Job Description

This is an exciting and varied role which presents an excellent opportunity to promote Burgh Property's unique approach and Best Estate Agent Guide 2025 award winning service. We are seeking a positive, enthusiastic, organised, personable and pro-active team member who will be flexible in their approach to all aspects of our business.

Acting as first point of contact for reactive maintenance, the role will be primarily customer focused on the telephone as well as answering online enquiries dealing with Landlord clients, Tenants and Contractors.

The successful candidate will be required to demonstrate a highly organised and positive attitude, strong work ethic, great communication skills and most importantly be able to cope with the busy and varied nature of property management.

QUALIFICATIONS REQUIREMENT:

ARLA Property Mark Technical Award Level 6 or equivalent (desirable).

ROLES AND RESPONSIBILITIES:

DAILY

- Day to day management of a portfolio of properties.

- Dealing with incoming maintenance, and instructing work orders. Regular updating of Landlords and Tenants.

- Regularly accessing the "Change Over Board" to update diary with Check Outs and Move Ins. Updating Property Management sections on the Board.

- Advising Landlords of any Notice to Leave, Tenancy issues, rent arrears or other matters relating to the property and tenancy.

- Carrying out Check Outs as they arise. Compile the Check Out Report, finalise Return of Deposit and prepare property for next tenancy.

- Carrying out Move Ins as they arise. Prepare an updated inventory and meet tenants at property. Send Inventory to Tenants and Landlord.

WEEKLY

- Maintain safety certificates log, instructing and completing safety certificates on SME (Management Software) and DropBox.

- Signing off maintenance jobs, uploading invoices, closing off invoices and updating maintenance log on SME.

- Report on keys and chase keys back from contractors.

- Updating utilities, council tax and logging meter readings on SME for each tenancy changeover.

- Weekly meeting and reporting with team on Property Management issues and progress reports.

MONTHLY

- Interim Inspections - booking appointments into diary and maintaining the SME log, updating SME, carry out inspections and sending inspection reports to Landlords / Tenants.

AD HOC

- Project manage upgrading works at properties. Liaising with Landlords and contractors to complete works within budget and timeframe.

- Project manage insurance claims for properties. Liaising with Landlords and contractors and tenants to complete the works.

- Preparing HMO applications and submitting to City of Edinburgh Council.

- Holiday / sickness cover for Property Manager team, as well as viewings and dealing with letting enquiries when required.

- Carrying out general tasks as and when required, to assist the Team for the smooth operation of the business.

12 month fixed contract but possibility to extend.

Core hours:

Monday - Friday: 9am - 5pm

35 hours per week

Annual Salary DOE: 30,000

Private medical and company pool car included.

Please note: Burgh Property is part of the wider Clyde Property Ltd group.

Competitive salary, holiday entitlement and employee benefits.

Job Types: Full-time, Fixed term contract

Pay: Up to 30,000.00 per year

Benefits:

Company car Company pension Private medical insurance
Ability to commute/relocate:

Edinburgh EH10 4BZ: reliably commute or plan to relocate before starting work (required)
Experience:

Estate Agency/Letting: 1 year (required)
Licence/Certification:

Driving Licence (required)
Work Location: In person