Job Description

Project Coordinator

Location:

Hybrid - Expectation to work from our Cardiff office twice per week and conduct site visits as needed, in line with operational delivery requirements

Salary:

26,250 per annum (full-time)

Contract:

Permanent, full-time. Flexible hours and working patterns available - we're happy to explore arrangements that support childcare, work-life balance, or other commitments.

About Us

At Sero, we're on a mission to make zero carbon housing a reality. Our work with housing providers, residents, and industry partners is all about transforming homes and communities for a more sustainable future.

About the Role

This is a hands-on and purposeful role, supporting the delivery of Medium Term Retrofit Plans that meet the PAS 2035 standard, and go beyond it.



As a Project Coordinator, you'll sit at the intersection of technical compliance and practical delivery. That means supporting our Retrofit Coordinators with project planning, data analysis, documentation, and collaboration with technical colleagues. From reviewing property surveys and producing detailed plans, to spotting gaps and proposing improvements, you'll play a vital role in enabling retrofit to happen at scale and to a high standard.



If you're someone who enjoys bringing structure to complexity, has a keen eye for detail, and is passionate about decarbonising homes, we'd love to hear from you.

How You'll Help

Your work will be varied and important to the success of our retrofit delivery. You'll be responsible for things like:


Supporting the Retrofit Coordinator to deliver projects in line with PAS 2035 Liaising with colleagues to prioritise homes for improvement planning Producing detailed write-ups that explain measure order, assumptions, caveats, and sequencing rationale Filling data gaps using reliable online sources and SAP methodology Creating and maintaining Medium Term Improvement Plans using our internal software Uploading project data to the TrustMark Data Warehouse Reviewing documentation for accuracy, compliance, and quality assurance Collaborating with technical experts to overcome property-specific challenges Tracking KPIs and delivery metrics to support planning and performance Staying informed on updates to SAP and PAS 2035, and what these mean in practice Suggesting ways we can improve our processes for scale and consistency

What You'll Bring

We're looking for someone who's confident working with data and documentation, understands the world of retrofit or low-carbon projects, and enjoys finding practical solutions to complex challenges.

You'll likely have:

Experience supporting retrofit, energy efficiency, or low carbon projects A good understanding of PAS 2035 and its documentation requirements Familiarity with interpreting survey outputs and applying SAP methodology Experience supporting technical teams in construction, energy, or housing A structured, analytical mindset with great attention to detail Intermediate Excel skills (including pivot tables, lookups, and charts) A clear and confident communication style Experience in project coordination or administration within a regulated environment A collaborative approach and interest in sustainability and innovation




And if you're willing to train as a Domestic Energy Assessor, that's even better - we'll support you with that too.

More Information

Diversity:

We actively welcome applicants from all backgrounds and identities. If you need any adjustments to the application or interview process, please let us know - we're happy to help.

Working Hours:

Full-time at Sero means 37.5 hours per week, Monday to Friday, worked flexibly between 7am and 7pm. If part-time works better for you, let's talk - we care more about outcomes than set schedules.

Location:

You'll need to be available to work from our Cardiff office twice a week and conduct in-person site visits as required. Outside of those, you're free to work flexibly from wherever works best.

Perks:

27 days annual leave (plus bank holidays), rising to 28 after 3 years Paid 4-week sabbatical after 5 years of service Private healthcare with Bupa (with optional family cover at reduced rates) Pension scheme: 6% employer contribution with 3% from you Income protection - 75% salary cover for up to 5 years for long-term illness Share option scheme after 12 months Help@Hand EAP with 24/7 GP access and wellbeing support Generous family-friendly policies Dog-friendly office Bike2Work scheme 16 hours of paid volunteering time annually Fully stocked office kitchen and FOR Cardiff membership for local discounts Weekly protected learning time and support for your development

And of course -- you'll be doing all this while helping save the planet.

Interested? Ready to make a difference?

We'd love to hear from you. Send us your CV and a short cover letter telling us why you'd be a great fit for Sero.