Job Description

Vacancy No

VN2458

Location City

Multiple (Non-London)

Location Country

United Kingdom

Job Title:

Project Coordinator

Reports to:

Ad Tech Leader

Department:

Ad Tech Team, Sales Ops, 4 Sales

Employment Status:

6 month FTC

Location:

Manchester/Leeds

Level:

P2 - Project / Programme Management:

DEPARTMENT DESCRIPTION

The Sales Operations Team is tasked with optimising revenue generation across all viewing delivery methods within Channel 4's Sales portfolio.



The team is required to provide high levels of service to Sales and customers, as well as develop and implement new methods for creating value through systems, working practices, and trading opportunities.



The Ad Tech Team is one of the Teams within Sales Operations and is responsible for the management and delivery of the Ad Systems and technical deployments across our Linear and VOD portfolio of products. The Team works closely with a wide variety of stakeholders: they represent Sales by providing requirements and priorities downstream to Technology teams such as C4 Tech, C4 Streaming Product and third-party tech vendors. They also work upstream with C4 Sales teams and external Customers, ensuring that we optimise and offer best in class tools and systems.



The Team consists of Product Owners and Product Specialists who are managed by Product Owner Leads. They each have specialist skills and are organised around the main technology functions; core systems, VOD and AI/Low Code. Despite working relatively autonomously with separate skillsets, the Team come together and often have overlapping projects that require coordination and structured approach to delivery. The Project Co-ordinator role will assist everyone in the Team with this; ensuring that Product Specialists and Owners have their central tracking and documentation up to date, providing summaries for the Product Owner Leads for day to day oversight, and also in formats that support the Ad Tech Leader to have a holistic view on the Team's delivery.

JOB PURPOSE

Channel 4 became the first broadcaster in Europe to launch a catch-up VOD service in 2006. After significant success, C4 Sales now requires the growth of the product and platform offering to enable the continued expectations of our partners and customers to be fulfilled. Our digital growth is now a firm target within our business strategy, We achieved our target to have digital revenue account for 30% by 2025 and we see that growing. This role supports the Ad Tech Team who are responsible for technical ad integrations across our diverse platform set ups, and the delivery of effective systems and processes in C4 Sales.



The role will require working closely with many of the Product Owners and Specialists within the Ad Tech team, assisting with coordination and administration by maintaining documentation on project delivery timelines, stakeholders and milestones, ensuring that these are updated as the projects progress. This, in turn will help projects deliver faster and more easily, by constructively ensuring that the Team have up-to-date milestones, and enable them to clearly highlight where their priorities should be set and address blockers. A particular focus will be on ensuring projects being worked out are those that have been outlined as our priorities, so the team is using their resources effectively and aligning to goals for digital transformation and increased revenue as part of the strategy.



Documentation of projects will be key to analysing blockers for the team, release velocity and resource capacity. The use of Monday.com as a project management tool to capture projects will be essential. The role will collate analysis of project progress - highlighting the key risks especially dependencies on other teams that may impact multiple projects, and communicate these to the Ad Tech Leader as required. This can be translated into documentation of the higher level roadmap, and form the basis of communication to stakeholders within Technology, Sales and potentially externally.



Measured by:
Maintenance of Project Management Systems such as Monday.com. Supporting Ad Tech team with administrative tasks and documentation on their project progress. Triage of issues requiring resolution or escalating ie chasing agreed actions from stakeholders or highlighting larger blockers/inaction to the Ad tech Leader. Understanding of business priorities and project relevance. Monthly communication of Ad Tech Roadmap and Project progress to wider Sales teams. Ability to communicate holistic blockers affecting the Team to Ad tech Leader.

KEY RESPONSIBILITIES

Project Management via Monday.com for all Ad Tech projects. Aligning Ad tech projects to strategic goals, for both communication and prioritisation purposes. Drive the release of monthly communication on latest Tech updates to Sales and other stakeholders such as Technology and Product. Collate analysis of Project delivery each quarter to support Quarterly Team discussions on learnings and areas of the Roadmap to focus on. Capture minutes and actions for large scale project meetings, ensuring they are kept on track at their relevant meeting cadence. Working closely with Product Owners and Specialists to ensure adequate documentation of project progress - status updates, blockers, slippage, risks and dependencies. Monitors and identifies trends with risks or blockers to project success, highlighting to the Ad Tech Leader. Providing Ad Tech Leader with insights on overarching team project progress. Ensure feedback when risks or blockers are mitigated to enable projects to progress. Analysis of release velocity and capacity management for team. Support communication plan for individual projects alongside broader monthly Roadmap updates to Sales and other stakeholders to keep them informed. Encourage Product Owners and Specialists to use structure project planning methodology, including deliverables, release cadence, risks and blockers. Support stakeholder management efforts and capture progress with change management techniques. Ensure updates from team feed into wider PM tools and Business governance.

JOB FACTORS

Technical & Professional Skills
Knowledge of project management tools and techniques - JIRA is beneficial. Qualifications or working towards: PMP, PRINCE2, ScrumMaster, Agile PM. Experience of working within a structured project management framework either Agile or Waterfall or Hybrid based. Experience managing end to end high complexity business change projects. Experience managing multiple concurrent projects of varying size and complexity.

Communication Skills
Facilitation skills when bringing multiple people working on a project together.

IT Skills
Ability to use online tools such as Monday.com, Microsoft Planner, Trello to manage workloads and tasks Ability to identify and utilise AI tools to help with tasks.

Personal Profile
Aligned to the C4 values and remit. Present a professional image in words, manner, tone and style. Solve own problems without being asked. Have a right first-time attitude and learns from mistakes. Able to judge when things need to be escalated. Strive to do the "right thing", not just the "easy thing". Is courageous and decisive, prioritises effectively, maintains a clear focus and sees action through to delivery. Is energetic, determined, positive, goal focussed and consistent - even under pressure. Be used to working in a changing and challenging environment, able to effectively deal with changing priorities or obstacles and to provide alternative options or solutions.

ESSENTIAL EXPERIENCE & SKILLS

Knowledge of project management tools and techniques - Monday.com essential. Excellent communication - the ability to communicate to a variety of audiences such as highly Technical Developers as well as Sales people, across business functions and levels, tailoring messages appropriately. Excellent analytical and organisational skills, able to process and present information in a structured format and in a clear unambiguous way Ability to appreciate technical projects and establish tangible actions or points requiring escalation. Advanced level Microsoft Office Skills in particular MS Excel. Hands on, pragmatic and delivery focused. Have drive and passion (for success and quality). Builds trust and demonstrates integrity in all circumstances.

Basic salary per annum starting from

35,000.00

Application questions to complete

Please remember to complete the additional application questions by uploading a Word or PDF attachment. These questions really help us get to know you better and we won't be able to consider your application without them.

Please outline how you meet the 'Essential Experience & Skills' outlined in the (Max 500 words)

Benefits

There are a million reasons why it's great to work at Channel 4, here are just a few of the perks for you;




- Private medical insurance


- Free Virtual GP access for employees


- Free Female Health hormone test each year


- Free Tastecard membership


- Financial guidance 1-2-1's available each quarter


- Discounted Gym memberships


- Pension


- Life Assurance


- Income Protection


- Holiday Purchase

Hybrid working

From September 2023, C4 has operated a 60/40 working pattern, equating to three office days per week.


Having everyone in the office three days a week gives us more opportunity to build our high performing, inclusive culture; to collaborate and to learn and share with each other, as well as helping to coordinate a regular pattern of home and office working days. Employees then have the flexibility to decide where they spend the rest of the working week. All our offices are open five days a week.

Applications Close Date

04 Aug 2025

Equal Opportunities

Channel 4's purpose is to create change through entertainment; by representing unheard voices, challenging with purpose and delivering content which reflects the diversity of different communities across the UK.




We are only able to deliver on this remit by having a workforce rich in diversity of thought, background and lived experience. As an employer we encourage applications from candidates from all backgrounds and do not discriminate based on disability, age, gender reassignment, gender expression, criminal history, length of time spent unemployed, marriage or civil partnership status, national origin, pregnancy and maternity status, race, religion or belief, sex, and sexual orientation.




Disability Confident Scheme:


Channel 4 is a member of the Business Disability Forum (BDF) and has also maintained the highest level of the Department of Work and Pension's Disability Confident scheme - Level 3: Leader. Under the Disability Confident Scheme, we aim to offer an interview to all candidates who have a neurodiverse condition, impairment or long-term condition and who meet the essential criteria for an advertised job. If you wish your application to be considered under the Disability Confident Scheme, please select yes when completing the application questions. For more information, please visit the Disability Confident Campaign website.




For our roles and schemes that receive a high volume of applications it may not be possible to provide an interview to all applicants who meet the essential criteria and in this situation we can only select applications that best meet the skills needed for the role.




Care Leaver Friendly Employer:


Channel 4 is a Care Leaver Friendly Employer. By signing the Care Leaver Friendly Employer Charter and adopting its principles, we are supporting an immensely talented yet often under-served and under-represented community of young people/ adults. We commit to offering an interview (and constructive feedback) to applicants who identify as care experienced and meet the essential criteria for the role as outlined on the job description. Applicants should indicate if they wish to apply under our Care Leaver Scheme by selecting the option on the application form.




For our roles and schemes that receive a high volume of applications it may not be possible to provide an interview to all applicants who meet the essential criteria and in this situation we can only select applications that best meet the skills needed for the role.




Workplace Adjustments:


We are committed to providing disabled applicants a level playing field when applying for a job and support whilst employed to perform to the best of their ability and develop their careers. If you have a neurodiverse condition, impairment or long-term condition and require any adjustments, additional support or alternative arrangements during the recruitment and wish to discuss this confidentially, please let us know via the following e-mail recruitment@channel4.co.uk