The Project Coordinator will work within the Design department, reporting to the Design Manager.
Grant engineering participate in several, government backed schemes in partnership with third party providers, giving homeowners support when installing a sustainable heating system. The role is varied, ranging from dealing with applications from installers, managing information requests from our external sales team and our service providing partners. On occasion you will be required to produce heat loss calculations and quotations as part of these initiatives.
You will work as part of a team of designers and will be required to provide support to the wider team when necessary, covering for holiday and sickness absence.
Main Duties:
Familiarise with Grant schemes and regularly check for updates on government websites
Study scheme guidelines, official documentation, terms and conditions
Contacting scheme administrators for clarification on rules, attending webinars or briefings on upcoming changes
Explaining scheme rules to customers / installers
Receiving and logging phone and email requests from external sales
Ensuring each request includes essential details: property size, insulation, window types, usage, etc.
Prioritising urgent or time sensitive requests.
Managing expectations on turnaround for reports
Skills / Experience Required:
Excellent attention to detail
Ability to work independently and as a team member
Willingness to learn new skills
Excellent communication skills
Excellent numeracy and literacy skills
Experience on working in busy and varied role
Ability to keep calm when under pressure
* Good problem solver, self-managed and confident communicator
MNCJobs.co.uk will not be responsible for any payment made to a third-party. All Terms of Use are applicable.