As our next Property Loss Adjuster, you'll handle a range of claims of varying complexity and value; and you'll enjoy working to a broad and busy caseload. You will also be motivated by every day being different. So, you'll need to come to us with a strong background in both Domestic and Commercial claims, and the appetite to operate in a remote team within a fast-paced and continually evolving environment.###
Your New Role
Work to achieve agreed activity levels with the intention of continuously reducing WIP throughout the year.
Process all invoices and approve estimates within 5 working days of receipt/agreement.
Take responsibility for issuing interim fees during the claim life cycle as highlighted centrally.
Full completion of all prepared site notes templates and associated documentation within set SLA's
Ensure that the data contained in Cq is accurate at all times.
Assist in maintaining accurate management information by completing spreadsheets as necessary.
Reduce elapsed timescales by providing and fostering a pro-active approach to file management.
Identify cases of possible fraud and recoveries and refer as appropriate within set SLA's.
Work to ensure correct policy interpretation and validation.
Prepare, check and approve where appropriate, reports for clients in accordance with agreed SLA's and formats.
Ensure files are up to audit standards at all times.
In conjunction with designated colleagues pro-actively update customers and clients where necessary in accordance with agreed client SLA's
Take responsibility for following agreed/documented procedures when dealing with problems and complaints.
Build good working relationships with clients and staff, internal and external to the Davies Group
Maintain an awareness of business opportunities and refer all identified opportunities to Davies Group
Responsible for out of hours calls into the Davies Group via a pre-set rota
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What You'll Bring to the Role
High level of Property Loss Adjuster experience
Already hold or working towards recognized professional qualifications at a diploma level
Accuracy, attention to detail and an analytical approach
Strong verbal and written communication
Demonstrable experience of organizing and managing own workload is essential
Ability to work in a fast paced and changing environment where flexibility is required to accommodate peaks and troughs in workload.
Excellent time management to be able to work to short/changing deadlines.
5 Grade A-C's GCSE's or equivalent including Math's and English
Being prepared to work nationally on occasion with overnight stays.
Being prepared to work on standby on a Rota and during busy times at weekends and public bank holidays
Not sure you meet all qualifications? Let us decide! Research shows that women and members of other under-represented groups tend to not apply to jobs when they think they may not meet every qualification, when in fact, they often do! We are committed to creating a diverse and inclusive environment and strongly encourage you to apply.
#INDUKI###
Benefits
Davies are committed to being a diverse and inclusive workplace. We welcome candidates of all genders, gender identity and expression, neurodiversity, sexual orientation, disability, physical appearance, body size, race, age, nationality, and belief (or lack thereof).Join us and enjoy our ever-evolving benefits, including but not limited to:
Reward platform - discounts for over 800 retailers
25 days holiday (rising with service)
Well-being centre
Recognition programme
Paid fertility appointments
Fostering friendly employer
Pension - matched contribution at 5%
Life Assurance (4 x basic salary)
Development, training, and professional qualification
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About Davies
We are a specialist professional services and technology firm, working in partnership with leading insurance, highly regulated and global businesses.
We help our clients to manage risk, operate their core business processes, transform and grow. We deliver professional services and technology solutions across the risk and insurance value chain, including excellence in claims, underwriting, distribution, regulation & risk, customer experience, human capital, digital transformation & change management.
Our global team of more than 8,000 professionals operate across ten countries, including the UK & the U.S. Over the past ten years Davies has grown its annual revenues more than 20-fold, investing heavily in research & development, innovation & automation, colleague development, and client service. Today the group serves more than 1,500 insurance, financial services, public sector, and other highly regulated clients.
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