Job Description

Company: B.I. (Europe) Limited

Job Title:

Project Coordinator - White Label / Custom Solutions

Location: Loughborough

What's in it for me?

Joining us means we're committing to your future career. We believe in supporting our people's skills and developing internally. We will offer you:

Competitive Salary

32 days holiday including Bank Holidays

Continuous training provided using world class manufacturing tools and equipment.

Fun, friendly and supportive working environment

Full time and permanent Role

Set working hours.

Free onsite parking, excellent transport links to the City Centre, Leicester, Nottingham, and Derby

Who are we?

B.I Europe's global reputation extends over 40 years where we have been designing, developing, and producing Harrisons Sauces to a wide range of market sectors. Working closely with some of the world's leading markets including transport, retail, and food service we enable the manufacture of better products.

Our offices are based in Loughborough, in the heart of the UK with easy access to Leicester, Derby and Nottingham. We have 95 employees and are growing rapidly!

More than half of our multicultural team have been with us for more than 7 years. Our goal is to work together, keep the lines running and being proud of the high-quality products we produce. We have fun, support each other, and work hard.

We are the holder of the globally recognised BRC Certificate (Higher) for food safety and product quality.

Position Summary

We are seeking a highly organised and customer-focused Project Coordinator - White Label / Custom Solutions to oversee and coordinate all projects for our white label customers. You will act as the central point of contact between the client and internal teams, ensuring that every project moves smoothly from concept to delivery. This role requires excellent communication, attention to detail, and a proactive approach to meeting deadlines and exceeding customer expectations.

Main Duties/Responsibilities

Manage and coordinate all white label projects from initial brief through to final delivery.

Work closely with customers to fully understand their requirements, brand guidelines, and deadlines.

Liaise with internal departments (production, quality, logistics, R&D) to ensure projects are executed effectively and on time.

Ensuring that orders placed are followed through the process, and delivered on time to customers

Maintain clear project timelines, tracking milestones and progress across multiple teams.

Act as the customer advocate within the business, ensuring deliverables meet agreed quality and brand standards.

Proactively communicate with customers to provide updates, address queries, and manage expectations.

Identify and resolve any project risks or delays to maintain on-time delivery.

Maintain accurate records, documentation, and project notes in all internal systems.

Monitor and review processes to identify improvements for future projects.

Ensure compliance with company policies, procedures, and industry standards.

Required Essential Skills and Qualification

Previous experience in a similar project management or account coordination role.

Strong background in managing multiple projects with overlapping deadlines.

3+ years' experience working with clients in manufacturing, FMCG, or food production sectors.

Excellent communication skills, both written and verbal.

Strong organisational and time-management skills.

High attention to detail with a commitment to quality.

Required Personal Attributes

Target driven. Ability to build great rapport with clients. Eagerness to develop both professionally and personally.
Good communication skills, both written and verbal

Great attention to detail

Quick learner with the ability to follow continuous training.

Reliable, flexible and a positive can-do attitude.

Team player but also able to work on their own initiative.

Company/industry perspective: knowledge of company and food industry, acts as an ambassador would be a bonus
This job description defines the overall purpose of the job, the key tasks and end results required to fulfil the purpose of the role. This job description is subject to periodic revision and not limited to the duties above.

We hope to respond to all applicants, however due to the large volume of applications we receive we will only contact you should you be successful for an interview.

Job Types: Full-time, Permanent

Pay: 32,000.00-35,000.00 per year

Benefits:

Company events Company pension On-site parking
Ability to commute/relocate:

Loughborough LE11 5JF: reliably commute or plan to relocate before starting work (required)
Experience:

Project coordination: 1 year (required)
Language:

English (required)
Work authorisation:

United Kingdom (required)
Work Location: In person