Job Description

Description

.

No day will be the same - here are some of the highlights

Are you an organised, ambitious Project Administrator with a passion for excellent customer service? Join our leading Solar PV company in Lincoln to ensure seamless solar installations by expertly managing client communications, logistics, and administrative tasks, making a real impact in the renewable energy sector.

Responsibilities:

Customer Communication:Provide timely project updates and respond to client inquiries via phone and email. Manage post-installation support to ensure customer satisfaction.
Invoice Management:Assist with timely invoice issuance and follow-up to ensure prompt payments.
Logistics Support:Coordinate scaffolding scheduling for installations. Prepare and submit DNO applications for projects.
Administrative Support:Manage project documentation and schedules, ensuring accuracy and timely communication of delays. Prepare and issue project handover packs with certifications.
Customer Service Excellence:Deliver exceptional customer service, resolving issues efficiently and collaboratively.

What you'll need to succeed

You'll be an exceptional communicator with strong organizational and time-management skills, proficient in Microsoft Office. We're looking for a proactive and professional individual who handles customer service confidently, possesses excellent attention to detail, can multitask effectively, and thrives with a collaborative mindset.

Essentials:

Previous experience in customer service or administrative roles.

Exceptional communication skills

, both written and verbal, for effective client and colleague engagement.

Strong organizational and time-management abilities

to manage priorities and meet deadlines.

Proficiency in Microsoft Office Suite

(Word, Excel, Outlook).

Excellent attention to detail

and the ability to multitask effectively.

A collaborative mindset,

thriving both independently and as part of a dynamic team.

Benefits you can rely on

Pension Scheme:

Our pension scheme is designed to help support and secure your future, giving you peace of mind for what's ahead.

Generous Holiday Allowance:

Enjoy 25 days of annual leave, plus bank holidays, and an extra day off to celebrate your birthday!

This is an on-site role at our Lincoln office. Please apply only if you're able to commute to our Lincoln office daily.

About Amelio

Part of the Good Energy family, Amelio was established in 2010, Amelio Solar Energy has installed over 20MWp of Solar PV. It has supported local homeowners, regional and national commercial and public sector organisations across the UK on their journey to optimum energy efficiency.

From its Lincolnshire base, Amelio Solar Energy is an award-winning business. Its expertise is in providing professional advice on the use of Solar PV and battery storage and using its own expert installation teams to deliver high quality systems.

Its passionate team helps commercial, public sector and homeowner clients embrace sustainable energy, reduce reliance on grid electricity and enjoy energy savings.

Our Commitment

We're a Committed Member of Inclusive Employers and value people's differences - we recognize the strength that they give us. We work hard to be a supportive community where everyone has equal opportunities and we encourage applications from people irrespective of background, circumstances, age, disability, ethnicity, religion or belief, gender identity or sexual orientation.

About Amelio

Amelio

Part of the Good Energy family, Amelio was established in 2010, Amelio Solar Energy has installed over 20MWp of Solar PV. It has supported local homeowners, regional and national commercial and public sector organisations across the UK on their journey to optimum energy efficiency.

From its Lincolnshire base, Amelio Solar Energy is an award-winning business. Its expertise is in providing professional advice on the use of Solar PV and battery storage and using its own expert installation teams to deliver high quality systems.

Its passionate team helps commercial, public sector and homeowner clients embrace sustainable energy, reduce reliance on grid electricity and enjoy energy savings.

Good Energy

We provide

100% renewable electricity

bought directly from our community of 2000 independent renewable generators. We install

heat pumps

, an essential tool for getting homes off gas. We support customers to generate and store their own power, by installing

solar panels

and

battery storage

. We also develop

innovative tariffs

to pay small generators fairly for what they export; and to get households involved in balancing the grid too.

If you're ready to make combatting the climate crisis your job, and believe in our values of being, fair, straightforward, focused, and inclusive; then we want to hear from you. Let's power a cleaner, greener future together.

Find out more about what makes us different

here

.