Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
We have an opening for an experienced, effective and dynamic project and change manger to join our project teams delivering large, complex and multi-year transformational change projects ranging from new Technology/ System implementations through to Organizational change projects.
We're looking for someone who has the experience and skills to operate across all 4 of the program disciplines: Change Management, Communications, Training and Project Management. It' s critical you have the flexibility to work and deliver between these disciplines in order to be successful in the role. Financial acumen is also beneficial for building business cases required for our projects.
Core Experience:
Significant experience delivering complex change initiatives globally
Not only deliver strategic change management approaches, but also be pragmatic in your approach and deliver operationally for the project too
Experience in leading change management for new system implementations, organisational design changes and participating in projects across all HR CoE disciplines
Responsibilities:
1. Change Management
Develop overall change management plan and approach
Lead & execute on all change management efforts for the project & support transition to BAU at the conclusion of project
Develop impact analysis for project changes in process, system, roles, behaviors, skills: Utilise content to inform detailed communication and engagement plans
Define and assess key stakeholders, and create and execute stakeholder plan to actively engage key supporters and resisters
Support planning and execution of adoption and sustainability plan to include measures of success
Consolidate change risks across all workstreams and escalate to Program Sponsor and/or Program Manager as appropriate
Consult and coach project teams in change management, sharing best practices and methodology used
Identify and manage anticipated and persistent resistance
Document and communicate overall program change management status and risks on agreed upon cadence
Coaching project teams on change management and supporting on guidance for ad hoc projects as needed
2. Project management
Project intake, scoping and business case creation
Project Timeline, project plan creation and tracking
Development of Project Governance
Project meeting management and action tracking
Project documentation, maintenance and reporting
Risk/Issue/ Decision identification and mitigation
3. Communications
Develop communications and engagement plans for the project
Partner with the communication lead to support planning and execution of communication plans
Provide guidance to project Communications on best implementation/engagement approach
Supporting on the creation of collateral to be used with employees
4. Training
Develop training approach & documents where needed.
Support training efforts through providing input, document requirements and support/feed into delivery of training
Create training collateral where required in collaboration with L&D teams
Evaluate user readiness for project implementation
Location:
On-site -London, GBR
If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table! If you require any changes to the application process, please email EMEATA@jll.com or call +
44
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20 7493 4933
to contact one of our team members to discuss how to best support you throughout the process. Please note, the contact details provided are to discuss or request for adjustments to be made to the hiring process. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.
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