Job Description

This new position is based in Warrenpoint, County Down, Northern Ireland it is an exciting opportunity to join our existing team as a Projects Coordinator. The successful candidate will be responsible for coordination and management of all planned preventative maintenance tasks. This includes organisation and prioritisation of work schedules, administration, and updates to the asset database, working with subcontractors, site teams and management team to ensure works are scheduled, completed and updated in line with the business requirements. Further duties include assisting the Helpdesk Coordinators with any general administration tasks and providing Helpdesk cover for planned or unplanned absences. This role will be 5 days a week 9am-5pm.

About The Role

Be responsible for the co-ordination of all planned services within remit, detailed planning of work with project, commercial and other service delivery teams. Accurately record and maintain all information necessary to give accurate planning schedules, resolving client, operational and commercial queries relating to planned maintenance.


Develop and maintain a good understanding of the CAFM system, the facilities management services provided to customers, and all relevant process and procedures to keep all PPM data up to date, this includes adding/amending assets, resources, and schedules.


Support the delivery of periodic meetings with the team and client.
Uphold Data Protection Policies General office duties

Requirements:


Excellent administration skills Highly organised with attention to detail Able to work on own initiative and manage own workload Excellent communication and interpersonal skills Team player

Health & Safety:

Adhere to all health & safety regulations and company policy at all times. Report any accidents or issues regarding health & safety appropriately. Ensure all Risk Assessments & safe systems of work are read, understood, signed and followed. Observe & follow all manual handling practices.

In addition,

the role may require the successful candidate to undertake work specific training on the job or externally.

Required Criteria

Grade C or above in English and Maths at GCSE Level (Higher and Further education desirable) Computer literate, particularly with knowledge of Word and Excel Administration qualification or demonstrable 5 years' experience required Excellent demonstrable customer service Experience of dealing with the general public in a professional manner Demonstrable experience of working within a performance driven environment and to tight deadlines ensuring KPI's are delivered

Desired Criteria

Higher and Further education qualifications

Skills Needed

Answering Customer Questions, Customer Service Telephony, Managing a Client Engagement, Data Entry and Basic Computer Skills, Ability to Identify and Anticipate needs

About The Company

Connect - Transform - Sustain


CTS is an award-winning, industry leading facilities management company. Originally a building company, CTS has expanded into heating installation and has further diversified into building maintenance and property development. This has extended the company's reach to over 30,000 properties (and rising), across the island of Ireland. CTS prides itself on exceeding client's expectations and making sure that the client is satisfied with all aspects of work.


We offer full service maintenance contracts to a variety of clients ranging from homes through to education, healthcare, blue light services and other public sector clients. Our senior management team have over 150 years experience in maintenance and construction.


CTS offers works from Waterford to Derry-Londonderry covering Irelands two largest cities of Dublin and Belfast.

Company Culture

Energy & Compliance Services


From all sources of domestic and commercial heating appliances that we service and maintain, we also offer a full install and commission package.


Property Services


Our Property Services team delivers building maintenance for small, medium and large-scale developments, delivering all trades response and preventative maintenance packages to clients in a wide range of general and specialised works including plumbing, heating, flooring, fit out, renovation and insulation.


Development


We provide new build development of residential and commercial property schemes with a portfolio that stretches across the island of Ireland, including land acquisition and the build out of social housing projects right through to commercial premises.

Company Benefits

Vacation, Paid time off, Retirement plan and/or pension, Employee development programs, Opportunity to travel, Free parking, Open office, Competitive salary, On the job learning

Salary

Not disclosed