Hybrid - Expectation to work from our Cardiff office twice per week, with occasional site visits as required
Salary:
Up to 28,000 per annum (full-time)
Contract:
Permanent, full-time. Flexible hours and working patterns available - we're happy to explore arrangements that support childcare, work-life balance, or other commitments.
About Us
At Sero, we're working to make zero carbon homes a reality. We support housing providers, residents, and industry partners in delivering retrofit projects that are sustainable, scalable, and genuinely impactful.
About the Role
We're looking for a qualified DEA to join our Retrofit Coordination team as a Project Coordinator. In this role, you'll help deliver Medium Term Retrofit Plans (MTRPs) that meet the PAS 2035 standard - and support our wider mission to decarbonise homes at scale.
Your work will combine technical accuracy with project coordination, helping ensure every plan is clear, compliant, and tailored to each home. You'll collaborate closely with Retrofit Coordinators and technical colleagues to produce high-quality documentation and guide projects from assessment through to delivery.
If you're detail-oriented, analytical, and passionate about sustainability, this could be a great fit.
How You'll Help
You'll play a key part in ensuring retrofit projects meet the highest standards. That includes:
Supporting delivery of PAS 2035-compliant projects
Reviewing technical surveys and retrofit assessments for accuracy and completeness
Filling in survey data gaps using SAP-compliant assumptions or online sources
Producing clear, logical technical write-ups, covering:
+ Recommended measure order
+ Sequencing logic
+ Assumptions and caveats
+ Remedial works
+ Condition issues and retrofit history Creating and maintaining MTRPs using internal tools
Revising plans in response to feedback or updated guidance
Collaborating with technical colleagues to resolve complex property issues
Uploading project data to the TrustMark Data Warehouse
Reviewing post-installation documentation for technical accuracy
Tracking delivery KPIs to support planning and performance
Supporting on-site inspections where needed
Staying informed on changes to PAS 2035 and SAP standards
Identifying and suggesting process improvements for plan creation
What You'll Bring
We're after someone with strong technical knowledge, a methodical mindset, and a clear commitment to high-quality work.
You'll likely have:
Qualification as a Domestic Energy Assessor (DEA), or equivalent experience in retrofit or energy efficiency
A solid understanding of PAS 2035 and how it applies to retrofit projects
Experience working with housing stock data and condition issues
Confidence using Excel at an intermediate level (including pivot tables, charts, lookups, Power Query)
Experience producing and reviewing technical reports
Familiarity with SAP methodology and the TrustMark framework (desirable)
A full UK driving licence
You'll thrive in this role if you:
Enjoy working independently and as part of a team
Are comfortable analysing technical information and drawing clear conclusions
Can manage your own workload and meet delivery targets
Have excellent attention to detail and a proactive mindset
Are passionate about environmental impact and want to help shape a low-carbon future
More Information
Diversity:
We actively welcome applicants from all backgrounds and identities. If you need any adjustments to the application or interview process, please let us know - we're happy to help.
Working Hours:
Full-time at Sero means 37.5 hours per week, Monday to Friday, worked flexibly between 7am and 7pm. If part-time works better for you, let's talk - we care more about outcomes than set schedules.
Location:
You'll need to work from our Cardiff office twice a week and attend site visits as needed. The rest of the time, you can work flexibly from wherever suits you best.
Perks:
27 days annual leave (plus bank holidays), rising to 28 after 3 years
Paid 4-week sabbatical after 5 years of service
Private healthcare with Bupa (with optional family cover at reduced rates)
Pension scheme: 6% employer contribution with 3% from you
Income protection - 75% salary cover for up to 5 years for long-term illness
Share option scheme after 12 months
Help@Hand EAP with 24/7 GP access and wellbeing support
Generous family-friendly policies
Dog-friendly office
Bike2Work scheme
16 hours of paid volunteering time annually
Fully stocked office kitchen and FOR Cardiff membership for local discounts
Weekly protected learning time and support for your development
And of course -- you'll be doing all this while helping save the planet.
Ready to apply?
If this sounds like the right role for you, send us your CV along with a short cover letter explaining why you'd be a great fit for Sero.
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