Job Description

12 Month Fixed Term Project and Administration Officer

Designation

: Town Clerks Office

Grade

: 30,559 (SCP 18)

Hours

: 37.5 hours per week. Working pattern to be agreed. Some evening and weekend working may be required.

Location

: All Council locations as required

Job Purpose

: Support in the delivery of a range of council projects and functions, across all service areas of the council.

Line Manager

: Town Clerk

Responsible for

: No supervisory responsibilities

Key duties:

To support in the delivery of the Councils projects and key corporate priorities. Playing part in the achievement of operational and strategic goals of the organisation.

To support in the administrative functions of the council, including customer services via face to face, telephony and email engagement with our customers.

To support in the communications functions of the council via web, social media, marketing and consultation functions. Promoting and developing the Council's image.

To support the Councils Responsible Financial Officer in the financial administration of the council. Preparing invoices, purchase orders, ledgers and forecasts.

Support all officers in the preparation of governance reporting and project management.

To be proactive in the application of service improvements or recommendations.

To work collaboratively with our Councillors, customers, contractors and partners.

To deal with the general public in a courteous and sympathetic manner.

Skills Knowledge and Experience

:

Extensive previous administration experience

Ability to prioritise and manage own work

Computer Literate (Excellent working knowledge of Microsoft Office)

Excellent interpersonal and communication skills

Good problem solving and persuasive skills

Good report writing skills

Good general knowledge of Council services and functions

Ability to respect and retain confidence

Full Driving Licence desirable

Complexity & Creativity

:

To assist in identifying and fixing /resolving any day to day issues or challenges that arise

Ability to respond politely to enquiries and report to the Town Clerk as required.

Being innovative in their thinking in the delivery of services and wider benefits to the Council and their stakeholders.

Judgment and decisions:

Be able to act on own initiative to resolve day to day issues

Being politically aware when dealing with all key stakeholders, including Members.

Contacts

: Town Clerk, All Council Staff, Councillors, Contractors, Members of the public, Stakeholders.

General:

To be compliant with Information Governance and Data Protection requirements.

To comply with the Council's Health and Safety at Work policies and Safeguarding Duties.

To be committed to the Council's Equal Opportunities Policy and to ensure equality of opportunity in service delivery.

Work outside of normal hours where necessary

Any other duties as so determined by the Town Clerk or nominated senior officer.

Job Type: Full-time

Pay: Up to 30,555.00 per year

Schedule:

Monday to Friday
Work Location: In person