Job Description

Company Overview

Aspects Holidays, established in St Ives in 1989, is a family-owned, leading holiday letting agency in Cornwall. We are dedicated to providing exceptional customer service and helping property owners maximise bookings while minimising the operational burden. Our friendly team, stretched across the length of the county, works closely with owners and guests to maintain our reputation for excellence.

We're looking for a dedicated and proactive Property and Customer Support team member to assist in our Perranporth office. You'll play a key role in supporting our property owners in Perranporth, Newquay and the surrounding areas and the wider team, helping ensure our portfolio of holiday homes is well managed and our owners and guests receive excellent service.

You'll have regular interaction with property owners, trades, and colleagues, ensuring you're always connected and supported. This is a full-time role offering 37.5 hours a week over 5 days (including most Saturdays). The role may include rota 'ed late shifts during peak periods, and a salary of 25,077 per year (plus profit share).

Key Responsibilities:

-Collate necessary documents for both new and existing properties.
-Liaise with property owners, guests, and local trades.
-Support with property inspections.
-Assist with administrative and operational tasks to keep the portfolio running smoothly.

We're looking for someone with:

-Professionalism, initiative, and the ability to manage tasks effectively.
-Excellent communication skills, both verbal and written.
-Strong IT skills, including confidence using Outlook, Excel and other online systems to manage records and communications.
-Enthusiasm, commitment, and a friendly, approachable manner.
-Ability to work effectively as part of a team while also taking ownership of individual tasks.
-Full UK driving licence.
-Previous experience within holiday lettings or property management is advantageous but not essential.

Benefits include:

- 33 days of annual leave (including bank holidays) + your birthday off!
- Enhanced pension
- Life insurance policy
- Company performance-related bonus scheme (approx. 1,660 per annum)
- Discounts across our entire property portfolio
- Employee Assistance Program
- Office perks and team events
- Volunteer days to give back to the local community or support green initiatives
- Family-friendly policies, including enhanced maternity/paternity leave
- Cycle to work scheme
- Long service rewards

We are committed to diversity, equality, and inclusivity, and we welcome applications from candidates of all backgrounds, abilities, and beliefs.

How to Apply:

Please submit a full CV and a covering letter to

Amy Sparkes, Regional Manager

, explaining your interest in the role by

Monday 1st December

.

Job Types: Full-time, Permanent

Pay: 25,077.00 per year

Benefits:

Company events Company pension Cycle to work scheme Employee discount Enhanced maternity leave Enhanced paternity leave Free parking Life insurance Paid volunteer time Profit sharing Referral programme Sick pay
Work Location: In person