Job Description

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Projects and Change Analyst

Job Requisition ID: 30659
Job Closing Date: 12 October 2025
Cardiff, GBR, CF10 1FT
| Glasgow, GBR, G511DA
| London, GBR, W1A 1AA
| Newcastle-upon-Tyne, GBR, NE991RN
| Salford, MAN, GBR, M50 2QH
JOB DETAILS
JOB BAND: C
CONTRACT TYPE: 12 month Fixed Term Contract/Attachment, Full-time
DEPARTMENT: Technology & Media Operations - Archives, Technology & Services
LOCATION: London, Cardiff, Glasgow, Salford, Newcastle - Hybrid
PROPOSED SALARY RANGE: Up to 44,000 depending on relevant skills, knowledge and experience. The expected salary range for this role reflects internal benchmarking and external market insights.
We're happy to discuss flexible working. If you'd like to, please indicate your preference in the application - though there's no obligation to do so now. Flexible working will be part of the discussion at offer stage.
PURPOSE OF THE ROLE
Your role will be to review existing business processes and how we manage and provide access to the BBC's archive to our varied user groups. Working with colleagues across teams within Archives, Services & Technology, you will analyse and evaluate the current provision and will use data-based evidence to identify options to simplify, standardise and improve our service to customers whilst ensuring all information security requirements are met. You will support and implement any changes that are required, ensuring timely and effective communication with all stakeholders.
WHY JOIN THE TEAM
We're looking for a proactive individual to join the BBC Archive Services team, supporting a front-line enquiries service used by BBC production teams, independent creatives, and the public. You'll play a key role in improving access to our archive, helping customers discover and reuse material for BBC audiences, while ensuring our content remains safe and secure.
This role will suit someone who enjoys working independently on a dedicated project/s, turning ideas into real outcomes. You'll need strong organisational and time management skills, the ability to handle competing priorities, and a keen eye for detail and consistency across documentation. If you're passionate about delivering excellent customer service and making a meaningful impact, we'd love to hear from you.
Please note that the location is flexible with hybrid working, however occasional travel to some of the sites listed may be required.
YOUR KEY RESPONSIBILITIES AND IMPACT:

• Research, analyse and interpret complex information to identify issues and areas for improvement
• Liaise with stakeholders and teams to gather and disseminate information in appropriate and effective ways
• Assist in the formulation of communication, change and engagement plans
• Provide clearly articulated and timely status and progress updates against plans.
• Analysis: detailed analysis of information, deriving intelligence to support decisions.

YOUR SKILLS AND EXPERIENCE
ESSENTIAL CRITERIA:

• Experienced in supporting project delivery or business change management activities and/or committed to career development in this area, knowledge of project management terminology, tools and techniques.
• Working examples of data gathering and business analysis (including structuring and translating data into the most meaningful information for the audience), documentation, system/data analysis and data interrogation in business process modelling, analysis and functional design, writing business models and processes.
• Examples of interpersonal skills and the ability to influence and manage a range of relationships in a complex environment with an ability to present information accurately and concisely combined with the ability to handle highly confidential information with tact and discretion.
• Examples of translating project/programme/change requirements into clear language.
• Strong Microsoft Office (PowerPoint, Excel and Word) skills.

DESIRED BUT NOT REQUIRED:

• A recognised project - Lean (Six Sigma Green Belt) - or change management qualification; or demonstrable career development activities.
• Experience and understanding of digital corporate communications tools.
• Knowledge of the media sector and broad understanding of project delivery in a broadcast/media environment.
• An understanding of Information Security practices and policies.
• A customer service focussed approach

If you can bring some of these skills and experiences, along with transferable strengths, we'd love to hear from you and encourage you to apply.
Before your start date, you may need to disclose any unspent convictions or police charges, in line with our Contracts of Employment policy. This allows us to discuss any support you may need and assess any risks. Failure to disclose may result in the withdrawal of your offer.
Disclaimer
This job description is a written statement of the essential characteristics of the job, with its principal accountabilities, incorporating a note of the skills, knowledge and experience required for a satisfactory level of performance. This is not intended to be a complete, detailed account of all aspects of the duties involved.
Please note: If you were to be offered this role, the BBC will conduct Employment screening checks which include Reference checks; Eligibility to work checks; and if applicable to the role, Safeguarding and Adverse media/Social media checks. Any offer made is conditional on these checks being satisfactory.
For any general queries, please contact:
Redeployment
The BBC is committed to redeploying employees seeking suitable alternative employment within the BBC and they will be given priority consideration ahead of other applicants. Priority consideration means for those employees seeking redeployment their application will be considered alongside anyone else at risk of redundancy, prior to any individuals being considered who are not at risk.
Information at a Glance
This is your BBC
At the BBC you can create and innovate in an inclusive environment while contributing to some of the world's best loved content, and the BBC's mission to inform, educate and entertain.
Life at BBC
Here you will benefit from:

• Fair pay and flexible benefits including a competitive salary package, a flexible 35-hour working week, 25 days annual leave with the option to buy an extra 5 days, a defined pension scheme and discounted dental, health care and gym.
• Excellent career and professional development.
• Support in your working life, including flexible working which you can discuss with us at any point during the application, selection or offer.
• A values-based organisation where the way we do things is important as what we do.

Benefits may vary if you are joining on an FTC basis.
Learn more about life at the BBC and our values in our candidate pack.
You belong
We have a working environment where we value and respect every individual's unique contribution, so all our employees feel that they can belong, thrive and achieve their full potential.
We want to attract the broadest range of talented people to join us. The more diverse our workforce, the better able we are to respond to and reflect our audiences in all their diversity.
We welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief.
Find out more about diversity, inclusion and belonging in our strategy below.
Disability confident
We are a disability confident employer. If you need to discuss adjustments or access requirements for the interview process, or to carry out this role, please contact us via email and we'd be happy to discuss:
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BBC Group and Public Services, Broadcasting House, Portland Place, London, United Kingdom, W1A 1AA. BBC Studios Distribution Limited, company no: 01420028, registered address: 1 Television Centre, 101 Wood Lane, London, United Kingdom W12 7FA.
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Skills Required