Job Description

Job Title - Property Compliance Coordinator

Job Location - B1 2JB - Midlands / Hybrid

Salary - 33,500 per annum

Contract type - Fixed Term for 6 months with with opportunity to extend

Working hours - Full Time - 37 hours

Closing Date - 1st August 2025

About the role

You will be keeping customers safe in their home, along with the health and safety of our employees whilst at work is our top priority at GreenSquareAccord.


You will be there to support the critical work we are undertaking surrounding building safety and compliance we are looking for an enthusiastic and committed individual to join our Building Safety Team.


You will be a central member of the team, providing essential support to the Compliance Managers. Acting as a lead on the day to day co-ordination and administration of the Team, the contractors who deliver the services and its related data. This will include being part of a cohesive and supportive team of building safety professionals in an organisation that values all aspects of property safety.


The Property Compliance Coordinator will assist in the operation of compliance management systems, providing essential support to ensure all servicing and maintenance activities within the team are co-ordinated effectively.

Please note that if you are successful in this role, we will require a DBS check to be completed. Further details will be sent following offer.

About you

You will need an IT skills qualification or equivalent demonstrating enhanced abilities to in using databases, report writing software or spread sheets.


You need to have experience of working in the property services, compliance related or maintenance sector.


You must have experience of working with customers, external contractors and suppliers.


You will need to have experience and an understanding of responsive / cyclical maintenance.


You will be implementing and working with in house software systems including Orchard.


You must be meticulous with numbers and record keeping.


You need to have experience of entering and managing a variety of data in a database/spreadsheet accurately and attention to detail.


You need to have experience of analysing and correlating data from multiple sources.


You must be able to effectively manage telephone complaints and queries from customers, demonstrating an ability to resolve problems.


You need to be able to meet deadlines and ensure individuals and teams achieve targets.


You must have experience of co-ordinating servicing programmes and Contractors you will work with on a daily basis.


You need experience of preparing agendas, minute taking and producing action logs.

Please note that if you are successful in this role, we will require evidence of the required certificates and qualifications for this role. Without this evidence, you would be unable to commence employment at GreenSquareAccord.

About us

We are GSA, we provide affordable homes and services that create a foundation from which people in our communities can thrive.


We own and manage 25,000 homes in diverse communities across the West Midlands and Southwest.


Everyone deserves a home, it`s a place from which we build our future, we thrive at home.


We are proud to play an active role in dealing with the consequences of the housing crisis, by providing affordable homes for people in our communities who need them most.


Often a home is all someone needs, but when our customers need more, we offer a range of services, including care, money advice and coaching to support them.


We also provide care and support to some of the most vulnerable people in society. This includes support for people who are homeless, experiencing domestic violence or are part of the criminal justice system.

The GSA Way

We know that how we do things is just as important as what we do. To help us make a difference, together, we created the GSA Way.


A culture we commit to, aspire to, and live and breathe. Commitments and behaviours which together make our organisation what it is.


Our five core commitments are:


We believe our customer is everything We are one team We are supportive and caring We are business-minded for social purpose We are curious and ambitious.

You can read more about the GSA Way in our recruitment pack.

Benefits

In support and recognition of our colleagues who will help us deliver our employer strategy, we offer a fantastic benefits package. This includes.


Trust based flexible working and supportive and friendly teams

25 days annual holiday entitlement, increasing to 30 days

One day off for your birthday

Opportunity to buy or sell annual leave

A defined contribution pension scheme GSA matches up to 6% contributions

We offer a service which provides 24/7 online GP appointments, second medical opinions, health checks, mental health support, 24/7 medical health helpline, wellbeing app, nutrition advice and fitness plans and legal and financial support.

Access to Blue Light discount card membership

Confidential Employee Assistance Programme (EAP).

Cycle to work Scheme

Eligible for occupational sick pay

How to apply

Email your Cv to Recruitment.mailbox@greensquareaccord.co.uk or click apply now.


All individuals who apply to work at GreenSquareAccord are considered on their merits in line with our Diversity and Inclusion strategy and policy.



GreenSquareAccord are a Disability Confident Employer therefore we actively encourage applications from individuals with disabilities and try to provide access, adjustments, equipment or other practical support where required. All applicants with a disability who meet the `essential eligibility criteria` for the role, as detailed in the job description, are guaranteed an interview.



If you need any assistance, adjustments or adaptations throughout our selection processes please let us know.