Job Description

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Job Introduction

Turning Point is a leading health and social care social enterprise, supporting people with mental health, learning disabilities, substance use, sexual health, and employment needs. We are at the forefront of delivering innovative, impactful solutions that make a tangible difference in people's lives.



A new and exciting opportunity has arisen for a Project Manager to join our dynamic Project Management Office (PMO) team on a fixed term 12 month contract



There is a possibility that this post will be made permanent at the end of the fixed term contract.



As part of this team, you will lead the delivery of projects that drive real change across the organisation focussing initially on new service implementation projects.



Each year Turning Point bids for contracts to deliver health and social care services across England. Bids which we win generally go live around the beginning of the financial year, but preparations start well before, and work to 'bed in' new contracts can last several months afterwards.



Initially your role will be to ensure that the IT components of these service implementations are planned and delivered to time and budget, working closely with the relevant business unit, and colleagues in other central service departments.



Later the role may extend to include :


management of non IT, as well as IT, components of new service implementation projects,

management of business change/transformation projects which have limited or no IT components.

management of projects which implement cutting-edge technology and innovation, such as AI and automation, business applications, and digital products across the organisation

working with the IMT service transition lead, ensuring implementations are aligned with TP governance and process requirements

supporting the IMT service transition lead in the delivery of external services, and internal BAU projects


If you are a proactive and organised individual who thrives in a fast-paced, ever-changing and challenging environment, and have a passion for managing projects that deliver meaningful impact, we'd love to hear from you!



This role is scheduled to begin at the earliest opportunity offering the flexibility of largely remote working, with occasional travel to London or Manchester for key meetings.


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Role Responsibility

As a Project Manager, you will:


Manage the end-to-end delivery of projects, ensuring they are delivered on time, within budget, and meet high-quality standards.

Lead business change/transformation initiatives, including driving efficiencies, enhancing productivity, defining innovative service delivery models and frameworks.

Collaborate with stakeholders to define project objectives, deliverables, and success criteria, aligning with organisational goals.

Develop and execute comprehensive project plans, ensuring risks, issues, and dependencies are identified and managed effectively.

Facilitate effective communication, fostering collaboration and cohesion within project teams.

Actively contribute to the continuous improvement of project management tools, processes, and approaches within the PMO.

Collaborate across teams to enhance project management maturity and organisational capability.

Ensure adherence to governance standards and quality assurance

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The Ideal Candidate

We are looking for a Project Manager (Service Implementations) who :


has at least 2 years aggregate experience (in the last 4 years) in leading projects from beginning to end which involved significant business change or transformation, and multiple stakeholders.

has at least 2 years aggregate experience (in the last 4 years) in leading projects from beginning to end which involved the provision of a range of IT services and products into business units undergoing other changes at the same time.

has a good understanding (foundation level) ideally in ITIL v4 service transition and change management

is proficient in project management methodologies such as Prince2, MSP, or Agile PM (certifications beneficial).

is skilled in stakeholder and relationship management, with the ability to influence and negotiate effectively across all levels.

has a strong understanding of risk, quality, and financial management.

is knowledgeable in people change management, capable of embedding best practices and driving collaboration within project teams.

is a confident communicator who inspires and guides stakeholders and teams with professionalism and enthusiasm.

is adaptable and resilient, thriving in environments of complexity and uncertainty.

is passionate about continuous improvement, innovation, and delivering exceptional project outcomes.

Selection Process

After the closure of the advert we aim to select a maximum of five candidates for interview. There will be a two-stage interview process :


Interview 1 : will evaluate the candidate's general project management experience, knowledge and competence, and their experience in leading business change/transformation projects.

Interview 2 : will evaluate the candidate's experience in leading projects which involved the provision of a range of IT services and products into business units undergoing other changes at the same time.


Following Interview 1 candidates will be informed if they will be asked to proceed to Interview 2.


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About us

As a leading health and social care provider with more than 300 locations across England, we take real pride in the services we offer.



Our people bring our vision to life. So, if you are enthusiastic, motivated and committed to support others to fulfilling their potential, here at Turning Point, we don't just offer you a job - we offer you a career.

What Benefits Will I Receive?

We know reward looks different to each person and so whether its ways to make your money go further, a culture supporting recognition and celebration, or opportunities to boost your career - we want to support you in every way we can with our total reward package.



You will get 34 days' paid holiday a year, increasing with each year of service up to 36 days. Plus the option to buy additional holidays and spread the cost.



Join our team and discover the comprehensive benefits we offer by following the link below to explore all the exciting perks available to our employees.

Turning Point Benefits


We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closing date.


Turning Point


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Attached documents

Project Manager - Role profile.pdf Apply