Job Description

Company Description

At Informa, no two days and no two people are the same, and you'll find the freedom, opportunity and support of a fantastic community to make a real impact.


We're an international business that connects specialists with knowledge, helping them to learn more, know more and do more through live and on demand events, digital and data-driven services and academic research. We are home to over 14,000 colleagues across 30 countries and are a member of the UK's FTSE 100 group of leading public companies. We're thrilled to have earned the #3 spot in Glassdoor's Best Places to Work 2025 UK list, a recognition based solely on reviews by those who know us best - our current and previous colleagues.


In Global Support, we provide expert guidance and hands-on support to the Informa Group and Informa's many business teams. Across tech, finance, legal, corporate development, HR, communications, operations and many other areas, we work collaboratively and flexibly to help our brands serve their customers and help the company succeed.

This role is based in our 5 Howick Place or 240 Blackfriars Road Offices in London

Informa is committed to achieving market leading colleague experience through our One Informa programme. Informa Link is a key enabler of One Informa and is our project to implement Workday across the entire Group (all 41 countries and 14,000+ people).


The role will require HR and Workday expertise to drive the optimization and efficiency of functional workflows in Workday, while ensuring alignment with business goals. In this role, you will lead the design process improvements, enhance operational effectiveness, and support compliance with HR policies and regulations. You will collaborate closely with HR, Finance, and other key stakeholders. Additionally, you will support in refining HR processes to elevate operational excellence and improve the overall employee experience.


You'll work closely with our Strategic Design Lead, Change Management Lead and Programme Delivery Leader to ensure successful execution.

Key Responsibilities

Documentation and Organization:

Creating, maintaining, and organizing project documentation, including plans, reports, and meeting minutes.

Task Tracking:

Assisting in tracking project tasks and deliverables, ensuring they stay on schedule.

Communication Support:

Facilitating communication between different project stakeholders, including the project team, clients, and other departments, to ensure seamless collaboration.

Meeting Coordination:

Scheduling and coordinating project meetings, providing necessary materials to attendees.

System Support:

Assisting with administrative aspects of the Workday system, such as support testing, user access, basic system configuration, and troubleshooting minor issues that arise during the project.

Resource Management:

Helping to manage project resources and logistics to support project activities during design and testing phases.

Change Management Training & Documentation:

Develop user-friendly training materials, process maps and provide guidance to employees, ensuring HR teams are equipped with best practices for improved use of Workday.

Qualifications

Strong ability to manage multiple tasks, prioritize effectively, and maintain order within a complex project environment. Good knowledge of data models used in Workday HCM and related modules. Strong understanding of HR processes, employee lifecycle management, and organizational structures.

Additional Information

We believe that great things happen when people connect face-to-face. That's why we work in-person with each other, or with customers and partners, three days a week or more. When you're not spending time together in one of our offices or other workplaces - like at an Informa event - you get the flexibility and support to work from home or remotely.


We work hard to make sure Life at Informa is rewarding, supportive and enjoyable for everyone. Here's some of what you can expect when you join us. But don't just take our word for it - see what our colleagues have to say at LifeAt.Informa.com


Our benefits include:

Great community

: a welcoming culture with in-person and online social events, our fantastic Walk the World charity day and active diversity and inclusion networks

Broader impact

: take up to four days per year to volunteer, with charity match funding available too

Career opportunity

: the opportunity to develop your career with bespoke training and learning, mentoring platforms and on-demand access to thousands of courses on LinkedIn Learning. When it's time for the next step, we encourage and support internal job moves

Time out

: 25 days annual leave, rising to 27 days after two years, plus a birthday leave day and the chance to work from (almost!) anywhere for up to four weeks a year A flexible range of personal benefits to choose from, plus company funded private medical cover A ShareMatch scheme that allows you to become an Informa shareholder with free matching shares Strong wellbeing support through EAP assistance, mental health first aiders, a healthy living subsidy, access to health apps and more Recognition for great work, with global awards and kudos programmes As an international company, the chance to collaborate with teams around the world

We're not solely focused on a checklist of skills. We champion energy and ambition and look for colleagues who will roll their sleeves up, join in and help make things happen. If it sounds like a match and you have most - although not all - of the skills and experience listed, we welcome your application.


If you would like to request reasonable adjustments or accommodations to assist your participation in the hiring process and, or in the advertised position, please inform the appropriate Talent Acquisition Partner for the role once they have been in touch. Your request will be reviewed and considered in confidence. At Informa, you'll find inclusive experiences and environments where all perspectives and backgrounds are welcomed. As part of this approach and our diversity and inclusion commitments, we are also formally an Equal Opportunities Employer. This means we base decisions on relevant qualifications and merit and do not discriminate on the basis of key characteristics and statuses, including all of those protected by law. Ask us or see our website for full information.