Job Description

Join Nationwide's mission to protect members' money and data whilst delivering enterprise security capabilities that truly make a difference.

We are looking to recruit a Project Manager (Delivery Manager) for our Security & Resilience Integration team within Change Delivery & Performance (CD&P).


This role has 3 main areas of focus and responsibility: resourcing for delivery, enabling delivery, and the delivery of initiatives.


A Delivery Manager is responsible for the day-to-day management of small or medium size change initiatives through the lifecycle from inception to closedown - this will involve scoping, planning, managing, estimating and delivering change initiatives.


Nationwide Technology is part of the Resilience & Agility Community and brings together a single, end-to-end technology team to truly integrate the design and build of technology services, to power the society. Under the leadership of the Chief Information Officer (CIO) and the Senior Leadership Team (SLT), Nationwide Technology provides technology change and run services for the Society, supporting Missions and Communities to deliver greater value to our customers and members.


CD&P is established within Nationwide Technology under the Chief Performance Officer, who is part of the SLT.


The role that we're recruiting for is within Security Transformation working on the Cyber Security portfolio of changes that serve to protect members' money and data. We aim to deliver enterprise security capabilities that protect Nationwide, our Members' and colleagues' assets, provision legendary security services and enable the Society to operate safely and securely.


This role would ideally suit a colleague with an interest in or experience of working in Cyber Security or alternatively an existing delivery manager that has supported networks, systems and platforms through delivery of change and enhancement to maximise our security controls frameworks.


We'll ideally need you to be an experienced change professional, with a proven history of delivering complex change. You'll have experience of delivering change to both the technology landscape and business practices to ensure initiatives fully realise their benefits.


We are happy to consider flexible working approaches to help you perform at your best.


At Nationwide we offer hybrid working wherever possible. More rewarding relationships are supported through our hybrid approach, bringing colleagues together across our UK wide estate, whilst also supporting generous access to home working. We value our time in the office to solve problems, to learn, and to feel connected.


For this job you'll spend at least two days per week, or if part time you'll spend 40% of your working time, based at either our London or Swindon office. If your application is successful, your hiring manager will provide further details on how this works. You can also find out more about our approach to hybrid working here.

This role is a 12 month fixed-term contract.

If we receive a high volume of relevant applications, we may close the advert earlier than the advertised date, so please apply as soon as you can.

What you'll be doing

A Delivery Manager supports the day-to-day management of complex change initiatives throughout the full lifecycle. You'll be supporting the Delivery team from inception through to close-down; scoping, planning, managing, and delivering on initiatives.


You'll have an in-depth comprehension of the time, quality and cost involved in multiple initiatives; responsible for considering factors such as business readiness, release management, demand management and the implementation. You'll also be responsible for the assessment of the outcomes linked to the initiative, ensuring that they will be fit for purpose within the business, meeting the needs of our members and employees.


An integral role as a Delivery Manager is to proactively identify and escalate risks/blockers within an initiative, and to resolve them to the best of your ability. You'll be using your skills to seek out opportunities for continuous improvement, as well as assisting with post-completion reviews to establish areas for development.


On a day-to-day basis you'll be leading diverse teams within Delivery Management, working to ensure that workforce resource is allocated to the right place at the right time. This role is a natural point of escalation and as a successful candidate you will influence a collaborative team culture of accountable freedom and development, working towards outcomes focused on change.

About you

We ask that you have:


Experience of working within a complex change management environment Experience in change delivery within small to medium scale complex change environments Strong business insight. Working with Product Owners within Security to control the delivery of initiatives to time, cost and quality. Leading appropriate governance forums, including the production of necessary collateral to facilitate such meetings Experience of working across multiple communities with strong communication skills Knowledge and experience of working with Agile and traditional Waterfall or Hybrid change methodologies to cater to your teams' needs Experience of managing/ leading a team Good negotiating, influencing, motivational and leadership skills. This may include working with key suppliers or working with internal and external auditors to ensure audit actions are mitigated Awareness of change team outcomes to develop delivery plans Excellent attention to detail with the ability to grasp complex issues with ease
Our customer first behaviours put customers and members at the heart of how we work together. They are the set of behaviours that every colleague needs to display, in every role:

Feel what customers feel

- We step into our customers' shoes, using their feedback and insights to empathise with them and to understand their needs, so that every decision we make starts and finishes with our customers in mind

Say it straight

- We are brave in speaking out and saying what we think - we're honest and direct with good intent, openly sharing diverse perspectives to reach the best conclusions and using language everyone can understand

Push for better

- We don't settle for mediocrity, we challenge the status quo, taking responsibility for continuous improvement and personal development

Get it done

- We prioritise what will have the greatest impact, we are decisive, and we take accountability for delivering brilliant customer outcomes.
You can strengthen your application by showing how our customer first behaviours resonate with you, and where you may have already demonstrated these.

The extras you'll get

There are all sorts of employee benefits available at Nationwide, including:


A personal pension - if you put in 7% of your salary, we'll top up by a further 16% Up to 2 days of paid volunteering a year Life assurance worth 8x your salary A great selection of additional benefits through our salary sacrifice scheme Wellhub - Access to a range of free and paid options for health and wellness. Access to an annual performance related bonus Access to training to help you develop and progress your career 25 days holiday, pro rata

About Nationwide

We forge our own path at Nationwide.


As a mutual, we're owned by our members - those customers who bank, save or have a mortgage with us. We challenge the financial sector status quo. We don't see customers as the engine of our own profit. We share our profits with them and put their needs first. Always there when they need us. Supporting them and their lives.


If you're inspired by fairer finances, passionate about making a meaningful impact, and truly care about our customers, you're one of us.


At Nationwide, you are challenged to grow and rewarded for doing so. Valued. Recognised. Inspired to be your best. As a community we want our working lives to count. As a team, we celebrate what we achieve. As a standard-setter, we work for the good of customers, communities, and broader society.


We are Purpose-driven. Uncompromisingly Customer. Unstoppably Nationwide.

What to do next

If this role is for you, please click the 'Apply Now' button. You'll need to attach your up-to-date CV and answer a few quick questions for us.


We respond to everyone, so we will be in contact shortly after the closing date to let you know the outcome of your application.


Benefits:


Company pension Flexitime Health & wellbeing programme Life insurance Paid volunteer time Work from home
Work Location: In person