Job Description

Programme Operations Coordinator

Location:

AMTC, Coventry

Contract:

Full-Time Permanent

Department:

MTC Training - Apprenticeship Training

Join MTC Training

MTC Training is a multi-award-winning Independent Training Provider delivering high-quality engineering apprenticeships and upskilling courses. Our vision is to future-proof UK manufacturing by embedding adaptable knowledge, skills, and behaviours into our training programmes.

About the Role

We're looking for a

Programme Operations Coordinator

to manage the operational delivery of our training programmes. You'll oversee a personal caseload of learners, support their wellbeing, and ensure compliance with internal and external quality standards (ESFA, Ofsted, Matrix). This is a varied role requiring strong organisational skills, attention to detail, and a passion for supporting learners.

What You'll Do

Coordinate and deliver all operational aspects of training programmes, including inductions and progress reviews Manage learner administration and data, ensuring compliance with ESFA and MTC processes Provide pastoral care, safeguarding, and behavioural management for learners Communicate regularly with employers and stakeholders on learner progress Support health and safety, enrichment activities, and logistics for learner inductions Promote equality, diversity, and safeguarding policies across the learner community

What We're Looking For

Highly organised with excellent attention to detail Strong communication skills and ability to work independently IT literate (Microsoft 365) and ideally experienced with e-portfolios (Smart Assessor) Passionate advocate for apprenticeships and training Ability to manage multiple priorities and work under pressure

Essential:

Functional Skills Level 2 / GCSEs in Maths and English (Grade C or above)

Desirable:

Experience working with learners in a management or leadership role Knowledge of Learner Management Systems (Pro Monitor, Pro Solution, Smart Assessor)

The Manufacturing Technology Centre (MTC) was established in 2010 as an independent Research & Technology Organisation (RTO) with the objective of bridging the gap between academia and industry - often referred to as 'the valley of death'.


It represents one of the largest public sector investments in UK manufacturing and, after four years of planning and a 16 month build, the facility opened at Ansty Park in Coventry at the end of 2011.


In December 2011, there were 16 industrial members, 44 staff and just a few key pieces of equipment in the 'workshop'.


Over the following seven years the MTC's rapid growth has seen the expansion of our campus with the construction of three more facilities, including the opening of the Advanced Manufacturing Training Centre and the National Centre for Additive Manufacturing.


Our role has also increased to cover not only R&D but also Training, Advanced Manufacturing Management and Factory Design.


We now have over 700 talented employees working with us.


During this time we have helped hundreds of companies across a range of industries and over 100 of them have become members of the MTC.