powers access to consented and curated medical data through cutting-edge technology and specialist services. We streamline and digitise the secure exchange of medical information, supporting GP practices, instructing parties, and patients. By addressing challenges on both the demand (Client Services) and supply (Primary Care Services) sides of the ecosystem, we enable faster, more efficient, and compliant medical data transactions.
We are transforming how medical data is accessed and managed in the digital age--enabling safer, quicker, and more scalable healthcare and insurance outcomes.
The Role
Reports To:
Head of Operations
Banding:
Band 3
Location & Term:
Hybrid | Full-Time | Permanent
Base Locations:
London and Cardiff (with regular travel between sites)
Job Overview
Medi2Data is seeking an experienced and driven
Project Manager
to lead the successful delivery of high-priority, cross-functional projects across the business. This role is central to enabling the company's continued growth, innovation, and operational transformation.
You'll be responsible for the end-to-end management of strategic initiatives that span departments, with full accountability for planning, execution, stakeholder alignment, and delivery outcomes. While the primary focus is on project leadership and delivery, you'll also embed risk, compliance, and governance considerations into your approach--ensuring each project aligns with company standards, regulatory expectations, and best practice frameworks such as ISO27001, NHS DSPT, and Cyber Essentials.
This is a hybrid role requiring regular presence in both our London and Cardiff offices
Key Responsibilities
Lead the planning, execution, and delivery of strategic and operational projects across Medi2Data
Develop clear project scopes, success metrics, and timelines; manage budgets and resources where applicable
Maintain detailed project plans, RAID logs, and project documentation to ensure control and transparency
Facilitate effective cross-functional collaboration, ensuring alignment across engineering, operations, clinical, and commercial teams
Identify and manage risks, interdependencies, and blockers to ensure projects remain on track
Communicate regularly with stakeholders at all levels--including executive sponsors--with clear updates and action-oriented reporting
Apply structured methodologies (Agile, Waterfall, or hybrid) to ensure consistency and quality in project delivery
Integrate risk, governance, and compliance considerations into project planning and execution
Support the completion of documentation and evidence for external audits and accreditations (e.g. NHS DSPT, ISO, CE)
Contribute to the development of delivery frameworks, project toolkits, and best practices across the business
Lead risk, compliance and risk project management
Key Relationships
Head of Operations (line manager)
C Suite
Heads of Department (Engineering, Customer, Clinical, Quality and Standards)
Clinical Operations Manager
Internal project teams and stakeholders
External vendors, technology partners, and audit bodies
Person Specification
Proven track record of successfully delivering complex projects in technology-led or regulated environments
Strong understanding of project methodologies such as Agile, Waterfall, or PRINCE2
Demonstrated ability to lead cross-functional teams and manage multiple initiatives simultaneously
Highly organised with excellent planning, risk management, and stakeholder engagement skills
Skilled communicator with experience influencing both technical and non-technical audiences
Comfortable using project management tools such as Jira, Trello, Asana, or MS Project
Familiarity with risk and compliance principles in project delivery contexts
Experience within digital health, SaaS, NHS, or regulated service environments is desirable
Core Competencies (Band 3 - Manager Level)
Accountability
- Takes ownership for delivering projects to high standards and timelines
Leadership
- Mobilises, motivates, and guides teams across business functions
Decision Making
- Makes confident, well-informed decisions under pressure
Planning & Prioritisation
- Balances multiple projects with competing deadlines
Analytical Skills
- Uses data, feedback, and project metrics to optimise outcomes
Problem Solving
- Tackles challenges with structured, solution-oriented thinking
Effective Communication
- Presents project information clearly and persuasively
Relationship Management
- Builds and maintains trust across internal and external stakeholders
Continuous Improvement
- Continuously seeks better ways to deliver value and scale execution
Performance Management
- Measures and drives progress on key deliverables and KPIs
Customer Service
- Keeps focus on outcomes that benefit internal and external users
Change Management
- Supports smooth transitions through people, process, and system change
Service Delivery Mindset
- Combines pace and quality to deliver scalable solutions
Coaching
- Shares knowledge and helps uplift team delivery capabilities
Risk Awareness
- Proactively identifies, communicates, and mitigates project risks
Equal Opportunities
Medi2Data is committed to creating a diverse and inclusive workplace. We welcome applications from all qualified individuals regardless of gender, race, age, disability, religion, or background.