Job Description

Team/Role Overview:
Account Reference Architecture (ARA) is a Completeness Control framework for all SMB Balance Sheet and Enterprise Bank Cash accounts globally. The platform and associated team provide and maintain a control for end-to-end completeness and integrity between all Citi ledger accounts, their respective cash bank accounts and associated reconciliations. ARA is part of the Global Reconciliations Utility (GRU) organization. The function ensures that (i) all ledger accounts are appropriately mapped to the associated bank accounts and reconciled in an automated recon platform, (ii) all Citi owned cash bank accounts are appropriately reported in Citi's balance sheet and ledger, and reconciled in an automated recon platform, (iii) any bank accounts that bypass appropriate account management and maintenance procedure are captured and appropriately established in the respective golden source repository, (iv) any discrepancies in data quality are remediated and captured via either the ARA Balance Validation process or exceptions generated through comparison to respective golden source repositories, to mention some.
As part of the Recon Transformation program ARA has been and continues going through an expansion of its scope and controls. As such, the successful candidate will support and provide guidance to the underlying project team whose focus is analysis, requirements gathering, establishing design and process flows, and partnering with Technology through to implementation. The new processes and scope are then integrated and streamlined into the expanded ARA framework, and, upon completion, will become part of the ongoing sustainability/BAU model. They will be part of proposing design solutions along with deep-dive analysis of the underlying data and partnering with stakeholders to establish roles and responsibilities and escalation governance. The role will then evolve into managing this target operating model on ongoing basis. This will establish ARA as the Balance Sheet Completeness Control providing enhanced, centralized and streamlined governance and oversight for Citi.
The successful candidate will be responsible for ensuring integrity and completeness of Citi's book-to-bank relationships by investigating and analyzing breaks highlighted as part of the Balance Validation, Bank Account and Ledger Account processes. This will require in-depth analysis, thinking outside-the-box, and partnering with stakeholders and the team. They will be able to accomplish this task by meeting, at minimum, below responsibilities:
What you'll do:

• Investigate and profile balance sheet out of balance breaks highlighted in ARA Balance Validation into clear categories for appropriate risk identification.
• Update any incorrect or incomplete mappings in ARA to ensure accuracy and completeness of ARA.
• Validate Ledger reconciliation and mapping details and update ARA accordingly.
• Investigate Bank/Statement Accounts to identify reconciliation and balance sheet reflection currently in place. This entails working with Operations and Account Owners to gather information in order to validate Citi's bank account treatment. Determine if the associated balance sheet treatment is setup appropriately,
• Manage exceptions associated with Citi's bank accounts missing from Abacus (Citi's golden source repository for Citi owned bank accounts)
• Establish a remediation process and steps for any out of balance cases.
• Apply knowledge of reconciliations and balance sheet substantiation process to suggest any resolution steps where applicable
• Escalate control gaps and issues appropriately and in a timely manner.
• Apply creative thinking, subject matter expertise and problem solution skills to re-mediate discrepancies by working individually, with the team or by partnering with other teams.
• Understand how areas collectively integrate within ARA as well as coordinate and contribute to the objectives of the function and overall business
• Develop and maintain effective relationships, and collaborate closely with key partners and stakeholders, such as, Bank Network Management, Global Reconciliation Utility, Finance, Balance Sheet Substantiation, and Operations/Business teams, to mention some.
• Prepare and maintain regular comprehensive reporting to management around progress, concerns and risks.
• View ARA and Balance Validation from a bigger picture perspective and come up with any enhancements and/or fixes in the existing process to continuously improve upon completeness and accuracy, and to limit manual intervention that would otherwise be required.
• Provide value-added perspective or advice that contributes to the development of new techniques and change-the-bank initiatives.
• Work with Technology teams to ensure any enhancements are tested and released into production accordingly.
• Acknowledge Citi's principles and values of organizational culture and apply them in everyday work activities
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

What we need from you

• 3-5 years experience
• Good understanding of reconciliations between ledger and bank accounts is crucial
• Good understanding of balance sheet substantiation processes
• Strong Microsoft Excel skills are required
• Strong written and verbal communication skills are beneficial
• Ability to consistently work to a high level of accuracy
• Strong analytical skills with the ability to recognize/identify key issues/implications/patterns
• Ability to work and communicate with the Tech teams for any enhancements and monitoring to completion
• Self-motivated with strong organizational and time management skills
• Demonstrates proactive mind-set, creative thinking with big-picture in mind
• Teamwork, "one-goal", collaborative work skills
• Bachelor's/University degree or equivalent

What we can offer you:
We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best-in-class benefits they need to be well, live well and save well.
By joining Citi Belfast, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as:

• Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure
• A discretional annual performance related bonus
• Private medical insurance packages to suit your personal circumstances
• Employee Assistance Program
• Pension Plan
• Paid Parental Leave
• Special discounts for employees, family, and friends
• Access to an array of learning and development resources

Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive.
**CLOSING DATE: 12 JULY 2025**
Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities.
Job Family Group: Operations - Transaction Services
Job Family: Reconciliation and Proofing
Time Type: Full time
Most Relevant Skills Please see the requirements listed above.
Other Relevant Skills For complementary skills, please see above and/or contact the recruiter.
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
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