Job Description

Be Part of Something New. Be Part of Something Meaningful.

This Project Support Worker role offers a rare and exciting opportunity to help shape QQH's first-ever women-only accommodation service, a forward-thinking venture rooted in safety, empowerment and hope. Joining at the very beginning means your voice, ideas and compassion will help influence how the service grows, develops and supports women for years to come.

This service is designed to create a safe, nurturing and trauma-informed environment where women can rebuild confidence, rediscover independence and move forward with dignity. As a female Project Support Worker, you will bring empathy, understanding and lived awareness that can make a profound difference. Your presence can help foster trust, reassurance and a sense of belonging for women who may have experienced significant adversity.

This role is about more than support; it's about impact. You will play a vital part in empowering some of the most resilient and valued women across Northern Ireland, helping them feel heard, respected and capable of positive change. The rewards are deep and lasting: seeing progress, restoring hope and knowing your work truly matters.

If you are passionate about women's wellbeing, excited by growth and innovation, and motivated by the chance to help build something new and meaningful, this is an opportunity to be proud of what you could achieve, both professionally and personally.

Whilst you will be primarily employed in our new women-only accommodation service, you may, on occasion, be required to work at any of QQH's other locations to meet the needs of the business.

How do I apply?

You may obtain an

Applicant Information Pack

and download an

application form

and

Fair Employment Monitoring Form

from:

https://queensquarter.com/job/project-support-worker-womens-accommodation-service-female-applicants/

Completed application and FE Forms must be emailed to hr@queensquarter.com or by delivered by hand or by post to Queens Quarter Housing, 151 University Street, Belfast, BT7 1HR by

12 midnight on Thursday 22 January 2026

Please ensure that ALL sections of the form are complete. Incomplete forms will NOT be considered.

If you have applied to QQH within the last 12 months, and have been unsuccessful, a new application will not be considered unless any subsequent work or voluntary experience during that period is immediately relevant to our job description.

Job Ref: 12-PSW4-01.26

Contract Types:

Permanent Full-Time & Permanent Part-Time

Salary:

Starting at 13.20 per hour and rising to 15.20 per hour upon successful completion of probationary period.

Part 1:

What will I be Doing?

In this role, you will provide safe, supportive, and trauma-informed support within women-only accommodation, promoting dignity, wellbeing, and independence. You will work directly with women to meet their practical, emotional, and health-related needs while ensuring the accommodation is safe, clean, and well managed. You will collaborate with colleagues and partner agencies to deliver high-quality, service-user-centred support in line with QQH policies and values.

Duties and Responsibilities

Provide day-to-day, women-centred support that promotes safety, wellbeing, dignity, and independent living. Support the implementation of individual support plans in partnership with Case Support Workers and Service Users. Monitor Service User welfare, recognising and responding appropriately to changes in behaviour, health, or risk. Maintain a safe environment by completing health, safety, fire, and welfare checks and reporting hazards promptly. Support women with practical tasks, including personal safety, community engagement, appointments, and outreach activities. Manage access to the accommodation, ensuring suitability, security, and adherence to risk management procedures. Carry out housekeeping and cleaning duties to maintain high standards across communal and private living spaces. Prepare accommodation for new referrals and manage rooms following move-outs, including inventories and storage of belongings. Maintain accurate, timely, and confidential records in line with GDPR and organisational requirements. Work collaboratively with colleagues and external agencies, participating in handovers, meetings, and continuous service improvement.

For the full , please go to

https://queensquarter.com/job/project-support-worker-womens-accommodation-service-female-applicants/

If you are interested in working for QQH, but not for this specific location, we also have current Project Support Worker vacancies across our other locations. Role and application details may be found at the

https://queensquarter.com/job/project-support-worker-8/

Part 2: Person Specification:

The successful candidate must meet the following

Essential Criteria:

Provide relevant Right to Work in the UK documentation (proof will be required). Completion of a satisfactory Enhanced AccessNI check. Must not be on the Vulnerable Adults (Regulated Activity) Barred List. Possess a high level of interpersonal skills. Have good written and verbal communications skills. Possess IT skills. (i.e. experience of Office programmes, particularly Outlook & Word) Have good organisational and timekeeping skills. Demonstrate willingness to train and develop as required. Have the ability to work independently, or as part of a team.
It is preferable that the successful candidate meets the following

Desirable Criteria

:

Two years' experience of working or voluntary work within a similar or equivalent challenging environment. Qualification in Health & Social Care, Psychology, or similar, or working towards same. Experience of dealing with people from diverse backgrounds including those whose first language is not English.

Part 3: Benefits

What Do We Offer?

6 weeks of annual leave Paid rest breaks Paid overtime 7 Premium rate on Customary days Enhanced Maternity and Paternity Pay Long Service Recognition Bonus WorkPlace pension scheme Recruitment referral scheme Access to a confidential Employee Assistance (Counselling) Programme Provision of a staff uniform Structured induction programme. Private Health Insurance

What types of contracts are available?

1. Permanent Full-Time

Our permanent full-time work pattern is 36 hours per week of 3 x 12 hour shifts on a rotational basis covering days, nights and weekends. Shifts are 7 a.m. to 7 p.m. and 7 p.m. to 7 a.m.

2.

Permanent Part-Time

For suitable candidates we may consider permanent part-time shift patterns of 2 shifts per week on a rotational basis covering days, nights and weekends, depending on their personal circumstances and the needs of the business. Shifts are 7 a.m. to 7 p.m. and 7 p.m. to 7 a.m.

How do I find out more information?

If you would like to know more about the job vacancies on offer, or the organisation, please contact hr@queensquarter.com.

QQH is committed to equality of opportunity and to selection on merit.

Job Types:

Full-time, Part-time, Permanent

Pay:

13.20-15.20 per hour

Physical Setting:

Sheltered housing

Shift:

12 hour shift

Ability to commute/relocate:

Belfast BT7 1HB: reliably commute or plan to relocate before starting work (required)

Language:

English (required)

Work authorisation:

United Kingdom (required)

Work Location:

In person

Application deadline:

22/01/2026

Reference ID:

12-PSW4-01.26

Application question(s):

You may obtain an Applicant Information Pack and download an application form and Fair Employment Monitoring Form from:

https://queensquarter.com/job/project-support-worker-womens-accommodation-service-female-applicants/

Job Types: Full-time, Part-time

Pay: 13.20-15.20 per hour

Expected hours: 36 per week

Benefits:

Company pension Enhanced maternity leave Enhanced paternity leave Health & wellbeing programme Private medical insurance Referral programme
Application question(s):

Can you provide valid original documentation confirming your right to work in the UK?
Are you willing and able to complete a satisfactory Enhanced AccessNI check?
Can you confirm that you are not on the Vulnerable Adults (Regulated Activity) Barred List?

Can you demonstrate strong interpersonal skills and the ability to build respectful, professional relationships?

Do you have good written and verbal communication skills?

Do you have experience using IT systems, including Microsoft Office programmes such as Outlook and Word?

Can you demonstrate good organisational skills and reliable timekeeping?

Are you willing to participate in training and ongoing professional development as required for the role?

Can you work effectively both independently and as part of a team?

Language:

English (required)
Work Location: In person