Programme Manager will work closely with senior leadership to ensure strong programme governance and that the programme delivers significant impact across the university. The role will need to guide the programme through the complete life cycle, including evaluation of high-level needs against strategic aims, programme design in collaboration with senior stakeholders, management of risks and issue resolution and transition to BAU service. The role will also be expected to work with business change experts to plan and execute business change activities, communications, and stakeholder engagement both within the Digital Transformation team and more widely across the University. Working at the heart of Digital Transformation, this role is key to demonstrating how the University navigates the shift to new ways of working, a product mindset and agile delivery.

About You

The successful candidate will have excellent leadership qualities, to manage staff working directly on the programme as well as collaborating closely with key stakeholders and external suppliers. They will prepare for and represent their programme at the relevant Portfolio committees and at other governance bodies when required and have the skills and experience required to liaise with senior University Officers across key central Divisions as well as key stakeholders in academic areas. Knowledge of the University's operating structures is essential as is the ability to influence and manage these external users in respect of the significant change that the programme will introduce. Working in close collaboration with key senior stakeholders across the university, the role will play a key role in contributing to and delivering the University's digital transformation programme benefits through the CRM programme. This is a full-time role based in our central Oxford offices on a one year fixed-term contract. We are happy to support hybrid working with a minimum of two days per week on site dependent on the demands of the role. If this sounds like you then apply now to become part of our extraordinary legacy.

Application Process

To apply, please upload:
A covering letter/supporting statement Your CV The details of two referees
The

closing date

for applications is

12 noon on Monday, 28 July 2025.

Interviews

will take place week of 4 August 2025 and will be held in person in central Oxford.