Exciting new role to support the effective delivery of a large-scale water efficiency audit program through a mix of admin, analysis and project coordination
To support the effective delivery of a large-scale water efficiency audit program within the Water Efficiency Department, through a combination of administrative, analytical, and coordination duties. This role is vital in ensuring smooth operations, accurate reporting, and consistent communication with internal teams, external partners, and clients.
Primary work duties include:
Reviewing technician survey reports and translating findings into Excel models to assess savings from same-day installations.
Producing financial analysis, including return on investment forecasts, for proposed water-saving projects.
Generating structured reports in line with company templates to summarise findings and recommendations.
Tracking the progress and status of audit jobs, liaising between external client partners and the internal operations team to coordinate technician scheduling.
Supporting the handover of project opportunities generated by audits to the appropriate internal teams.
Preparing quotes for a range of water efficiency projects and products.
Supporting all commercial administration duties related to contract and project delivery.
Key Accountabilities
To coordinate and manage administration across all aspects of the audit program: job tracking, data analysis, report creation, and scheduling.
To work closely with the Head of Water Efficiency to ensure timely and accurate report delivery.
To interpret field reports and translate survey data into Excel tools for savings calculations and ROI forecasting.
To maintain oversight of job progress and ensure clear handover of project opportunities between departments.
To liaise with the business partner managing client bookings, and coordinate operations team activities accordingly.
To prepare professional, customer-facing reports and quotations aligned with brand and service standards.
To support the use and development of field services software used for tracking and reporting on works.
To provide regular updates to internal and external stakeholders and maintain accurate project documentation.
To evaluate program performance and contribute to ongoing process and efficiency improvements.
To track and report on income linked to operational activity and liaise with finance for invoicing.
To maintain strong relationships with clients and external partners, ensuring excellent service throughout.
To support general administrative requirements of the Water Efficiency Department
Key Knowledge, Skills and Experience
Excel competency (intermediate level and above) - essential
Competency with Microsoft Office applications - essential
Excellent written communication and report writing skills - essential
Strong verbal communication, with experience in customer-facing roles - preferred
Analytical mindset, with the ability to interpret data and deliver insights
Experience with CRM or field services management software
Financial literacy and basic commercial awareness
Ability to work independently and manage competing priorities
High attention to detail and organisational capability
Professional attitude and collaborative work style
Ability to build positive relationships with stakeholders at all levels
Department
Water Reduction
Locations
Bury St Edmunds
Contact Carolyn Sait Director of People - Senior Leadership Team
Colleagues
--------------
Chris Brooks
Current job openings
------------------------
Copy of Plumber - North East England
Water Reduction Bury St Edmunds Fully Remote Plumber - North East England
Water Reduction Bury St Edmunds Fully Remote Water Efficiency Plumbing Technician
Water Reduction Bury St Edmunds Fully Remote
More jobs
About SaveMoneyCutCarbon
----------------------------
The SaveMoneyCutCarbon platform and services make it easy for businesses and consumers to reduce energy, water, carbon and plastic in the workplace and in the home with tools and support for every step of their sustainability journey. The company offers education, advice and project delivery, utilising an extensive range of sustainable products and services tailored to the needs of each customer segment.
Co-workers 50
Turnover 10 million
Water Reduction Bury St Edmunds
Projects Support Executive
==============================
Exciting new role to support the effective delivery of a large-scale water efficiency audit program through a mix of admin, analysis and project coordination