Job Description

Make infrastructure management effortless -- and do it with a company that puts innovation and people first.

At Convergence Group, we've been delivering exceptional connectivity for over 20 years. We specialise in WAN, LAN, Wi-Fi and security infrastructure solutions, and we're on a mission to simplify the complex for our customers. We're seeking a highly experienced Project Manager to lead the end-to-end delivery of complex WAN and LAN transformation projects for our key clients. This is a strategic role that will work across multiple workstreams, managing stakeholders, vendors, and internal technical teams to ensure successful, on-time, and in-scope project outcomes.

What You'll Be Doing

:

Lead

ing

critical infrastructure projects

- Take ownership of customer delivery projects such as SD-WAN deployments, LAN refreshes, Wi-Fi rollouts, and secure access implementations.

Act

ing

as the key liaison

- You'll be the central link between Sales, Engineering, Solution Architects, and customers throughout the entire delivery lifecycle.

Manag

ing

delivery from initiation to closure

- Develop project documentation, manage risks and issues, control project timelines and budgets, and ensure successful outcomes.

Champion

ing

the customer experience

- Build trust through regular, transparent communication, keeping customers informed and engaged at every stage.

Driv

ing

successful handovers

- Ensure that the Service Desk receives a clear and documented transition to support the customer post-delivery.

What You'll Bring

:


A minimum of 5 years' experience delivering infrastructure projects within IT or telecoms environments. Strong working knowledge of WAN, LAN, SD-WAN, Wi-Fi, and security-based solutions. PRINCE2 Practitioner certification (MSP or other programme management qualifications are a plus). Proficiency with project management tools (e.g., MS Project, Monday.com, Trello, Smartsheet). Strong documentation, organisational, and time management skills. Excellent stakeholder engagement and communication capabilities. Experience and interest in managing projects within government or regulated sectors. Understanding of leased lines, broadband, MPLS, SIP, and SD-WAN technologies. Familiarity with ITIL processes and Service Transition frameworks. Ability to obtain BPSS and other relevant security clearances.

What You'll Get in Return

A competitive salary of 65,000-85,000 depending on experience. 33 days holiday (including bank holidays), increasing with length of service. Enhanced pension scheme, private medical insurance, income protection, and life assurance. Flexible hybrid working - three days per week in the office (Monday, Wednesday & Thursday). A choice of base location:

Solihull

or

Manchester

- with occasional travel between sites. Clear development plans and training opportunities tailored to your career progression. A dog-friendly office environment.

Who We Are

:


Convergence Group is a fast-growing, privately-owned UK technology provider specialising in secure, high-performance connectivity. We deliver WAN, LAN, Wi-Fi, and infrastructure solutions to public and private sector customers across the country. Free from private equity or shareholder influence, we are agile, bold, and driven to innovate. Our commitment to quality service and customer experience sets us apart.

Ready to Join Us?

If you're an experienced infrastructure project manager ready to deliver mission-critical networking solutions and shape the future of digital connectivity, we'd love to hear from you.

Apply now and be part of a team that's changing the way businesses connect.

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