Job Description

We have an exciting permanent opportunity for a Primary Care Services Project Support Officer to provide project and organisational support to the Primary Care Planning and Coordination Team.



A s a Project Support Officer you will be responsible for supporting the successful delivery of project objectives through a diverse range of activities. This includes ensuring the smooth operation of project management processes and coordinating business management tasks and activities on behalf of the p roject team.

As Project Support Officer, you will:

Autonomously manage elements of specific projects as delegated. Ensure that standard project management methodologies are applied to successfully deliver projects. Prepare documentation and track project plans and benefits .

Digital Health and Care Wales (DHCW) is an expert national body and part of NHS Wales. We work in partnership with NHS Wales colleagues and other key stakeholders to provide national digital and data services which support the delivery of health and social care in Wales. Modern health and care services depend on good digital tools, data and information. DHCW runs or works with more than 100 services and delivers major national digital transformation programmes to support this. In addition, DHCW provides expert advice in relation to cyber security and information governance. We give frontline staff the digital tools which help them provide safer and more efficient care. We are also giving patients and the public digital tools to better manage their own health and wellbeing, empowering people to live healthier lives. We put people at the heart of what we do, working to the highest standards to deliver quality and make digital a force for good in health and care.



Working for DHCW offers lots of employee benefits, including flexible working, a competitive salary, 28 days of annual leave plus Bank Holidays and opportunities for career development. We are committed to recognising and celebrating our staff as the most valuable part of our organisation.



Plan and deliver specific aspects of a project as delegated, ensuring coordination with workstreams and multidisciplinary stakeholders.



Use project control methodologies to plan, schedule, and monitor projects tasks, providing administrative and technical support to the Project team.



Capture, analyse and manage project risks, proposing resolutions to senior staff when necessary



Organise and coordinate meetings and events and assist in the diary management for team members associated with the portfolio of work.



Foster and maintain positive relationships with a diverse range of internal and external stakeholders



Develop and maintain effective systems for recording, updating and securely storing project information.



Report and analyse project data using various IT applications to support delivery.