Job Description

We are looking for a motivated Clinical Informatics Project Support Officer to help drive digital transformation and improve patient care. Working within our clinical informatics team, you'll provide project support to ensure that digital health initiatives are delivered on time, to a high standard, and aligned with clinical needs.

Key responsibilities include:

Coordinating project activities, meetings, and documentation. Supporting requirements gathering and process mapping with clinical teams. Tracking progress, risks, and issues, and preparing reports and presentations. Engaging with stakeholders across clinical, operational, and IT teams.

About you:

You will bring excellent organisational and communication skills, with experience in project support, administration, or coordination. Confidence using Microsoft Office and working with multiple stakeholders is essential. Experience in healthcare, IT, or digital projects is desirable, but not required if you have a passion for improving healthcare through technology.

We offer:

A collaborative and supportive environment, flexible working options, and professional development opportunities in clinical informatics.



To work within the Clinical Informatics team to support the delivery of Clinical Projects in line with Project Governance requirements and support the Programme Manager in monitoring and reporting on all aspects of Governance and Assurance related to the delivery of Digital across the Royal Surrey County Hospital NHS Foundation Trust. The primary purpose of the role is to support the day to day business running of administrative, governance and control function of the Clinical Informatics department, through monitoring and reporting on all aspects of the Digital Function.



Royal Surrey is a compassionate and collaborative acute and community Trust. Recognising that our 5000 colleagues are our greatest strength, we offer a comprehensive health and wellbeing program along with a commitment to developing and advancing your career. Our diverse and welcoming Royal Surrey family will ensure you that you feel valued from your initial interview through your entire tenure.



We are clinically led and provide joined up care by bridging the gap between hospital and community services alongside regional specialist cancer care. Our main acute hospital site is in Guildford with community hospital sites at Milford, Haslemere and Cranleigh. We provide adult community health services in homes across Guildford and Waverley.



The Care Quality Commission (CQC) have given us an overall rating of Outstanding.



Royal Surrey has a strong reputation and history to build on. We are proud of our achievements and we are investing in our colleagues through our commitment to supporting professional development as well as investing more than 45 million in our physical environment and new equipment in the next few years. There has never been a better time to join us.



Although it isn't the Trusts normal practice, adverts may close early, so you are encouraged to submit an application as soon as possible.



A video about the Royal Surrey - https://www.youtube.com/watch?v=R96pMboIYdo



The post holder will work with the Clinical Informatics Department and the wider Trust, to provide support for the delivery of Projects and provide support in ensuring process and procedures are adhered for all aspects of the Clinical Informatics Function. It is expected that the post holder will be a central point of contact to provide information regarding the planning and progress of Clinical Informatics Projects, and projects where Clinical Informatics are providing support to the Trust's wider Transformation Programme. The post holder will work with Project Managers to plan, schedule and agree technical and service changes which are required as part of a project, ensuring each change follows the Clinical Informatics Department's Change Advisory process.



The post holder will provide and produce reports against all elements of the Governance and Assurance processes within the Clinical Informatics Department and undertake or participate in the presentations as and when required. In conjunction with the production of Governance and Assurance reports, the post holder will work with the CCIO/CNIO and their team to support Communication for the entire Trust, providing information on Projects, Service Performance and potential planned Service outages.