Job Description

Job description

Cannon Fire specialise in providing service & installation requirements to the Fire & Security industry across the UK. With over 30 years of experience, Cannon Fire Protection has developed an excellent reputation as a market leader in the fire safety industry.

For well over a decade now the company has focused on supporting fire industry trade users, providing turnkey solutions for fire suppression. Independent auditing of our quality management systems, contracting and service operations ensures the very best provision of support in our sector.

Cannon Fire Protection Ltd are seeking a Projects Coordinator to join a small progressive and motivated team. To Support and Deliver Installations and Small works providing a high-quality level of Customer Service. Ensuring jobs are scheduled, attended, and completed to customer standard.

Duties:

Delivering Projects and Installations to a high-quality standard.

Answering phone and dealing with Customer Enquires.

Support scheduling and programming of works with Customers and Engineers/Sub-Contractors

Sending and processing engineering paperwork to customers

Keep the engineering work banks up to date and organised

Supporting Engineer efficiency throughout the department

Raising subcontractor orders where required

Ensuring customer purchase orders are in line with sales cost sheets

Maintain logging of engineer appointments onto PDA's

Ensure prompt and effective communication is made with customers to take care of customer

concerns or complaints quickly and professionally.

Support the Cannon Team as and when required.

Requirements:

Previous operational experience.

Comprehensive fire industry knowledge.

Strong customer facing skills.

Strong written and verbal communication.

Self-Motivated.

Creative problem solving.

Personality - energy, drive and enthusiasm.

Full UK Driving Licence.

Benefits:

Company pension

On-site parking

Birthday Day Off

Schedule: Monday to Friday 08:30- 17:00

Experience:

Customer Service: 1 year (preferred)

Job Types: Full-time, Permanent

Salary: 26,000

Benefits:

Company pension Employee discount Life insurance On-site parking Referral programme
Schedule:

Monday to Friday
Job Type: Full-time

Job Types: Full-time, Permanent

Pay: 26,000.00 per year

Benefits:

Company pension Free flu jabs Free parking Health & wellbeing programme Life insurance On-site parking Referral programme
Education:

A-Level or equivalent (preferred)
Experience:

Customer service: 1 year (required) Administrative experience: 1 year (required)
Licence/Certification:

Driving Licence (preferred)
Work Location: In person